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“Nice Get away”

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Hilton Garden Inn New Orleans French Quarter/CBD
Ranked #55 of 162 Hotels in New Orleans
Certificate of Excellence
Lowell, United States
1 review
“Nice Get away”
Reviewed June 17, 2013

The Hotel is right near everything we wanted to do in New Orleans. Very Clean, Helpful friendly service, had everything we needed. Will definitely do it again with this Hotel. Had no issues with any part of our stay. Rely enjoyed it.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,226 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
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English first
Sydney, Australia
Level Contributor
120 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 16, 2013

We stayed at this hotel for 4 nights and enjoyed it thoroughly. The location is excellent, close to Canal Street, Bourbon Street and the French Quarter, but very quiet. The staff are really friendly and helpful, particularly the bellmen. Breakfast was very good each day. One minor annoyance was the $3 daily charge for use of the in-room safe. I can't ever recall being charged for this facility in any other hotel, Hilton or otherwise. It just seemed so mean.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wcraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granbury, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 15, 2013

The young woman at the front desk was very accomdating. We had to leave a day early and she was very kind and helpful. The entire staff was most helpful and the location is great!! Be sure to ask for King to help with tours and information!! He was super!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank granburygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon, Mississippi
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 10, 2013

Stayed with some friends here last Friday night. Staff was friendly & check-in was a breeze. Location was great in our opinion - about 3 blocks to Bourbon, Canal St., etc. Room was clean and as expected - we didn't spend much time in it anyway. We requested a few extra towels, and they were at our door within minutes. For this being one of the least expensive hotels in this area, it certainly did not disappoint!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leipzig, Germany
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed June 4, 2013

We stayed in this Hilton Hotel for 4 nights during our stay,in May, and let me warn you: if you are used to Hilton brand, you better lower your expectations, because at this one, you're certainly not going to find the same quality standard as other Hilton units have.
Located on Gravier St, you're literally a few steps far from every touristic attractions New Orleans has to offer, and this was the top reason we've decided to book there. It's a wonderful place for a "headquarter" on NOLA. The price is high for a 3 star hotel, but it's the spectacular location you're paying.
One strange thing: hotel lobby is located at 11th floor, but it isn't a problem at all, it's just curious.
Staff is wonderful! Handy, friendly and very attentive, this staff was, indeed, the best thing in our stay. Every question, problem or issue we happened to have, they were always there for us.
Rooms are spacious, with nice and comfortable beds and great closets for your needs.
Clean linen and very acceptable matress on the bed were a good experience, plus a very convenient working desk.
Complimentary wireless wi-fi was a good surprise too.
Bu ATTENTION: there's an odd policy in this hotel: they'l charge you 3 dollars a day for using the safe box located in the closet! Not that the price is high, but I've never seen tis behavior in any hotel in the world. This was not polite, at my point of view. Because of so few bucks, the hotel should add this amount at the stay, as it's usually done, and everything would be fine.
It's a stingy behavior that must stop.
Housekeeping is just OK. The tiny piece of torn plastic (size of half credit card) I'm used to "forget" on the floor, under the working desk, remained there for two days.
The bathroom is clean, with the usual shapoo/conditioner/soap bars are quite good quality.
The same I can't say about the bathtub, which has known better days. It isn't white anymore, and a little bleach wouldn't hurt!
Good looking breakfast at the lobby and very convenient business center, with complimentary printing service, as well as a tiny on-site convenience store completes the scenery.
The pool looks a little scary, with its cloudy, green water.
In some words: if you're looking for a very decent well located place to stay, this is your place. It isn't if the room plays an important role at your stay.
My overall experience was positive.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Schwartzkopf_Reiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new orleans, United States
2 reviews
Reviewed June 4, 2013

Pleasantly surprised at the staff's attentiveness, quality of room, and location of hotel as this was a last minute booking as we were driving into New Orleans. Great location for business & access to Bourbon Street/French Quarter.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, United States
1 review
Reviewed June 4, 2013

My wife and I stayed for a quick business / pleasure weekend. I worked during the day, while my wife walked the French Quarter. This hotel is in a great location, in the CBD, while only a couple of blocks from Bourbon St. Hotel had all standard HGI amenities, the staff was helpful and the room was clean. Overall we were very happy with our stay. Only complaint is that we aren't crazy about the HGI beds, but that is all personal preference.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Property: Hilton Garden Inn New Orleans French Quarter/CBD
Address: 821 Gravier St, New Orleans, LA 70112-1531
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in New Orleans
#70 Romantic Hotel in New Orleans
#72 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn New Orleans French Quarter/CBD 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
World-famous attractions are at your fingertips at Hilton Garden Inn New Orleans French Quarter/CBD hotel in New Orleans, Louisiana. Located in the heart of the Central Business District, steps from the French Quarter, our New Orleans hotel offers contemporary conveniences in the heart of historic New Orleans. Enjoy great onsite services such as a heated rooftop swimming pool and fitness room with panoramic views of downtown. Guests can also enjoy the options of meeting space with banquet facilities, onsite dining and New Orleans vacation packages. Guest room accommodations are located on floors 11 to 18 with convenient parking on floors 10 to the ground level. ... more   less 
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Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton

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