I just left Hotel St. Pierre after spending a week here as part of a Travel Tourism Class. What can I say? The hotel St. Pierre is full of charm and has a wonderfully "New Orleans" Feel to it.
I liked this hotel a lot, regardless of the negatives my group encountered.
1) The place was dirty, not much to say here really, the carpet in my room turned my feet black, so I had to use towels as carpets to get dressed in the morning, other people in my group had issues with mystery stains on their bedsheets, and housekeeping didn't seem overly keen to fix the issue. Some folks were asked whether they wanted their room cleaned that day if they passed the housekeeper in the hallways, when they responded that they did, they felt that they got attitude. When the people requested clean sheets to replace mystery stained ones, they were told that the stains were "normal wear and tear" but the replacements were made for them. These problems could be fixed with just a bit of money spend on either a new cleaning staff (replaced with someone who cares maybe) or spend a few thousand bucks on getting the carpets shampooed more regularly...
That said, it is new orleans folks... if you are looking for a clean and pristine place, this may not be the city for you to visit...
2) Fixtures... they are a bit used... not surprising either really, their repairs are a little behind the times, and a bit more work into replacing/reparing damages would go a long way too. The toilet seat in my room was so old that the wood of the seat was showing (the paint had worn away in spots) The tilework in the bathroom was missing in places and my door to the hallway had at least a 4 inch gap between it and the floor... I didn't like the idea that someone laying on the floor could pretty much get a full view into the room. The air conditioner was placed in a window so you got to choose, AC with the neighbors watching you sleep/shower/change or to cover the AC with the curtains getting privacy but no cool air. Other folks complained of large bugs in their rooms and uneven floors and beat up room furniture.
3) Location. The hotel is located at the far edge of the "safe" french quarter area. People told us several times to not go past the hotel when coming from bourbon street. It is about 2 blocks past the end of the touristy area of bourbon street, and is about 3 blocks over from it. That said the blocks are small so bourbon st is only about 10 minutes away with decatur about 15. It is technically within walking distance of harrah's but not really, its quite a hike.
4) Rooms & Beds. I was very happy with the rooms I toured several of my classmates' rooms and they were all nice, and all completely different. The place has a lot of charm with 2 courtyards with small pools, and plenty of place to sit and enjoy a few drinks with some friends. My bed was also very comfortable
5) Staff other than the issue listed above, the staff here was excellent, very helpful, very courteous, and knowledgable about the area. The night security guard was the best night security guard I've met at any hotel property. He toured the grounds regularly, helped us find a member of our group, and escorted some of the ladies in our group to the nearest store when it was getting late one night, he was also extremely friendly and good to chat with.
Really getting right down to it this place could easily have gotten a 4 star rating from me, they just need to get it togther with their cleaning and fix some of the issues with the place... once they do that it will be probably the first place I reccommend to anyone who is looking for the real new orleans experience!
- Official Description (provided by the hotel):
- On the National Register of Historic Places, the Hotel St. Pierre, with its authentic French Colonial cottages dating back to the 1700's, embodies the architecture, romance, and ambiance of a bygone era. Contributing greatly to the hotel's charm is the relaxed atmosphere of this quiet residential section of the French Quarter. One would never guess its proximity to world class dining, culture, and the lively nightlife of Bourbon Street. Secluded lush tropical courtyards, balconies, pools, and fountains help make this the perfect spot for a family vacation, romantic escape, or storybook wedding, as well as for incentive trips, reunions, and family vacations. Valet parking available for $32.95 plus tax per vehicle per night. ... more less
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- Also Known As:
- St. Pierre Hotel New Orleans
- St Pierre New Orleans