We visited this restaurant because we wanted somewhere special to dine. Only after the confirmation came through from Open Table were we made aware of the jacket rule. We are on holiday... no jacket packed. They had many spare jackets at the door but were keen to give me something 4 sizes too large. The hostess was barely patient while I tried alternatives. A simple device of labelling jacket sizes would make this a much more comfortable experience for customers.
Food was simple and well prepared.
Best crab we have had in New Orleans!
Service was a little snooty to start with but the waiter soon warmed up and was keen to ensure we were happy and explain the menu.
THE NOT SO GOOD
The noise was unbearable - we could not hear each other, or the waiter. This was so bad that we were planning to leave before we had even ordered.
Twice we were interrupted to sing happy birthday to complete strangers... this may be a tradition but it belongs in a fast food restaurant.
Waiter’s dinner jackets were ill fitting and most were wearing black sneakers. We had to dress the part, and would expect the staff to have made the same effort.
Lastly, one of the desserts was served with an insect crawling over it! A replacement was provided. In the UK we would not be charged for this, but it appeared on the bill anyway.
An expensive night out from a restaurant that thinks it is ‘top of its class.’
It didn’t make the grade for us.
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