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“Wasn't Bad” 2 of 5 bubbles
Review of Hotel St. Pierre

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Hotel St. Pierre
Ranked #77 of 161 Hotels in New Orleans
White House, Tennessee
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wasn't Bad”
2 of 5 bubbles Reviewed April 4, 2013

St. Pierre wasn't bad, tiny room could barely walk around the bed. There wasn't anywhere in the bathroom to put toiletries.

We rented it off Hotel.com and for the money it was in a great location.

Going back in May not staying there.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank 43dll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,093 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
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English first
Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed April 3, 2013

Found this place on trip advisor. It seemed to have the authentic French Quarter feel I was looking for in a hotel.

Pros: The location was great. We could walk everywhere. It had the French Quarter look with a little quad in the back.

Cons: The staff was NOT friendly or helpful. There was one woman at the front desk that was very rude. If you stay you will have a chance to meet her because the place is very small. Brace yourself.

It was dirty.

I chose this hotel because it had breakfast included and parking (on a first come first serve basis). The parking does not exist. THEY NO LONGER HAVE SELF SERVE PARKING, it is 36 dollars a day.

Breakfast was cherrios with milk and donuts. They would run out quick, so get up early, and don't expect much.

  • Stayed March 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank 902natalies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Olive Branch, Mississippi
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 30, 2013

Patrick was GREAT! The staff member Patrick was very helpful and friendly. He was like our very own travel advisor. He sent us to the best restaurants and bars and we never had a want in the hotel that wasn't fulfilled. This hotel is very clean and romantic! I love the ambiance and overall feel of the rooms and walkways. We had a fountain outside our room and it was very peaceful to open our French doors and listen to the water or to sit outside at a table. We will always stay in this hotel!

Room Tip: Our room with a fountain outside was great!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CareySteele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagdad, Florida, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 25, 2013

We stayed two nights at the St. Pierre. It was clean and the staff was very friendly. There was a charm to this well preserved hotel. The next time we stay in New Orleans I hope to stay at this quaint little hotel!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lynnrobey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie P, Manager at Hotel St. Pierre, responded to this review, March 26, 2013
Thanks for taking a moment to share your visit at Hotel St. Pierre. Your positive comments about the staff and service are much appreciated. We really enjoy knowing that you had a great stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed March 25, 2013

This is possibly the worst place I have ever stayed at. The customer service was bad, almost worse than the small rooms. The stay was so bad that I am going to make a time machine and go back in time and warn myself not to stay at this hotel

  • Stayed March 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Amj91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie P, Manager at Hotel St. Pierre, responded to this review, March 26, 2013
Thank you for taking the time to alert us to the issue that you dealt with during your stay with us. We have recently taken over this property and are currently working on our renovation plans and other concerns such as customer service training. Your feedback will certainly help us that. If you're ever back in New Orleans we would love to have you back to our hotel so we can show you some true southern hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 bubbles Reviewed March 25, 2013

Felt like this hotel could not wait to have me check out.. My flight was leaving in the late afternoon so I needed to do something during the day to make time pass. The staff were rude and wouldn't even guide me in a direction of a good brunch place. I've never felt less welcomed at a hotel in my entire life and I've stayed at a fair amount of hotels. Find a different place to spend the night, the quarter is filled with lots of cool and wonderful places to stay, st. Pierre is just the worst.

  • Stayed March 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Mistertrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vickie P, Manager at Hotel St. Pierre, responded to this review, March 26, 2013
Thank you for taking the time to post your review about your stay with us. Your feed back will be shared with the staff in our continued effort to improve. We have plans under way for the start of renovations in May of this year, and have started on customer service training. Please accept my apologies for not meeting your expectations. Should your travels bring you back to New Orleans, please give us another chance to show you true Southern Hospitality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel St. Pierre

Property: Hotel St. Pierre
Address: 911 Burgundy Street, French Quarter, New Orleans, LA 70116
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#73 Business Hotel in New Orleans
#83 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel St. Pierre 3*
Number of rooms: 79
Official Description (provided by the hotel):
On the National Register of Historic Places, the Hotel St. Pierre, with its authentic French Colonial cottages dating back to the 1700's, embodies the architecture, romance, and ambiance of a bygone era. Contributing greatly to the hotel's charm is the relaxed atmosphere of this quiet residential section of the French Quarter. One would never guess its proximity to world class dining, culture, and the lively nightlife of Bourbon Street. Secluded lush tropical courtyards, balconies, pools, and fountains help make this the perfect spot for a family vacation, romantic escape, or storybook wedding, as well as for incentive trips, reunions, and family vacations. Valet parking available for $32.95 plus tax per vehicle per night. ... more   less 
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Also Known As:
St. Pierre Hotel New Orleans
St Pierre New Orleans

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