This was a great hotel for location but as far as anything else it was lacking. Upon check-in, the customer service was lacking. If you asked ANY of the front desk staff a question, they seemed put out. I was bothered by this since they were one of the host hotels.
The rooms are VERY small and dingy. They need an update. The beds are horrible. I would have much rather slept on the couch, oh wait, I did!
If this hotel was updated and had more customer service, I would consider staying here; otherwise, I would spend another $20 a night and go down the road.
- Official Description (provided by the hotel):
- Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more less
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- Also Known As:
- Staybridge Suites New Orleans Hotel New Orleans
- New Orleans Staybridge Suites