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“We'll keep this on our list” 5 of 5 bubbles
Review of Bluegreen Vacations Club La Pension, Ascend Resort Collection

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Bluegreen Vacations Club La Pension, Ascend Resort Collection
Ranked #64 of 161 Hotels in New Orleans
Certificate of Excellence
Mississippi
Level Contributor
94 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“We'll keep this on our list”
5 of 5 bubbles Reviewed August 3, 2014

And we will definitely come back! We were pleasantly surprised at how nice this hotel was. Originally 6 or 7 separate townhouses, this hotel has twisty turning hallways and intriguing staircases throughout. We stayed in Room 44: to get there, you take the elevator to the third floor, the hallway turns to the left, go down four steps, turn the corner, and go up a flight of stairs that turns 180 degrees. Made lugging our stuff up an adventure, but it wasn't that bad. The interior living room was spacious, and I can see what previous reviewers were talking about, not being able to turn on enough light. Even my three year old kept asking me to turn on more light.

The kitchen was great! Full-sized fridge and freezer, very nice wine refrigerator, microwave, coffee maker, sink, small stovetop, tiny counter, dishes, utensils, pots, and pans (but really, who would want to cook in the Big Easy? Giovanni's is downstairs, and Huck Finn's is 20 yards away). The bedroom was awesome as it had two queen beds facing each other: perfect for our family of four! And the hotel provided us with a crib that was so clean and new that it appeared to have never been set up. The drawback to the bedroom is that it had zero view except for a tiny sliver of Canal Street, and it's adjacent to a parking garage, so we heard cars with loud bass beats coming and going sometimes. And the garbage truck came down the alley at around 4 AM a couple of mornings. But the blackout curtains were great, the beds very comfortable, and the kids slept well.

It was nice to be able to do a load of laundry while there. Ask the front desk for some detergent, and they'll give you one of those fancy Tide pods. There are two washing machines and two dryers and a small counter in the tiny laundry room. You can do a fast load in 26 minutes and dry it in another 33. I chose to go back to our room during washing and drying because there were no other loads in progress, and the air conditioner vents are right on top of you, so it's pretty cold in there.

The chess set pictured on the rooftop area is gone, which was disappointing as I'd been looking forward to playing with it with the children. But you can (barely) see the cathedral and river. With two toddlers, it was handy to pick up our supper at Acme Oyster House a few blocks away on Iberville and bring it back up to the roof to eat while they played.

The walls seem fairly thin, as we were able to distinctly hear entire conversations when waiting for the elevator, but we're assuming those people were sitting in their living rooms. Since our room was fairly remote, we never heard any other guests from our bedroom.

If you want to save on parking, Premium Parking Lot #400 over the Shops at Canal may be a better deal than the $35 a night valet from the hotel. Check our the website. It's a block and an elevator ride away. We're picky about not letting other people drive the car, and we wanted a covered spot.

The location of BlueGreen is stellar. The Quarter is in your backyard, or jump on the trolley at Canal Street, and you're on your way to adventure. Trolley fare is $1.25 per person per ride, or a day long pass is $3. You must have exact change. Cafe du Monde is an easy 7 blocks away, the Shops at Canal are a block away, the Aquarium of the Americas is 2 blocks, the insectarium inside the Customs House is half a block away. There is a small liquor/grocery store downstairs on Canal and a Walgreens a couple of blocks away on Iberville.

Most importantly the staff at BlueGreen was TOP NOTCH. Always friendly, always smiling, always bending over backwards and tripping over themselves to help me manage the door while pushing the stroller. The valet who brought the crib would not leave our room until he figured out how to work it and was satisfied it was set up properly. Everybody always spoke to us on the way in and out, and they made us feel right at home.

Room Tip: Ask for a remote room, as those close to the elevators may be noisy.
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  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank TravelingPeacock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, August 18, 2014
Hello TravelingPeacock,

Thank you so much for taking the time to share your positive feedback and tips. We are thrilled our staff at Club La Pension helped make your stay above and beyond outstanding. Thank you for your generous compliments regarding our accommodations and amenities. We are so glad that the condo-style accommodations addressed your needs and expectations perfectly. We truly appreciate the feedback you have provided, which will help not only us but also ensure a positive experience for all guests. We would be delighted to see you again!
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261 reviews from our community

Traveler rating
    138
    85
    25
    5
    8
See reviews for
71
110
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18
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 27, 2014

A bit skeptical at first, but upon arriving we knew this was going to be a good stay. The staff at check in was awesome. Although check-in is 4 pm, we were allowed to check-in around noon into our two bedroom condo. The hotel is very unique in decor and styling. The rooms were clean and cozy and more home like than hotel. The master bed was large enough for 3 people to sleep comfortably. The location is in the French Quarter and less than 1 mile walking distance to Harrah's Casino, Bourbon Street, the Aquarium, River Walk, the trolley line, a plethora of restaurants and Canal Street shopping. We parked directly in front of the hotel for our entire stay and did not have to drive anywhere since every thing was so close. The staff, Will, Charmane and Anthony took good care of us and even made sure the parking meter had coins put in up to 6pm. I would absolutely stay at this hotel again and recommend to all my friends and family to check it out if in New Orleans.

Room Tip: Ask for a room with the balcony attached.
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Quinn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, August 18, 2014
Hello Quinn F,

Thank you for staying at Club La Pension. We are happy your experience exceeded your expectations. We are glad you enjoyed our unique décor and that you found our accommodations clean and comfortable. We appreciate your compliments about our staff along with your recommendation. We hope to have you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 17, 2014

This hotel is a piece of cool paradise in the middle of swampy New Orleans. The room was decorated in funky art and was very clean. The bed & pillows were the most comfortable I've ever had in a hotel. I seriously wanted to slip a pillow into my suitcase. (If you're reading this Club la Pension, don't worry, I didn't!) The room was nice & cool & included a ceiling fan. The weather was so humid that the room because a nice oasis to get out of the heat. The rooftop area is cool at night. I would've liked to have had a pool or hot tub on premises, but it was really a great hotel.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amanda I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, July 29, 2014
Hello Amanda I,

Thank you for sharing your compliments. It is an honor to provide our guests with an exceptional vacation experience. We are thrilled that you were impressed with Club La Pension in general. We are glad you had an amazing time and hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denham Springs, Louisiana
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 13, 2014

This location was in walking distance to Harrah's Casino, Bourbon Street, the Aquarium, River Walk, Jax Brewery and Canal Street shopping. This quaint hotel was just perfect for my family. We rented two rooms. The towels were changed daily as well as the trash taken out. One of the rooms we rented had a balcony and really made us feel like we were in NOLA...the activity on Decatur Street made the room a little noisy at night but then again it added to the charm and night life of New Orleans. The entire staff was wonderful. Valet parking was quick for us as well. Will definitely go back!

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laura J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, July 29, 2014
Hello Laura J,

Thank you so much for sharing your positive feedback for Club La Pension. We are more than thrilled to find out that you had a perfect vacation. We are glad that you could experience the variety of things to see and do in our resort and that you found our staff to be friendly and helpful. We'd love to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 1, 2014

My fiance and I spent a three night stay at La Pension for our first trip to New Orleans. We absolutely fell in love with the city and this hotel pleasantly exceeded our expectations. It is located at the edge of the French Quarter so we were in walking distance to everything not only in the Quarter, but also to the museums, Harrah's casino and Mother's nearby.

The decor in the lobby is quaint boutique style and very clean. We arrived in the morning so the front desk workers helped arrange an early check-in. Before the room was ready, they let us leave our bags with them so we could begin exploring luggage-free. They will call you when your room is ready so you don't have to keep checking in. However, we were desperate for a quick freshen-up so we took a shot and circled back to the hotel a few hours later. Luckily, our room was just about ready. The room was a two level, one bedroom (room 406) that we entered via roof access. It was extremely clean and perfectly arranged when we arrived. It had a kitchen, living room area, two TVs, two bathrooms (one half bath, one full) and a queen sized bed.

Along with the confusion of other guests, we did not quite understand the maid service. They will not change your towels if you hang them up to dry as part of a Green initiative (which I've seen in other hotels), but I believe they did come in to take the towels on the floor. What was confusing was that they did not make the bed at all. However, this didn't bother us too much since our stay was short. My only minor complaint would be that you cannot turn on the shower from the side so you are forced to hit freezing cold water for a second in order to start it up. But since it was 90+ degrees and insane humidity outside, this also was not a huge deal.

We did not have any issues with noise. On Decatur St. you are far enough away from Bourbon to enjoy a good night's rest, but not too far that you wouldn't be able to walk home easily if you did decide to stay out late.

The hotel is actually a timeshare, so they will ask you to sit through the two hour presentation for some sort of compensation. They offered us a $150 visa gift card to go to the presentation, but our stay was so short that we didn't want to spare the two hours when we knew we had no interest in purchasing anything. If you politely decline, they will not bother you about it.

Overall the hotel was great and I would highly recommend it! We would stay there again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrea L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, July 29, 2014
Hello Andrea L,

Thank you for your compliments about Club La Pension. We are delighted that you and your fiancé not only made most of your stay but also would love to return. We are happy that you received a warm welcome from our staff and that you were able to enjoy every single moment during your stay. We appreciate you taking a time to write such a detailed review, and we hope to welcome you back for an extended vacation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 27, 2014 via mobile

My hubby and I were approached in the mall for buy 3 nights for $100 with a $75 gift card being given to us after checking in. Couldn't pass up this deal!! New Orleans as always was a great mini honeymoon. The room had weird art (chair upside-down on the ceiling) in the living room, tv's were small for our likings but heck we only used it to check the weather, glass shower for 2 was wonderful! Bed was small queen size considering my hubby is well over 6ft. The balcony was scary and looked unstable and if you don't lock it back anyone on either side can access your room. Fridge and microwave was clean and nice closet space. Walking distance to all your needs. Staff was extremely helpful and nice!

Stayed August 2013, traveled with family
Helpful?
1 Thank shourite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, July 29, 2014
Hello shourite,

Thank you for reviewing your stay at Club La Pension. We are delighted you enjoyed your honeymoon part 2 in New Orleans. We hope you will consider returning.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

We enjoyed our 2 bedroom unit. We had a large balcony that was the length of both bedrooms. We also had a bath and half in our unit. The staff is very attentive and makes you feel welcome from the moment you walk in the door. Laundry was a little tight but I was happy I didn't bring any dirty clothes home. The bellman and other support staff also couldn't have been nicer. I would stay again on a future visit without question.

Room Tip: If a large balcony is important choose Decatur St rooms. Street noise on the weekends but we enjoyed...
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank beverlybfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, July 29, 2014
Hello beverlybfd,

Thank you for staying at Club La Pension. We are happy you enjoyed our condo-style accommodations and that our staff was friendly and attentive. We hope to have you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bluegreen Vacations Club La Pension, Ascend Resort Collection

Property: Bluegreen Vacations Club La Pension, Ascend Resort Collection
Address: 115 Decatur St, New Orleans, LA 70130-2313 (Formerly Club La Pension)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#37 Family Hotel in New Orleans
#40 Business Hotel in New Orleans
#41 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bluegreen Vacations Club La Pension, Ascend Resort Collection 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Club La Pension Hotel New Orleans

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