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“Almost great in NOLA” 4 of 5 stars
Review of Harrah's Hotel New Orleans

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Harrah's Hotel New Orleans
4.0 of 5 Hotel   |   228 Poydras Street, New Orleans, LA 70130 (Central Business District)   |  
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Ranked #9 of 161 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
South Florida
Level Contributor
120 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Almost great in NOLA”
4 of 5 stars Reviewed February 28, 2012

I stayed for a conference at this hotel. It is within walking distance to the French Quarter and right near the Riverfront. It is connected to the Casino, of course, and the Casino is nice.

The lobby is not huge, but the staff is friendly. I had reserved a king room. I was told on checking in that they did not have any more king rooms. I was told I had no choice but to take 2 queens as there were no upgrades available. At least they gave me a higher floor facing the river.

The room was nice. The TV, fridge and safe are well hidden in a closet like area facing the bed. Next to it is the actual cost. The room stayed cool and you could hear very little noise. Housekeeping did a good job. The bed was very comfortable. The only downside is there is no desk at all. Bathroom was large with a stand up shower and a nice tub as well.

Plenty of places to eat. Either walk to the French Quarter, of course, or there is plenty right there either in the Casino or near the casino. Mother's is just a block away, too.

  • Stayed February 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank FTLAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,999 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (760)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed February 27, 2012

We were lucky enough to be able to book the hotel for the 3days weekend during recent Mardi Gras....what a crazy time in Nola!

Very nice, clean, good location for visitors to New Orleans, walking distance to the French Quarter, the famous, crazy Bourbon Street & minutes away from the pier, and the famous Cafe Du Monde. If you are not a gambler, but a shopper like me, the mall, and Saks Fifth Avenue is right across the street! Location wise, can't not beat!

Friendly & courteous staffs, greet you everytime you pass by, any question you might have, they are there to answer to the best of their knowledge. Rooms are roomy, clean, no bad smell, even house keeping staffs are nice & friendly. We were upgraded to the suite due to our "high roller" friends that were with us! The suite was awesome! Very spacious...beautifully decorated, all the essentials you need for your stay. Bed is comfortable, sheets are very clean & nice, smell great. Bathroom is huge, shower is huge & strong water pressure. Remind me of all the nice hotels that I've been in Vegas. If you play a to a certain limit, the casino sure will fix you up good w the hotel...Lots more benefits... I used the free business center, free internet, free printing....

Ruth Chris restaurant is nothing to ride home about since we are from Houston w. lots of good steak houses. But if you want a nice meal, try the Besh Steakhouse in the Harrah casino, all the dishes were delish...deserts are wonderful, price is a little pricey, but where else is not in this city? The Bambu restaurant serves great Asian dishes, to my standard since I'm Asian & have tried all great Asian dishes in Houston, still, this place is very good. They even have real shark fins soup, which is a bit expensive, but of course, when they serve you the real thing, it's $60/bow serving 4person.

Do not wast your money on the buffet in the casino! So bad! Omg...no word to describe...Please do not eat here!

Overall, great hotel to stay during your visit to New Orleans, if you are registered or play with the casino, you are for sure will be getting lots of their perks (upgrade rooms, free parking...) Had a great time here :-)

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 27, 2012

Staff was terrible to deal with. There are much better hotels in the area with a nicer staff than Harrah's that are more affordable! Hands down the WORST hotel I have ever stayed at in New Orleans. Do your homework and you can find much better.

Room Tip: It doesn't matter what room you ask for. You get what they give you whether you like it or not...
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  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Christopher P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
67 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed February 26, 2012

Beautiful room and lovely staff! Can't wait to go back!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank artyis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yadkinville
Level Contributor
111 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 26, 2012

I've stayed here several times and have never been disappointed. The staff is super friendly and helpful. The rooms are spacious and very nice. The location is great. It's a easy walk downtown and to the French Quarter. The streetcar line is also close by.

  • Stayed February 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank yadkinvalleycouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed February 23, 2012

Off of Fulton Street, I was very impressed with the Harrah's Hotel. The staff was very courteous and friendly ... they greeted you each and every time you walked through the lobby, inquiring about your stay and asking if there was anything they could do for you. I was pleasantly surprised with a Praline on my pillow the first night. It was the first time I had one, and wow ... I was hooked. The room was very clean and the hotel is in walking distance of all the great spots you need to see in New Orleans.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lisadd_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
115 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed February 22, 2012

I recently stayed at this property in January 2012, when I booked two rooms since I had visitors in from out of town. I used to live in New Orleans and now live about an hour away and spend frequent weekends in town so I have experienced numerous area hotels. I have to say this is probably my favorite in New Orleans. Of course, its connected to the Casino, which is a nice plus and provides plenty of entertainment. However, this is not some cheesy casino hotel, this is a stand alone, classy property. Also, on many occasions I have eaten at Ruths Chris Steakhouse which is located in the hotel as well. Ruths is always a fine choice. This hotel is located adjacent to Fulton Street which is an area that continues to be developed with restaurants and bars, a very nice little area in my opinion.

The rooms are a good size, clean, and leave very little to complain about, I was very satisfied. The bathrooms were great, a stand alone shower, seperate from a comfortable jetted tub. I found the service to be excellent as well.

The hotel is located a short walk from the French Quarter and all attractions in the area. You can also walk a short distance to catch a streetcar to numerous other attractions/areas of town. If the price is within your range, I would easily stay here.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jeffv216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harrah's Hotel New Orleans

Property: Harrah's Hotel New Orleans
Address: 228 Poydras Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in New Orleans
#3 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harrah's Hotel New Orleans 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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