Huge room, central to everything. The staff were all very friendly and welcoming. They even let us keep out bags and vehicle for a few hours after checkout, so we could sightsee more. Thanks for a great experience!More
Huge room, central to everything. The staff were all very friendly and welcoming. They even let us keep out bags and vehicle for a few hours after checkout, so we could sightsee more. Thanks for a great experience!MoreShow less
Thank you for taking the time to review your stay at Club La Pension. We are thrilled you had a great experience and enjoyed the location. We appreciate your compliments regarding the staff as our goal is to share happiness with all of our guests. We do hope to welcome you back on your next visit to New Orleans.
We stayed in a 2-bedroom unit with a Living Room/Kitchen space, 1 full bathroom (shower only) and one toilet/sink only bathroom. Nicely decorated in New Orleans style, clean, well maintained and comfortable beds. Service was superb. The cooking facilities were limited to a mini-refrigerator, toaster, coffee maker and convection/microwave oven. So, no stove was available. The closest grocery store is located about 7 blocks away which was approximately a 15 minute walk. There was the "Everything Store" just across Canal Street that had limited groceries. The location is on Decatur, just steps away from Canal and the Canal Street Car line. Bourbon St is an easy walk, as is Jefferson Square and Café Du Monde. The House of Blues is a one short block walk. Our bedrooms were located facing Decatur Street and were subject to honking horns and street noises from time to time. In summary, the location made it easy to move around the city via street cars or walk through the French Quarter. We would recommend this property and we plan to stay here again in the future.
Thank you for reviewing your stay at Club La Pension. We are happy you found the location of the resort convenient and the unit clean and comfortable. We appreciate your comment regarding the service you received. Thank you for the recommendation, and we hope to welcome you back on your next visit.
This time share hotel on Decatur is just off Canal a few blocks from Bourbon Street in one direction and Harrah's and the upscale mall and movies in the other. The staff is outstanding (Will, Charmaine, Bobby and all the people including the great maintenance man whose names I have unfortunately forgotten). It is clean, spacious, and newly and nicely decorated. Terrific new bathrooms and, at least in our unit, a quiet bedroom. My only thought was that a table and chairs would have been nice -- some units appeared to have them but we did not. Also, although the bedroom was quiet, in the living room you could hear everything said in the hall and a good deal of noise from other rooms. Also, instructions for the microwave would have helped. Guest laundry was a plus. Note: When they say partial kitchen they mean microwave and refrigerator, plates, silverware, nice glassware including stemmed wine glasses and a coffee pot and toaster but nothing to heat anything larger in and no cooktop. A week stay with our timeshare got us one full change of towels. Still, it would be hard to beat and we hope to go back again next Christmas.
Thank you for sharing your experience at Club La Pension. We are pleased you enjoyed the great location and spacious accommodations. Thank you for your compliments regarding the staff as our goal is to share happiness with all of our guests and provide outstanding service. We hope to welcome you back on your next visit.
We spent Thanksgiving week at the Resort. I cannot say how happy we were with everything. The staff was extremely nice and polite. You are two blocks from the French Quarter... One block off of Canal St. Everything is within 10 - 15 minute walking distance. The room was very spacious, well decorated. We had an overly spacious balcony overlooking Decatur St., coffee every morning was just perfect. The kitchen had a fridge, convection/microwave oven and coffee maker. The bathroom was great, large and a huge shower. I honest cannot say how perfect this place is!!!!
Thank you for reviewing your stay at Club La Pension. We are thrilled that everything about your stay was perfect. We are delighted we were able to share happiness with you. Thank you for the compliments regarding the staff and accommodations. We hope to see you again on your next trip to New Orleans.
Excellent location - right at the edge of the French Quarter, but outside of the craziness of Bourbon Street. Staff was friendly and helpful. Unit was small, but adequate. Atmosphere both in the unit and the public places was great.
Thank you for sharing your experience at Club La Pension. We are delighted that you enjoyed the location and the atmosphere at the resort. Thank you for your compliments regarding the staff as we aim to share happiness with all of our guests. We hope to welcome you back on your next visit to New Orleans.
The hotel is very pretty and ideally situated, but in an extremely loud environment. Ok for 2-3 days, but not more. I was there for a week, but the internet never worked in my room, the beds were never ever made, no fresh towels although I asked twice, no coffee refilled in the rooms, the staff were absolutely careless and rude, and on top of it, I was charged one extra night and had to fight for it being taken off the bill - yet they charged it to my credit card! I have not yet had my money back and am still arguing with them. Cannot recommend the place at all!
Hello ulla k,
Thank you for reviewing your stay at Club La Pension. We regret to learn your experience at our resort was not a positive one. It is our commitment to provide outstanding accommodations and service to all of our guests. We invite you to contact us at firstname.lastname@example.org to discuss further. Thank you again for your feedback.