We stayed here on 06/05/07.I was totally shocked to see how plush this hotel was. We had been to Harrah's Casino years ago, but not spent the night. I just couldn't imagine how nice this would be. Framed prints in bedroom and bathroom. The one in the bathroom was numbered. Bathrobes and even an umbrella provided for guests. Furnished beautifully and view from window was lovely. Staff and front desk were very friendly and professional.

The casino was huge, but not paying out too much. We ate lunch at Fuddruckers in casino. I've rarely been waited on by anyone who could have cared less than this employee. The restaurant in hotel looked very nice, but seemed a little pricey. If we go back to this area, I would definitely want to stay at this hotel.

We stayed at Harrah's Hotel in New Orleans (across from the Casino on Poydras) for 4 nights and had an excellent time. All the staff went above and beyond to make sure we felt welcome. All the services were excellent. The hotel is only one large block away from Canal, one farther block south to the river front street car that takes you into the Quarter. We had a deluxe 2 double bed room, the beds were soooo comfortable - they had some sort of feather bed mattress covers on them and down pillows. The bathroom toilet was separate from the sink/tub/shower. Nice shower and separate tub. Everything was clean, clean, clean! Great security - you have to swipe your hotel card to get the elevator to your floor. There's a safe in the room.

Only a few things I thought they could improve on: 1) they don't sell transit passes (the Hilton and others do); 2) if you have THEM call a cab, they don't run the meters. We had better experiences getting our own cabs. (I swear the cabbie that took us to the airport was high); 3) there's sooo many people to help and they ALL want a tip everytime they open a door for you! We tipped more frequently than usual because we felt pressured; 4) their restaurant, Riche, is okay. Great for dessert but not living up to expectations on dinner. I would still HIGHLY recommend staying here - I've been to New Orleans 5 times and this was the best experience I've had to date.