We checked in around 1PM on 3/3/14 and out room was not ready. We gave the front desk our cell phone number to call when the room was ready and checked our bags. We got the call the room was ready around 3:30 PM and came back to the front desk. I had reserved a premium room but we were told non were available considering the room was comped I didn't complain much but I was disappointed that they didn't honor my reservation. The room, #906, itself was decent. It had a love seat and a chair with a coffee table. A desk and chair set, a flat screen TV, a room safe and refrigerator. The closet had several hangers, a robe as well as a ironing board and iron. The bathroom was a decent size with a seperate shower, a deep tub, a coffee maker and a wall mounted hair dryer. The view was of the parking garage which was another disppointment. we had a problem with our sink making odd sounds even if not used for hours, we would hear loud dripping sounds coming from the drain, gurgling noises and at times it backed up water into the sink from somewhere other than our room which was not the least bit pleasant. I called to get this fixed and it never did get repaired.
I found every employee we spoke to were very pleasant and everyone would welcome you back and ask you how you were. They seemed to go out of their way to be pleasant.
The hotel is about a half mile from Bourbon Street and the streetcar system is right across the street from the casino on Canal Street.The casino is a block away from the hotel and you can enter at street level or through an underground hallway. There is a Ruth Chris Steakhouse on the first floor of the hotel and several dining options in the casino part of the property.
I'm undecided about whether we would return. I like getting the type of room we reserve as well as some type of view from out window. What would bring me back is the friendly staff but with a couple of changes the stay could have been much better.
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- Also Known As:
- Harrah`s New Orleans Hotel New Orleans
- Harrahs Hotel New Orleans
- Harrahs New Orleans Hotel
- Harrahs New Orleans Casino New Orleans