All I can say is that the hotel seems to be poorly managed and it seems as if they are trying to do everything on the cheap. We are staying for a week, so we have some experience. First, they seem understaffed. It is frequently hard to find someone at the front desk and sometimes the phone rings for minutes. The breakfast does not meet normal HIE standards, The coffee is weak. They don't serve the normal complement of food. For instance, every other day there is sausage or bacon. Not here. Some days they just skip the meat. 3 out of five days they ran out of food during service. The TV did not work in one of our rooms and it took 3 days to fix. The hot tub has not worked since we arrived. Today they put an out of order sign on it. We knew that a few days ago! The wireless speed is slow, obviously inadequate service for the number of rooms. The pool is miniscule, which didn't bother us because we don't care, but I'm not really sure why they even put it in. I've never seen a hotel pool this small. For the prices being charged, they should do a much better job and if you've stayed at other HIE's, I think you will be disappointed.
- Official Description (provided by the hotel):
- Brand new Holiday Inn Express Hotel located minutes from downtown New Orleans. This New Orleans hotel offer features and comfort of home while away on business or for pleasure. We can host your small corporate meeting in our meeting facility while offering a business center with free high speed Internet access. After enjoying beignets at Cafe Du Monde in the French Quarter work off some calories in our fitness center. Relax and unwind at our outdoor swimming pool. Come visit our hotel for one of the many events held in this wonderful city such as Jazz Festival, Mardi Gras, Essence Festival, Sugar Bowl or Bayou Classic. Our business travelers love the complimentary deluxe continental breakfast before heading to one of the local companies such as Delgado Fire School or NASA Michoud to name a couple. Our leisure travelers enjoy the short distance to Bourbon Street, Aquarium of the Americas or Six Flags theme park.Each guestroom and suite offer free local telephone calls, free wired high-speed Internet access and micro-fridge. Our hotel lobby has free wireless Internet access for your convenience. ... more less
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- Also Known As:
- Holiday Inn Express New Orleans East Hotel New Orleans
- Holiday Inn New Orleans
- New Orleans Holiday Inn