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“Lots of room for the price” 3 of 5 bubbles
Review of Staybridge Suites New Orleans

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Staybridge Suites New Orleans
Ranked #59 of 161 Hotels in New Orleans
Certificate of Excellence
Green Bay, Wisconsin
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lots of room for the price”
3 of 5 bubbles Reviewed June 10, 2013

We read lots of reviews about small hotel rooms with thin walls throughout NOLA. I wanted something that was on a higher floor so we wouldn't have to deal with traffic noise. This was perfect for that. We were on the 11th floor and I swear we had the whole floor to ourselves the first night. I didn't even hear anyone until the following morning and then discovered there was a large family with kids right across the hallway. The evening reception was crowded and breakfast was the same both days. I set my coffee cup on the counter to go get some food and when I came back, someone was sitting on my seat and had moved my cup. We arrived back at the hotel about 6:00 the second night and noticed everything was gone already. This was the middle of the week, so I can't imagine how busy it gets on weekends here. The front desk people were very friendly and courteous. There were a few housekeeping issues with the room, such as marks or splatters that hadn't been cleaned from the walls and floors. Something had spilled and hardened on the carpet and I was able to scrape it off with my shoe, so it wouldn't have taken much effort to vacuum it off. They cleaned the bathroom and left clean towels the second day, but didn't make the beds. I liked having all the space and there was some upgrading to the room. It was nice to have an ice maker in the frig and a full kitchen. Plus we took advantage of the free laundry. It was convenient and free, but a bit of a cleanliness issue there also. It was be a good idea to wipe down the inside and outside of the machines about once a week. For the price, it was a good value, especially if you're traveling with a family. Next time, I would probably opt for a basic king room since we didn't spend a lot of time at the hotel.

Room Tip: Ask for a room on a higher floor. There are 15 floors in the hotel.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ladytrvlr55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review, June 24, 2013
Dear Ladytrvlr55,

Thank you sooooooo much for taking the time to share your thoughts and experience at the Staybridge New Orleans. Our hotel has a great location being convenient to all attactions in New Orleans and French Quarter. Our Food offerings in the morning and 3 nights a week are extremely popular and do attract a crowd. The volume of guest that choose to participate is very high and we offer a local dish to highlight our New Orleans Flair twice a month to keep our guest coming back.

I was disappointed to see that the level of housekeeping was far below our standard level of service. I would like to offer you a very sincere and personal apology. I will get personally involved to make sure this is corrected and does not happen again.

With my assurance of improved housekeeping service I certainly hope the next time you make plans to come to New Orleans that you choose the Staybridge Suites New Orleans. I look forward to welcoming you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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752 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
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English first
houston
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 6, 2013

We stayed at the Staybridge Suites NOLA during the May 17th weekend for 2 nights and we were really impressed by the cleanliness, the friendliness, the food, the suites and the hospitality of the employees. It's a short walk to the French Quarter, right across from Mother's restaurant and a block or two from Harrah's. The breakfast was plentiful and the pool was clean, I would definitely stay here again!

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HoustonNiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review, July 22, 2013
Dear HoustonNiki,

It has been about a month and a half now so it is time to come back with another girls trip. I apologize for my delay in responding to your comments. Your comments were shared among our leadership team and several associate departmental meetings last month. I certainly hope that our hotel is on your list again for a family getaway or relaxing girls trip soon. We are working to make the things you enjoyed about the Staybridge New Orleans just a little better. I look forward to welcoming you back soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 5, 2013

Last minute weekend trip to N.O for two. Hotel was busy at checking but two front desk staff members were still extra friendly. Think front desk guys name was Jeff who even pulled out a map to suggest some great local eats (like Lucy's for burgers). Close to and Casino so a little walk to Burbon Street (about 4 blocks) but do easy walk. Was upgraded to a suite at check-in and room came with bed, sofa, full fridge extra clean. Bed was extra comfortable only issue was came down to breakfast an hour before close and they were already out of lots of things like grits and hashbrowns and need an extra waffle maker because the line was extra long for waffles. Breakfast area was nice and clean but need to cook more if that much time left for breakfast ending also pool area small. Great price, friendly service, clean rooms so now has moved to one of my top hotel choices in New Orleans.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jnkd642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
4 hotel reviews
4 of 5 bubbles Reviewed June 5, 2013

I have stayed at this hotel twice in the last 2 months. The rooms are very clean and spacious. The beds are comfortable and it was very quite. It's close enough to the Quarter and the museums are only a few blocks away. The complimentary breakfast was good and well stocked. The front desk was courteous and the breakfast staff was very helpful.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveltip50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette
2 reviews
5 of 5 bubbles Reviewed June 4, 2013

Myself in the kids road to NOLA for a night and since I have the room reserved for a future event I decided we would spend the night to see how it was. Room was great size. Clean. Only issue I had was sleeper sofa didn't have the mattress on it . When I told the staff about the mattress they were very apologetic and took care of it. The staff was excellent Brittany and Monique were their names great ladies. I will be back in July. No need to pay high end prices for the same service and free breakfast!!!

Room Tip: Corner suites nice.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

The rooms here are actually pretty large and the location is perfect. You don't want to spend too much time in your room, anyway, but these rooms are nice enough. The only issue we had was with temperature control.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NoraFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochford, Essex, UK
Level Contributor
49 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed May 26, 2013

Whilst this is aimed at the extended stay market i was only in town for 3 nights. As long as you know what the service offering of the brand is this is a good hotel for even a short stay. Free breakfast and in room kitchen along with free laundry all big plus points. Within walking distance of Riverfront, French Quarter, Casino, Street cars and many places to eat. Only minor quibbles were there was only 1 lift working - not great when you are on 16th floor and most TV channels are analouge not digital or HD.

  • Stayed May 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank UK_Yankee_fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites New Orleans

Property: Staybridge Suites New Orleans
Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130-3209
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Romantic Hotel in New Orleans
#65 Business Hotel in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Number of rooms: 182
Official Description (provided by the hotel):
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites

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