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“Extremely Charming, but needs some work...”
3 of 5 bubbles Review of Hotel St. Pierre

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Hotel St. Pierre
Ranked #64 of 161 Hotels in New Orleans
A TripAdvisor Member
“Extremely Charming, but needs some work...”
3 of 5 bubbles Reviewed May 13, 2005

I just left Hotel St. Pierre after spending a week here as part of a Travel Tourism Class. What can I say? The hotel St. Pierre is full of charm and has a wonderfully "New Orleans" Feel to it.

I liked this hotel a lot, regardless of the negatives my group encountered.

1) The place was dirty, not much to say here really, the carpet in my room turned my feet black, so I had to use towels as carpets to get dressed in the morning, other people in my group had issues with mystery stains on their bedsheets, and housekeeping didn't seem overly keen to fix the issue. Some folks were asked whether they wanted their room cleaned that day if they passed the housekeeper in the hallways, when they responded that they did, they felt that they got attitude. When the people requested clean sheets to replace mystery stained ones, they were told that the stains were "normal wear and tear" but the replacements were made for them. These problems could be fixed with just a bit of money spend on either a new cleaning staff (replaced with someone who cares maybe) or spend a few thousand bucks on getting the carpets shampooed more regularly...

That said, it is new orleans folks... if you are looking for a clean and pristine place, this may not be the city for you to visit...

2) Fixtures... they are a bit used... not surprising either really, their repairs are a little behind the times, and a bit more work into replacing/reparing damages would go a long way too. The toilet seat in my room was so old that the wood of the seat was showing (the paint had worn away in spots) The tilework in the bathroom was missing in places and my door to the hallway had at least a 4 inch gap between it and the floor... I didn't like the idea that someone laying on the floor could pretty much get a full view into the room. The air conditioner was placed in a window so you got to choose, AC with the neighbors watching you sleep/shower/change or to cover the AC with the curtains getting privacy but no cool air. Other folks complained of large bugs in their rooms and uneven floors and beat up room furniture.

3) Location. The hotel is located at the far edge of the "safe" french quarter area. People told us several times to not go past the hotel when coming from bourbon street. It is about 2 blocks past the end of the touristy area of bourbon street, and is about 3 blocks over from it. That said the blocks are small so bourbon st is only about 10 minutes away with decatur about 15. It is technically within walking distance of harrah's but not really, its quite a hike.

4) Rooms & Beds. I was very happy with the rooms I toured several of my classmates' rooms and they were all nice, and all completely different. The place has a lot of charm with 2 courtyards with small pools, and plenty of place to sit and enjoy a few drinks with some friends. My bed was also very comfortable

5) Staff other than the issue listed above, the staff here was excellent, very helpful, very courteous, and knowledgable about the area. The night security guard was the best night security guard I've met at any hotel property. He toured the grounds regularly, helped us find a member of our group, and escorted some of the ladies in our group to the nearest store when it was getting late one night, he was also extremely friendly and good to chat with.

Really getting right down to it this place could easily have gotten a 4 star rating from me, they just need to get it togther with their cleaning and fix some of the issues with the place... once they do that it will be probably the first place I reccommend to anyone who is looking for the real new orleans experience!

  • Stayed May 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Scottsdale
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed May 2, 2005

I'll start off by saying the staff was excellent to us!!! Everyone of them, from everyone at the front desk to the bell guy to the maid staff. Very nice!!!! We stayed for 4 nights over the last weekend of Jazz fest. The first night we had a room on the street level, right on Burngundy. The room was nice, brick walls, lot's of character. However, in the morning it was soooo loud, we felt we were actually sleeping on the street! Later that afternoon, we asked to be switched to another room and they gave us the room above the breakfast room by the pool. It was way quieter, and huge, full refrigerator, sink, couch, big bedroom, no door?? Not dirty, a little shabby, but so what, we were just sleeping there. It didn't smell or anything. We had a lot of other people staying at the hotel as well, so pool side cocktails were a lot of fun. The location was great.
You have to eat at the Clover!!! Funny place, and drink at Layfeats!!!

So, take it for what it's worth, it would be beneficial for them to upgrade the carpet, ours had a huge iron burn on it!!! LOL...But again, the sevice was really good, next year, I'd stay there again. I just wouldn't want a room on the ground level by the breakfast area by the pool, too loud!

  • Stayed April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jamfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed April 28, 2005

This hotel is a complete disaster. From the cracked tile and general shabbiness of the bathroom to the broken bed and broken furniture it was an untidy, unclean mess. After seeing our room, we immediately left for a
different hotel (Sheraton), as we would not even consider staying there.
The manager and staff were rude and obstinate. The pictures included with this review cannot really do justice to just how bad this room was. Don't make the mistake of seeing this hotel on the internet and thinking it's a "reasonably priced" hotel alternative in the French Quarter. You'll be sorry!! NEVER AGAIN!

Helpful?
6 Thank diehardcubfan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed April 20, 2005

My wife and I came back to the Hotel St. Pierre for a long weekend. Again, we found the hotel quite pleasant and charming. The hotel looks great with many improvements and upgrades. We had a nicely renovated room just off the courtyard. The staff was friendly. Given the location (in the French Quarter) and the excellent value, we give them two thumbs up. We feel it is our home away from home when in New Orleans. We will be back.
Sam

  • Stayed April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 18, 2005

Loved the charm and location of this bed and breakfast. We stayed in one of the newly remodeled rooms. According to hotel staff they are remodeling all rooms, but will take some time. The location is great! In the Quarter, but far away from the madness of Bourbon St. Will definately stay here again!!

  • Stayed April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Erinoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed April 13, 2005

Wasn't sure what to expect based on past reviews, but the hotel was pleasant. Located in the French Quarters, but away from the Bourbon St. and easy walk to Riverwalk and Canel St. Only problem was the room located in the building outside the lobby was old, but decent and the spacious room was either too hot (no A/C) or too cold (A/C on), carpets seem dirty, bathroom had no hooks or counter space to put anything on. Staff was okay, but could use improvement to make you feel like an important guest. They offer contintenal breakfast and the guy who works that was always pleasant. Great corner market across the street and they serve great sandwiches!

Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed April 10, 2005

French Quarter charm and good location make the Hotel St. Pierre our home away from home in the French Quarter. Do not expect a chain hotel or a cookie cutter look. This is a unique, historic inn with the feel and hospitality of a small European hotel.
We spent many mornings by the pool, in the courtyards, enjoying our breakfast. The room was fine, new carpet, period furniture, clean and tidy. The staff went out of there way to help us get reservations and point us to the best places to go. We will be back, save our room!
Bo and Teddie, NYC

  • Stayed April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel St. Pierre

Property: Hotel St. Pierre
Address: 911 Burgundy St, French Quarter, New Orleans, LA 70116-3003
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#73 Business Hotel in New Orleans
#83 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel St. Pierre 3*
Number of rooms: 79
Official Description (provided by the hotel):
On the National Register of Historic Places, the Hotel St. Pierre, with its authentic French Colonial cottages dating back to the 1700's, embodies the architecture, romance, and ambiance of a bygone era. Contributing greatly to the hotel's charm is the relaxed atmosphere of this quiet residential section of the French Quarter. One would never guess its proximity to world class dining, culture, and the lively nightlife of Bourbon Street. Secluded lush tropical courtyards, balconies, pools, and fountains help make this the perfect spot for a family vacation, romantic escape, or storybook wedding, as well as for incentive trips, reunions, and family vacations. Valet parking available for $32.95 plus tax per vehicle per night. ... more   less 
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Also Known As:
St. Pierre Hotel New Orleans
St Pierre New Orleans

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