We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place to stay!” 5 of 5 stars
Review of Hilton Garden Inn New Orleans French Quarter/CBD

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hilton Garden Inn New Orleans French Quarter/CBD to your Saves list
Hilton Garden Inn New Orleans French Quarter/CBD
3.5 of 5 Hotel   |   821 Gravier Street, New Orleans, LA 70112 (Central Business District)   |  
Hotel deals
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
STOP CLICKING AROUND
Ranked #50 of 161 Hotels in New Orleans
Certificate of Excellence
Marinette, Wisconsin
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed May 30, 2014

We were very happy with the Hilton Garden Inn. The staff were friendly and helpful, the room was perfectly clean and had a nice view of the city, and the rooftop pool was perfect for cooling off after a hot day of sightseeing. The breakfast servers were exceptional. All in all a good value.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank RubyGirl58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review, June 2, 2014
Clean room, great staff and an awesome breakfast. Thanks for letting us know we hit all the buttons! Join us anytime, Kristi Taglauer, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

972 reviews from our community

Traveler rating
    388
    365
    144
    52
    23
See reviews for
196
333
46
195
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 27, 2014 via mobile

Spent 1 evening in this hotel. Check-in was easy and efficient. As a Gold HHonors member I was upgraded to a corner suite. Room was large with ample space. Room was clean. Location is perfect, ~5 blocks from Bourbon Street. Close enough to the action, but far enough away to enjoy some relaxation. Breakfast area was not crowded and service was excellent. I would definitely stay at this hotel again. Highly recommended.

Stayed May 2014, traveled as a couple
Helpful?
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review, May 29, 2014
Thank you so much! As a Gold Hilton Honors member we certainly appreciate your business and the great review.

We look forward to your next visit,
Kristi Taglauer, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slidell, LA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

This hotel is an excellent place to stay when in New Orleans. It is near the French Quarter and is central to the business areas of downtown. It is quiet and comfortable. It can be overpriced during key events but that is the case with all NO hotels.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jeffery M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, United States
1 review
4 of 5 stars Reviewed May 19, 2014

work related trip, hotel in good location, staff was friendly and helpful. We were able to get good directions when leaving and they were very accurate. A very busy location, but they handle it well. We skipped one breakfast, but our first breakfast was good, the cook was backed up at times.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed May 16, 2014

If staying at this hotel, bring your own pillow. Be ready for an uneven bed---an old bed with ridges that will not disappear no matter what you do The beds in my room had adjustments--unfortunately they didn't work. One bed's adjustment functioned and made the bed firmer--so the unevenness was increased. The restaurant breakfast staff is ever so excellent!

  • Stayed May 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 662mayrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review, June 9, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on the comfort and appointment of our guestrooms and we will use your comments as we look for ways to improve our guests' experience. We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.

Warm Regards,
Kristi Taglauer, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, Canada
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 13, 2014

I had a great stay at this hotel. The room was clean and the beds were comfy. The front desk was really helpful in finding us good places to eat and providing us a map. The location of the hotel was good - just right beside the French Quarter. I wish they had a free breakfast, but alas the did not.
We walked there every night. It was safe. We also walked from there to the Garden district. A bit of a hoof, but neat to see the local houses. We did a great tour of the area. If you get a chance do a plantation and swamp tour. We used Tours by Isabelle. This company was awesome.

Room Tip: I think all would be good.
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Brandi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 13, 2014

Overall, location is ok...couple blocks off canal/bourbon street. Strange entrance in that you have to go to the 11th floor to get to the front desk.

Staff was very friendly, particularly the breakfast staff/servers.

Size of room and bathroom was ok, what you would expect from the facility.

We were there for jazzfest and it served our needs fine.

Biggest complaint would be the bed. It was literally like sleeping on concrete...even my wife who likes hard beds mentioned how hard it was. Also the pillows were small and soft but manageable.

Room was quiet for the most part, pool is far from anything to write home about also from our quick glance. Some hotels have larger hot tubs.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank nvcowboysfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Central Business District
Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
Central Business District
Aloft New Orleans Downtown
Aloft New Orleans Downtown
#27 of 161 in New Orleans
4.5 of 5 stars 302 reviews
Central Business District
Courtyard New Orleans Downtown Near the French Quarter
Show Prices
Show Prices
Show Prices
Central Business District
Hilton New Orleans/St. Charles Avenue
Central Business District
Royal St Charles Hotel
Royal St Charles Hotel
#56 of 161 in New Orleans
4.0 of 5 stars 921 reviews
Central Business District
Homewood Suites New Orleans
Homewood Suites New Orleans
#81 of 161 in New Orleans
4.0 of 5 stars 1,133 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn New Orleans French Quarter/CBD? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Property: Hilton Garden Inn New Orleans French Quarter/CBD
Address: 821 Gravier Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in New Orleans
#70 Romantic Hotel in New Orleans
#72 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn New Orleans French Quarter/CBD 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
World-famous attractions are at your fingertips at Hilton Garden Inn New Orleans French Quarter/CBD hotel in New Orleans, Louisiana. Located in the heart of the Central Business District, steps from the French Quarter, our New Orleans hotel offers contemporary conveniences in the heart of historic New Orleans. Enjoy great onsite services such as a heated rooftop swimming pool and fitness room with panoramic views of downtown. Guests can also enjoy the options of meeting space with banquet facilities, onsite dining and New Orleans vacation packages. Guest room accommodations are located on floors 11 to 18 with convenient parking on floors 10 to the ground level. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels, Hotels.com, TripOnline SA, Hotwire, getaroom.com, Odigeo, Travelocity, Cancelon and Priceline so you can book your Hilton Garden Inn New Orleans French Quarter/CBD reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing