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“Business Trip In The French Quarter”

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BEST WESTERN PLUS St. Christopher Hotel
Ranked #64 of 161 Hotels in New Orleans
GreenLeadersSilver level
Montgomery, Alabama
Level Contributor
8 reviews
6 hotel reviews
“Business Trip In The French Quarter”
4 of 5 bubbles Reviewed March 12, 2014

Came across this hotel doing a search. Needed a place and quite honestly the surrounding hotel rates were excessive. I read the comments and decided to take a chance. Arriving and departing are not the most convenient features at this location. Very little space. One of the elevators was out of service our whole stay. I have to admit though, our room was very nice and clean. A bit smaller than what I am accustomed to. The breakfast was not appealing at all, but I rarely eat it anyways. Definitely well worth the money to stay here and convenient to everything.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tashena J, Front Office Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review, March 15, 2014
Dear Mr. Ed

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 504-648-0444.


Sincerely,

Tashena Johnson & Kinisha Stewart
Front Desk Supervisors
BEST WESTERN PLUS St. Christopher Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,283 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Chicago, Illinois
1 review
3 of 5 bubbles Reviewed March 11, 2014

We stayed here during Mardi Gras and the hotel is central to the activities. It is just one block off Canal Street where you can catch many of the parades, and only a few blocks from the rest of the parade action. It's also only a few mins walk away from the French Quarter. What makes the location great however is that despite the chaos a block away you can barely hear anything from your room even during the busiest times. This was perfect for the midday nap!

However the front desk staff are horrendous. They are ignorant, unfriendly and were not helpful with any issues we had. Definitely wouldn't return to this hotel primarily because of this.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tashena J, Front Office Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review, March 15, 2014
Dear Alexis,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 504-648-0444.


Sincerely,

Tashena Johnson & Kinisha Stewart
Front Desk Supervisors
BEST WESTERN PLUS St. Christopher Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Jordan, United States
1 review
4 of 5 bubbles Reviewed March 9, 2014

This was a very nice hotel within walking distance of Bourbon Street and the French Market. The only problem is it's location on a one-way street that makes it difficult to get to when the streets are blocked off for Mardi Gras. If you fly in and are taking cabs it's perfect! If you have your car you might want to stay somewhere more accessible.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tashena J, Front Office Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review, March 15, 2014
Dear Ms. Barbar

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 504-648-0444.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Tashena Johnson & Kinisha Stewart
Front Desk Supervisors
BEST WESTERN PLUS St. Christopher Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 6, 2014 via mobile

Stayed here for 3 nights during Mardi Gras. Festivities are AMAZING... The hotel was ok, not impressed with the size of the rooms and the fact that there was a "fake" window in our room. The bed was not good; sleeping on the left side it felt like the bed was going to flip over... Also, our room was not serviced every day. Breakfast was ok. There is no parking around the area unless you use valet, which was expensive but due to the festivities there was no other choice. We were issued wristbands to ensure only hotel guests could access the venue during festivities, which we appreciated from a safety perspective. All in all a nicely located hotel with rooms not too comfortable.

Stayed March 2014, traveled with friends
Helpful?
1 Thank Brunella A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tashena J, Front Office Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review, March 8, 2014
Dear Brunella,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 504-648-0444.


Sincerely,

Tashena Johnson & Kinisha Stewart
Front Desk Supervisors
BEST WESTERN PLUS St. Christopher Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandon, Florida, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 4, 2014

We stayed there for Mardi Gras 2014, Fri-Mon and thought our stay was very good. Quiet, comfortable, great location. Everthing was walking distance. All the staff went out of their way to make sure we were satisfied. Because we waited to make reservations we paid premium rates but still found it was cheaper than other hotels in the area.

Now the parking... As with most of the hotels, parking is very limited. You basically have to pull up to the hotel and double park to check in. Law enforcement was not a problem as far as us being double parked to check in and take our bags to the room before finding parking at a better rate. We opted not to use their valet parking, We were told the week before making the reservation that it was $25 a day to park and when we arrived was told it would be $35 because of Mardi Gras. This was never explained until we arrived for check in.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tashena J, Front Office Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review, March 5, 2014
Dear Mr. L

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 504-648-0444.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Tashena Johnson & Kinisha Stewart
Front Desk Supervisors
BEST WESTERN PLUS St. Christopher Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 27, 2014

The location of this hotel was excellent. The French quarter was a quick 5 minute walk and you are on one of the main parade routes for mardi gras! The staff was very friendly upon check in and allowed us to store our bags since our room was not ready (we arrived very early so didn't expect the room to be ready anyways). Since Mardi Gras is in full swing, they require all guest to wear bracelets, issued at check in which allows only registered guests to enter the hotel. We thought this was a great security feature being so close to the parade routes. We had a room with no window, but we didn't mind since we were only in the room at night and allowed the room to get very dark for sleeping and made it easy to sleep in! The only downside is that the walls are very thin. We were woken up at 3am by our neighbors which was very annoying, but they were just having normal level conversations which didn't constitute a call down to the front desk to rectify. They weren't doing anything wrong and I'm sure they didn't realize that they had woken us up. Breakfast was good with a great selection- there was always staff present cleaning, restocking and making sure the area was presentable. Valet was very quick in getting us a cab (which happened to be a limo!) for our departure to the airport. I would definitely stay here again if I come back to NOLA.

Room Tip: Each floor has 4 interior rooms with no windows. If this bothers you, request a room with a window.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pav1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tashena J, Front Office Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review, February 28, 2014
Dear Lesber,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 504-648-0444.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Tashena Johnson & Kinisha Stewart
Front Desk Supervisors
BEST WESTERN PLUS St. Christopher Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 27, 2014

I love to stay here. The location is great. The rooms are clean and great. I love the staff. I will stay here every time I go to New Orleans. The breakfast was updated to eggs and wonderful sausage. The toilet was plugged and the air conditioner was broken and the staff kindly and immediately fixed both.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank lesberr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tashena J, Front Office Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review, February 28, 2014
Dear pav 1217,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 504-648-0444.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Tashena Johnson & Kinisha Stewart
Front Desk Supervisors
BEST WESTERN PLUS St. Christopher Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS St. Christopher Hotel

Property: BEST WESTERN PLUS St. Christopher Hotel
Address: 114 Magazine St, New Orleans, LA 70130-2421
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#5 Green Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS St. Christopher Hotel 3*
Number of rooms: 108
Official Description (provided by the hotel):
The historic St. Christopher Hotel is located in the heart of New Orleans and just 50 steps away from the world famous French Quarter. We are within walking to distance to the New Orleans Business District and all that New Orleans has to offer. The St. Christopher is a boutique style hotel with magnificent old New Orleans architecture. Guestroom design is warm with a classic feel featuring original New Orleans artwork, brick exposed walls and newly upgraded amenities including mini refrigerators and flat screen televisions. Select guestrooms offer a Jacuzzi tub. The hotel offers a complimentary deluxe continental breakfast which includes delicious pastries, fresh fruits and cheeses, as well as hot pancakes. Hotel guests also receive free WiFi and free local phone calls. ... more   less 
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Also Known As:
Best Western New Orleans
New Orleans Best Western

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