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“Awesome Hotel”
Review of Inn on St Ann

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Inn on St Ann
Ranked #37 of 162 Hotels in New Orleans
Certificate of Excellence
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome Hotel”
Reviewed January 21, 2014

Wonderful hotel and guest services! I would highly recommend it and will definitely return! It has a very unique ambiance and blends well with the New Orleans feel. The rooms were very clean and all if the staff were very helpful and friendly. You can't help but feel right at home.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Floridagal27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Inn on St Ann, responded to this review, February 28, 2014
We are so pleased you felt right at home during your recent stay with us. Here at the Inn on St Ann, we treat our guests like extended family and are thrilled that you appreciated our New Orleans authenticity and charm. Thank you for your kind remarks and we hope to have you back again at any of our French Quarter Guest Houses properties!
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520 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 13, 2013 via mobile

This was our first time in New Orleans and we loved it. Upon arrival we were made to feel at home. The staff are very helpful and the Inn is not far from the action. There is some noise from the street at night however the service and quality of the room make up for this. We always felt safe in this area. Would definitely return.

Stayed October 2013, traveled as a couple
Helpful?
2 Thank Russ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Inn on St Ann, responded to this review, January 13, 2014
We are thrilled we were able to make your first trip to New Orleans so enjoyable. From our helpful staff to our top-notch guest rooms, it seems as though the Inn on St Ann was perfect for your stay in NOLA. Thank you for the kind remarks and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 11, 2013

My husband and I stayed here for one night. When we first got to the room, we thought it was great. We were on the 3rd floor and there is not elevator - you also have to park about 6 blocks away. Getting past all of that - the room was cute, warm and clean. Everything seemed fine. Until that evening when our neighbors checked in. We could literally hear everything they said as if they were in the same room as us - and I'm sure they could hear us as well. The gentleman next door coughed and snored all night long and it sounded like it was right in my ear!! It drove me crazy! Then they woke up at 6 am chatting it up so it preventing us from being able to sleep anymore. It was miserable. We were so tired the next day that it really ruined our last day there. I will never stay there.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jamie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Inn on St Ann, responded to this review, January 13, 2014
We regret to read of your experience at the Inn on St Ann in December and your reluctance to stay with us again. As the Inn on St Ann is a historic property, we find that some of the rooms may not be as quiet as others. However, we are staffed 24 hours a day to accommodate any requests our guests may have to make their stay with us as enjoyable as possible. We wish we would have had the opportunity to possibly move you to another room to help you better enjoy your night's rest. We would love the opportunity to make it up to you with a future stay at any of our French Quarter Guest Houses on us. Please give us a call so we can ensure your next stay in New Orleans is perfect!
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Ann Arbor, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 2, 2013

We stayed here during Thanksgiving weekend and had a wonderful time! The price is definitely on the low end for French Quarter hotels, but they did not skimp on the quality. The hotel is in a beautiful old building within minutes' walk to Jackson square and the happening places in the quarter as well as all the jazz club on Frenchman street. The rooms were very small, however extremely clean and well maintained. Despite being in a very old building our room was definitely re-done recently with nice wood floors a flat screen TV and the bathroom was very clean and shiny, with marble floors and a marble shower stall. Although in the french quarter, it's far enough that there wasn't much heavy traffic so the nights were quiet. We stayed at the Marie Laveau annex. The staff was extremely friendly and helpful as well. Overall it was a very pleasant stay.
The only thing was the doors were not very well sealed from outside elements, and it was a bit drafty the first night.To be fair though apparently it was the coldest New Orleans ever got that night and after we turned on the space heater it was fine. One tip: when cold, don't use the heating option on the AC unit, the space heater is much more efficient.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nkwang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Inn on St Ann, responded to this review, December 4, 2013
We are so pleased you found the Inn on St Ann to be so charming and affordable during your recent stay with us. You are correct in noting that the hotel has been recently renovated and updated to include all of the modern amenities one would expect from a larger chain hotel, while still being able to provide the authentic charm of a historic property. It is true that the temperatures experienced over Thanksgiving weekend were extremely low for New Orleans in November, however it sounds like you were able to stay warm and cozy in your guestroom. Thank you for sharing your experience with us and we hope to have you back again at any of our French Quarter Guest Houses properties!
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Puerto Vallarta, Mexico
Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 25, 2013

We stayed for a five day weekend and found the inn a great place for the price. We stayed across the street in the "Marie Laveau" building. Small room but had everything we needed - bed, chair, dresser, amoire, TV. The only down side was the need to let water run for about 5 minutes before it was hot enough for a shower and the wall heat/air unit which we never did figure out. It heated up but the air come out as a cool breeze. Very friendly and helpful staff. The location could not be better- close to everything but quiet.

Room Tip: If you are not able to climb stairs this is probably not the place for you.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ashley851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Inn on St Ann, responded to this review, December 4, 2013
Thank you for taking the time to share your experience with us and others on TripAdvisor. We are pleased you enjoyed your stay at the Inn on St Ann and found our location to be so ideal. We hope to see you back at any of our French Quarter Guest Houses properties upon your next trip to New Orleans!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 19, 2013

We recently stayed for three nights at the Inn on St. Ann and can only give it an average review. Our room, 60, was located on the first floor and by the front door, and was extremely loud with both street noise and the sounds made by the cleaning crew calling to each other beginning early in the morning. After a sleepless first night, we requested a move to a quieter room but since none was available we made a trip to the drugstore to buy earplugs. As other reviewers have noted, the breakfast was Keurig coffee with sugar and powdered creamer, plus a few oranges and apples in a bowl. The room itself was spacious, with plenty of storage, and the bed was comfortable. The bathroom was good enough, with more storage and decent water pressure. The hardwood floors were a bit dirty and gritty. We were also promised free WiFi, but the network couldn’t be accessed from our room. We had to go out into the hallway to log on. On the day we were checking out, the woman at the front desk disappeared, leaving us waiting with other guests for 15-20 minutes before someone else could be found to check us out. No apologies or reasons given. While the experience wasn’t terrible, there were enough issues that I would probably look for another location the next time.

Room Tip: Bring your earplugs if you are a light sleeper
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulDallas_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Inn on St Ann, responded to this review, December 4, 2013
Thank you for sharing your experience at the Inn on St Ann with us. We are pleased you found your guestroom to be spacious as well as your bed so comfortable, however we are extremely disappointed to hear of the other issues you encountered during your stay. We are currently working on correcting the issue with the reach of our wifi and truly apologize for having to wait on the front desk agent upon check out. We appreciate your feedback and hope that you may consider any of our French Quarter Guest Houses properties upon your next visit to NOLA.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 16, 2013

This hotel is less than a 5 min walk to Bourbon Street so it is not noisy and it is very well worth the cost.
It features original exposed or painted brick walls and there are non-functional fireplaces, also original in some rooms. There is a nice courtyard and depending on the time of year you visit can be spectacular.
It is very close to the Saint Louis Cathedral and graveyard No 1 if you like to wander through history. .
Makes a great romantic get a way hotel

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank solo_gal4scenery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne P, Manager at Inn on St Ann, responded to this review, December 4, 2013
We are thrilled you found your recent stay at the Inn on St Ann to be the perfect location for your "romantic getaway"! It sounds like our prime location in the residential section of the French Quarter as well as the authentic charm of the historic building were exactly what you were looking for. Thank you for the kind feedback and we hope to have you back again at any of our French Quarter Guest Houses properties!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn on St Ann

Property: Inn on St Ann
Address: 1013 Saint Ann St, New Orleans, LA 70116-3012
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #37 of 162 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn on St Ann 2.5*
Number of rooms: 28
Official Description (provided by the hotel):
Be a part of our extended French Quarter family at the Inn on St. Ann. This charming French Quarter Inn boasts a courtyard shaded by a century old oak tree and common areas appropriately decorated with antiques, chandeliers, and original local artwork.This inn in New Orleans is listed on the National Register of Historic Places. Built in 1830, the Inn on St. Ann epitomizes the iconic architecture the French Quarter is often recognized for. With its hanging plants and wrought iron balcony fronting St. Ann, you’ll immediately feel the true allure of the French Quarter..Enchanting interior spaces are accented by the exposed brick foyer and grand staircase. Each of our 16 guest rooms has been consistently restored with traditional finishes yet each showcases its own exclusive features with a collection of fireplaces and unique architectural details.The Armstrong Suite, the most admired accommodation of the French Quarter Guest Houses, features floor to ceiling windows opening on to your own private balcony. Whether you desire the grand or quaint, the Inn on St. Ann has what you’re looking for in your next visit to New Orleans. ... more   less 
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