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Bluegreen Vacations Club La Pension, Ascend Resort Collection
Ranked #65 of 164 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Baltimore, Maryland
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place to stay”
Reviewed December 12, 2013

Excellent location - right at the edge of the French Quarter, but outside of the craziness of Bourbon Street. Staff was friendly and helpful. Unit was small, but adequate. Atmosphere both in the unit and the public places was great.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mamag55461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, February 17, 2014
Hello mamag55461,

Thank you for sharing your experience at Club La Pension. We are delighted that you enjoyed the location and the atmosphere at the resort. Thank you for your compliments regarding the staff as we aim to share happiness with all of our guests. We hope to welcome you back on your next visit to New Orleans.
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301 reviews from our community

Traveler rating
    158
    103
    26
    5
    9
See reviews for
81
127
5
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Graz, Austria
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 28, 2013

The hotel is very pretty and ideally situated, but in an extremely loud environment. Ok for 2-3 days, but not more. I was there for a week, but the internet never worked in my room, the beds were never ever made, no fresh towels although I asked twice, no coffee refilled in the rooms, the staff were absolutely careless and rude, and on top of it, I was charged one extra night and had to fight for it being taken off the bill - yet they charged it to my credit card! I have not yet had my money back and am still arguing with them. Cannot recommend the place at all!

Room Tip: Top floor room (406) does not have WIFI!
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank ulla k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, December 10, 2013
Hello ulla k,

Thank you for reviewing your stay at Club La Pension. We regret to learn your experience at our resort was not a positive one. It is our commitment to provide outstanding accommodations and service to all of our guests. We invite you to contact us at info@bluegreenvacations.com to discuss further. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
626 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
Reviewed November 17, 2013 via mobile

Perfect location near everything in the French Quarter. The lobby is beautiful. The staff very friendly and helpful. The room was so beautiful and comfortable. The balcony was very large with wonderful views and comfortable furniture.

Stayed November 2013, traveled with family
Helpful?
3 Thank Stelly3665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, December 10, 2013
Hello Stelly3665,

Thank you for reviewing your stay at Club La Pension. We are thrilled you found the location perfect. We appreciate your comments regarding the staff and room as it is our commitment to share happiness with all of our guests and provide outstanding accommodations. We hope to welcome you back on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 17, 2013

My partner and I stayed here in January 2013, it was a week before the Super Bowl and Mardi Gras started so the city was a little quieter. The service was lovely, although it took a while to check in, the ladies were entertaining, accomadating and really gave us a good New Orleans welcome. They always had great recommendations for lunch and dinner. The rooms were very spacious and the bed were very comfortable. Our friend came and stayed and she slept on the fold out sofa and by all reports it was comfortable as well. The location was great, we were told to stay away from Bourban street as the night life can get very loud, we were able to walk everywhere and the noise did not afect us at all at night. I would definitely stay here again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, December 10, 2013
Hello Kristen H,

Thank you for sharing your experience at Club La Pension. We are delighted that you enjoyed your stay and found the location great and the accommodations spacious. We appreciate your compliments regarding the staff as we aim to share happiness with all of our guests. We look forward to seeing you again on your next visit to New Orleans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laughlin, Nevada
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 5, 2013 via mobile

I stay at other Blue Green Resorts that have all been just awesome, but would NEVER stay here again!! There is no insulation in the walls or windows and we have been up all night for two nights now! Had I been able to cancel my reservation. After the first night ... I WOULD HAVE!! Doors slamming, people fighting, the trash is picked up in an alley outside of our bedroom window at 4:30 am every day! A grease trap vacuum truck is going off since 5:00 am for the last hour, all the cabs line up in the alley and honk, yell and scream at each other..... And the view of an alley!! This crap has to go!! Plus, I had to pay $35.00 per night to park. The parking is valet off site so whatever you do don't forget anything in your car!! Also, it takes quite awhile to get your car if they're busy!! This Blue Green is nothing compared to the others and with all the noise I would NEVER STAY HERE AGAIN!!!! Very disappointed!!!!!

Stayed November 2013
Helpful?
4 Thank kims237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, November 18, 2013
Hello Kim S,

Thank you for sharing your experience at Club La Pension. Our goal is to share happiness with all of owners and guests. We regret to learn of your disappointment in your stay. We kindly ask that you contact us at info@bluegreenvacations.com if you wish to provide additional details or to discuss further. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level 5 Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 14, 2013 via mobile

The room was great, had a great view! The staff was excellent and very helpful. We had a great stay with plans to be back soon! Location was perfect, we were within walking distance of almost everything!

Stayed October 2013, traveled as a couple
Helpful?
1 Thank ScottR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, October 18, 2013
Hello ScottR1,

Thank you staying with us at Club La Pension and sharing your experience. We are happy you had a great stay and enjoyed the room and view. We greatly appreciate your compliments regarding the staff as we aim to share happiness with all of our guests. We look forward to welcoming you back on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 13, 2013 via mobile

From the moment my husband and I stepped into the lobby we were very happy.
The decor was pretty and fun (inspired us daily to explore the beautiful city), the entire staff warm and helpful (special thanks to Chanel & the very nice security guard!), the entire place was clean and neat. The room was more spacious then we expected and the location was close to the city attractions without being directly in the middle (great nights of sleep when needed). We can't wait to stay there again!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BrianaA3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review, October 2, 2013
Hello BrianaA3,

We are absolutely thrilled that you enjoyed your stay at Club La Pension. Our goal is to share happiness with all of our guests, and we are glad we accomplished that right from the moment you stepped into the lobby. We greatly appreciate the compliments regarding the accommodations, decor, and staff. We look forward to welcoming you back on your next visit to New Orleans.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bluegreen Vacations Club La Pension, Ascend Resort Collection

Property: Bluegreen Vacations Club La Pension, Ascend Resort Collection
Address: 115 Decatur St, New Orleans, LA 70130-2313 (Formerly Club La Pension)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#5 Green Hotel in New Orleans
#37 Family Hotel in New Orleans
#40 Business Hotel in New Orleans
#41 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bluegreen Vacations Club La Pension, Ascend Resort Collection 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Club La Pension Hotel New Orleans

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