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“Staybridge canceled a guaranteed room during Mardi Gras on us!”

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Staybridge Suites New Orleans
Ranked #76 of 162 Hotels in New Orleans
Certificate of Excellence
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Staybridge canceled a guaranteed room during Mardi Gras on us!”
Reviewed February 22, 2011

Last August we paid for a week vacation during Mardi Gras at the New Orleans Staybridge Suites. They called on February 18th and told us they gave our room to a group who just decided to extend their stay another week. The person who did it hasn't returned our calls!

Stayed February 2011, traveled as a couple
Helpful?
4 Thank Cassie27889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Toledo, Ohio
2 reviews
Reviewed January 5, 2011

Great hotel for the money! Not much more than others and you get so much more! Clean room, comfy bed, good sized room, and great free breakfast. Don't miss the free light dinner and drinks offered a few times during the week. Will look for a Staybridge next time I need a hotel. You will not be disappointed. Also, check out the street car 2 blocks away, pay five dollars to ride all day--cheaper than a cab!

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank kspitoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 27, 2010

Compared to the Hilton and Harrahs this place doesn’t looks like much. That being said I cannot say a lot of bad things about our 8 night stay. We got our room for $99 a night when most places in New Orleans are at least double per night. I don't know if there was a mix-up by the two of us got a large suite with two separate bedroom/ bathrooms off one living room. This would have been great for a family and was a lot of room for two people.

The rooms were clean and had plenty of room and closet space. Our room was nice and quiet. The hotel is in a location where it is easy to walk anywhere. The trolley was also nice to utilize if you want to go down to the French Market or up Canal St.

There were certain aspects that made my stay here very enjoyable. First would be the daily breakfast buffet. They had a good variety for a free continental breakfast and lots of hot coffee. There were also two or three nights a week when they offered free dinner, which wasn’t great but I ate it and I am fairly particular. It’s a free meal… in New Orleans, I’ll take it. What made this so nice was the ladies that were refilling the food, especially at dinner. They were so sweet and even came around and picked up our plates for us. It was just perfect to get up, eat breakfast, and take a cup of coffee to go explore this beautiful historic city.

Only downside of our stay was the fact that you pretty much have to ask them to clean your room. They didn’t come in to replace towels when we were out. If you are clean then it is not a big deal, they brought towels right up when we asked for them. Also the service at the front desk wasn’t the best, it seemed like they had other things to do.

By far the value and good things outweighed the negative. Highly recommended.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel4pleasure07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stillwater, Oklahoma
Level Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed December 4, 2010

Looking at options in New Orleans over Labor Day weekend, I booked this hotel because of its good value, about $100 per night. I was very pleasantly surprised. First, let me get the minor negatives out of the way. Free parking is tricky; I wound up on the street 1.5 blocks away. You might just want to pay. And check-in service was slow, though check-out was fine. Also, this hotel is near Mother's eatery, the casino, and Superdome, so if you're trying to stumble back after a night at the French quarter, it's a long stumble.
That said, there are a lot of excellent things about this hotel. Room quality is high, including the beds and heating units. Even though I was on the street side, the room was quiet. Internet is free. The suite concept includes fridge, burners, and microwave. There's provided popcorn. There's morning breakfast, which has better than average variety for a free offering.
I have no hesitation recommending this place as a basis for all of New Orleans, not just the party places. It also was a good first experience with the brand.

  • Stayed September 2010, traveled solo
    • Value
    • Location
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Helpful?
1 Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 16, 2010

This is a modern hotel which, as the name suggests, is entirely suite only. We had a studio suite which still had the kitchen and internet connections, all for $109 plus local taxes a night (extended stay rates). It is based in the Central Business District, so is a little way off the main tourist areas (like the French Quarter) which explains why the price is good value in comparison to some hotels in the area.

Facilities as the Staybridge are impressive for the price - there is a small free-to-use fitness room which is open 24 hours (access is through your room keycard), 3 free-to-use laundries (obviously detergent is extra!) which are again open 24 hours and require room key-card access and a small outdoor pool (which would been nice if the nearby buildings didn't block out the sun! In November it's cool but it'll be a blessing I'd imagine in the heat of summer, and when the sun is higher in the sky). Breakfast is complimentary every day and between Tuesday to Thursday there is a complimentary "Sundowner" evening meal with free beer and wine, as well as soft drinks.

There is no full time bar at the Staybridge which is a surprise as it's partly aimed at business travellers, and there is no suitable alternative bar nearby to cater for their needs (as Bourbon Street bars can be quite boisterous and many other local bars have either sports TV or music blaring out) which can be distracting for getting a business deal done. However, for tourists, this isn't much of a problem as their are a wide choice of bars to chose from. Very handy for everyone though is the free internet connections, from the downstairs business suite (which has printers - again free to use) to Wi-fi throughout the hotel and even wired ethernet connections in all rooms (our room had a cable already, though it may be of benefit to bring your own). What isn't very clear in the in-room Wi-Fi instructions is the correct network to use. It's the EthostreamX networks (where X is a number).

In summary, a highly recommended hotel suitable for all.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Andy2510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joensuu, Finland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2010

First of all, we miss the first night due to our flight connections from Chicago, and at the end we did not have to pay it, even if it was not the hotel's fault.
Nice two- bed "room" (it looked like an apartment, maybe because we europeans are not used to this big-thing in the USA), anaywa, confortable, silent and nice service.
Breakfast for free in the morning was a big extra and made things easier. Besides, and just in case you want to have dinner or so, there is kitchen available in the "apartment".
Prices were good, I mean about 400 euros 6 nights for the both of us was excellent and at that level of hotel, very difficult to find in Europe, I guess.
besides, nice location and (in general) staff.

Worth the visit!

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank mnilu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fulton, New York
2 reviews
Reviewed October 12, 2010

My husband and I travelled to New Orleans for our one year wedding anniversary and I searched for hotels for a few weeks. We finally settled on this one because it was in a great location and the price was excellent! I was initially very leary because the price was so good that I thought it had to be just a decent place to sleep. We were very pleased that it exceeded our expectations! The hotel staff was friendly and the hotel was clean! The breakfast was perfect and the outdoor pool was very nice! We enjoyed our stay so much and we will definetly stay there again when we travel to New Orleans again!

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank girl3383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites New Orleans

Property: Staybridge Suites New Orleans
Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130-3209
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Romantic Hotel in New Orleans
#65 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Number of rooms: 182
Official Description (provided by the hotel):
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites

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