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“Beautiful hotel nice breakfast”

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Country Inn & Suites By Carlson, New Orleans French Quarter
Ranked #45 of 165 Hotels in New Orleans
Certificate of Excellence
Reviewed January 26, 2014

This is the second time I have visited New Orleans, this time I stayed in the garden district this time we stayed closer to the French Quarter. On arrival we were met by the valet parking attendant, even though it was throwing down he was extremely helpful helping with bags and holding umbrellas over us. As we arrived quite late in the evening after our nine hour drive from Orlando, found all staff to be helpful, polite and happy to go the extra mile in order to help you out.

Checking into the hotel was a breeze nice and easy just the way it should be and the concierge were on hand to help with any questions.

The hotel itself was made up of large industrial buildings the design is contemporary and the rooms were very comfortable. Initially I was quite concerned as the bar was directly below and the open plan design meant that you could hear pretty much everything and everyone, but upon entering the room and closing the door; the installation they had used was extremely robust! you couldn't hear anything and I had one of the best night sleep I'd had the whole trip!

Breakfast was fantastic I would say if you want to eat without the rest of the hotel guests, you would need to eat around 8 AM as after that it is extremely busy!

The hotel is in walking distance of all attractions and I would definitely use this hotel again when you decide to go back to New Orleans.

Room Tip: We stayed in the main building but due to its large size I would say if you stayed further to the le...
  • Stayed: December 2013, traveled as a couple
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3  Thank Hollie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded January 27, 2014

Glad to hear you had a great stay. We know what a difference it can make to have smiling faces greet you with help on arrival and try to make sure that everyone gets that first class service. Thanks for taking the time to share so much feedback - we really do appreciate it. Hopefully you get to stay with us again soon!

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1,873 - 1,879 of 3,524 reviews

Reviewed January 25, 2014

Good location, close to Canal and Bourbon Streets.
We arrived after dark but found the hotel easily and a valet was there to greet us and help us unload.
Check in was easy and the room was quite good (maybe a little small!)
The hotel is in an old renovated building and has a great deal of character.
Room had a microwave, fridge and all the other usual bits. The entry light did not work but this was not a problem for us.
The small outdoor ‘dipping’ pool was lovely. Very clean and nice and warm for a December evening dip!
Breakfast was nice and the breakfast staff were very friendly
We enjoyed our evening at the Country Inn and Suites.

  • Stayed: December 2013, traveled with family
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2  Thank TravelBorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded January 27, 2014

Glad to hear you had a great time in New Orleans! Its always nice when those December days are nice enough to take advantage of the pool! Thanks for taking the time to share your feedback. We hope you get to return to New Orleans soon.

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Reviewed January 24, 2014

We booked this hotel for a combination business, couples trip. After a little work, we could enjoy the rest of the week in and around New Orleans. We even booked an extra night. While still on the business portion of the trip, we had a major transportation issue, that the hotel and staff messed up in arranging for us. Ultimately we had to resolve this issue at the last minute ourselves. Upon our return to the hotel, we asked to speak to the GM, and brought everything to his attention. Mike, I think was his name. He listened, really had no comment, and then said he would talk to the employees involved. He offered nothing for our inconvenience, and really seemed as if we might be inconveniencing him with our problem....separately, our room has not been cleaned yet today, it's 3:30 local. We were out most of the day, came back after lunch, tipped the cleaning staff and asked about our room, specifically. She took the tip and now it's 1 hour later, and we are still sitting on the vacant breakfast room, entertaining ourselves on our iPads.

Stayed: January 2014
1  Thank mervin8r1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded January 27, 2014

Mervin,

I apologize for any difficulties, and definitely did not want to give the impression that I was unsympathetic to the issues. From what I was able to gather, it seems that the arrangements went off course once in the hands of the cab company/driver and it definitely left us all in a tough spot scrambling to get something new set up last second. I apologize if I didnt communicate what had happened and how we were attempting to fix it in a clear manner - as I know that was a stressful situation for you. If you are still here at the hotel, please do reach out directly and I can see what we can do to help make the stay great for you!

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Reviewed January 22, 2014

Husband and I stayed there for a long weekend right after new years. The hotel itself is old and made of historical buildings so there are limitations on what they can renovate. That said, we were in a rear room (R) elevator facing an alley - quiet no view - did not bother me. The room was small but very comfortable and clean. the floor was uneven (old building) and sloped to one side. The bed was level so its clearly something they accommodated for. The staff is wonderful and friendly. The breakfast was standard free breakfast with the plus of Cheerios or Lucky charms and fresh waffles etc. Free cookies at the front desk all day/night and coffee in the bar area. Good happy hour deals on the bar. Close to everything we walked everywhere including to Cochon restaurant which took about 15 minutes. Would stay here again. Quiet but convenient to all. A plus is the nail place across the street for anyone needing a mani/pedi for a special occasion. Two weeks later and not a chip.

  • Stayed: January 2014, traveled as a couple
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2  Thank keroppiNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded January 23, 2014

Thanks for taking the time to share your review with us! We appreciate you choosing us for your trip to New Orleans and hope when you return we get a chance to earn the bump from a good stay to a perfect stay, as that is always our goal.

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Reviewed January 22, 2014

We chose a Suite which was on the top floor nice and quiet and spacious in my opinion it look and feel more welcoming with the addition of a couple of bright cushions on the couch my only other negative was thick earthenware mugs more suitable to a Transport Cafe Dining & Reception staff
Very pleasant & efficient the Breakfast offered plenty of choice both hot &cold food the service to our room let the Hotel down the young lady never replaced the coffee and had to e asked to change the sheets on the 4th day

Room Tip: Our Suite only had 1 small window in the bedroom area the corner Suites might be better but would t...
  • Stayed: January 2014, traveled as a couple
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Thank Pauline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded January 23, 2014

Pauline, thank you for the feedback. I appreciate you sharing your suggestions and will definitely follow up to make sure that the staff is attending to each detail possible to make stays great. We agree that the location is perfect for exploring New Orleans. Close enough to walk to all the action, and even steps from the street car lines - but a nice and quiet home base to come back and relax at still. Hopefully you get to return soon!

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Reviewed January 21, 2014

We stayed four nights and enjoyed our stay very much. The staff bent over backwards to make our stay comfortable and stress-free. The beds were very comfortable and the breakfast was tasty with a nice variety of eggs, bacon/sausage, fresh fruit, pancakes or waffles and cereals and oatmeal. The coffee is 24 hour which was SO nice because a cold front blew in the night we arrived. We would definitely recommend this hotel.

  • Stayed: January 2014, traveled with family
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Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded January 23, 2014

Glad to hear that the extra touches, like 24 hr complimentary coffee, helped make the most of a chilly stay! We are thrilled we get to be part of your great New Orleans memories, and hope you get to return soon to create some more with us!

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Reviewed January 21, 2014

We stayed in a suite on the top floor. Everything was within walking distance and we never had to get our car once we parked it. I liked being far enough out from the French Quarter to not deal with the noise at night, though. We accidentally left something in the car and the valets were nice about getting it for us.

Our room was nice and clean. The service was great. Our only trouble was breakfast...it was really crowded and we had trouble finding a table.

We'll be back this summer!

  • Stayed: March 2013
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Thank WPMagicJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlarose9, General Manager at Country Inn & Suites By Carlson, New Orleans French Quarter, responded to this reviewResponded January 22, 2014

We look forward to seeing you this summer! Thanks for taking the time to share your feedback on your great time in New Orleans. If there is anything we can do to help plan your return trip, definitely let us know!

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Additional Information about Country Inn & Suites By Carlson, New Orleans French Quarter

Address: 315 Magazine St., New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#4 Best Value Hotel in New Orleans
#16 Business Hotel in New Orleans
#21 Family Hotel in New Orleans
#22 Romantic Hotel in New Orleans
Price Range: $119 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, New Orleans French Quarter 3*
Official Description (provided by the hotel):
Currently closed for renovation and expansion; due to reopen in late 2017. With its home-like decor and plentiful amenities, the Country Inn & Suites, New Orleans French Quarter offers comfort and convenience in the heart of downtown New Orleans. Our historic hotel is comprised of seven 19th century buildings, giving it a charming, boutique feel that artfully blends old world charm with modern comforts. Our prime location on Magazine Street near the French Quarter places our guests close to many nearby New Orleans activities and attractions, including Bourbon Street and the Convention Center. ... more   less 
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Also Known As:
Country Inn & Suites New Orleans Hotel New Orleans
Country Inn And Suites New Orleans
Country Inn New Orleans
New Orleans Country Inn

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