We arrived late at night and found that we did not have a key to o the 2nd floor room promised to us in the building with an elevator and instead had a 3rd floor walk up! But the next morning Susie, the great desk manager, put us in a very nice apartment and took care of our every need while we were there! Our best advice is to deal only with Susie and Mary and NOT Paul, a manager there. He knew my sister needed an easy to access room because she had 2 hip surgeries and difficulty walking, but he dropped the ball for whatever reason!! The hotel is lovely and we enjoyed it very much ! Great location !
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- Also Known As:
- Chateau Orleans Hotel New Orleans
- Chateau Orleans New