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Chateau Orleans
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Reviews (122)
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All reviewsbloody marystwo blocksafter walking all dayfrench quarterfourth floorbourbon stnice courtyardwould definitely stay here againcanal streeteach morningwalking distance to everythingan easy walkkitchenettearnaudstownhousedeskdantes
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77 - 82 of 122 reviews
Reviewed April 12, 2013

This was the worst timeshare we have ever stayed at. In need of serious updating. Uncomfortable queen bed. Dead bugs under sink. Stove dirty. Whirlpool tub didn't work and was so slippery for taking a shower. Needed rubber mat. Sofa cushions so soft, it hurt your back to sit on it. Inadequate maid service. Came to empty garbage, left bag in room. It was in a great location. I will give it that. Very noisy on street units. Interval International needs to rethink carrying this place.

Stayed: April 2013, traveled as a couple
5  Thank L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2013

Chateau Orleans was an awesome place to stay. It is close enough to the activity of the French Quarter yet a very quiet location. Our room was remodeled and spacious. The Courtyard was beautiful and serene. The staff was helpful and we are planning to stay there again on our next visit.

Room Tip: Our room faced the courtyard on the 3rd floor. Very quiet. Not sure if all of the rooms have been renovated - might ask before you book to have a remodeled room.
  • Stayed: April 2013, traveled with friends
    • Value
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2  Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2013

Chateau Orleans is a wonderful place to stay in the center of activity surrounding the French Quarter. We were there for a wedding/reception that was held at the Ritz Carlton, the Chateau was one of the three hotels recommended by bride's father who lives in the New Orleans area. It is by far the best value in hotels located in this area of New Orleans. The streets surrounding the Chateu are loud most of the night, but that is to be expected in the location so near to the French quarter. The staff, especially Paul at the dresk, was exceptional. Hotel is completing a renovation of rooms. My unit, #15 had not been renovated and I had the take off points because of this for the room rating. If you are afraid of heights, do not ask for a unit with a loft bedroom, navigating an eight foot ladder in't for everyone. There is no restaurant, but is located near some very good ones especially Deanies on Iberville (3/4 of block away). Complimentary Bloody Maries and pastries on weekend mornings at a beautiful pool/courtyard area. There is NO PARKING, but located near an excellent parking garage across from Deanies (3/4 block away). The garage is the most reasonably priced one in the area(Premium Parking on Iberville). I would definitely stay at the Chateau again, I can't emphasize the dollar value enough!

Room Tip: Ask for a recently remodeled Studio or Townhouse unit. Townhouses are quieter, located in innder courtyard area. Beware of Loft units because of ladder to bedroom. Inquire about parking before arrival date (limited unload parking time at door, but not much space available))
  • Stayed: March 2013, traveled as a couple
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3  Thank Danny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

I've been coming to the Chateau Orleans for 33 years. Great, great location in the French Quarter -- two blocks from Bourbon and two blocks from Canal. Swimming pool, living room, kitchenette, and laundry facilities. Very inexpensive compared to nearby properties. New owners have extensively remodeled and renovated. Put in an elevator in one building and are planning to add one to the second building. Rooms and public areas have been refurbished and extensive re-landscaping has been done. Paul Collins, Manager, and Staff are always helpful and will spend time giving advice to first-time N.O. visitors.

Room Tip: Ask for a room facing the courtyard and one in the building with an elevator if you have trouble with stairs.
  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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3  Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2013

So, my friends and I started at another property owned by this company and were moved here after a giant ceiling leak was discovered. It was an upgrade from the previous property but that's not saying much. It was cleaner but that doesn't mean clean. Dated, dated, dated. The lady who "works" the front desk is one of the least helpful people working in the hotel industry. Nothing is her concern and nothing is her problem. She simply can't be bothered. The gentleman that works the front desk however is a gem and the ONLY reason I gave this dump a second star. The company that owns both properties should seriously rethink their game plan because the condition of their hotels and the people they choose to staff are WRONG!

Stayed: February 2013, traveled with friends
10  Thank Michaelman_26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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