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“Comfortable stay in Crescent City.”

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Loews New Orleans Hotel
Ranked #12 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
miami
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Comfortable stay in Crescent City.”
Reviewed August 21, 2005

My wife and I stayed at this hotel from August 7th through the 11th of 2005. The hotel is well located, specially if attending a convention (Morial center is about 5 blocks away, easily walked) but equally convenient to the french quarter and streetcar lines to the garden district. The hotel is pretty drab from the exterior, but doesn't disappoint once you step inside. It has a very nice lobby with beautiful stained glass panels, and the adjacent Swizzle Stick bar is comfortable, cozy and hip. Our room had a nice view, the decoration was ok, but nothing extraordinary. The room was generally well-equipped with 2 phone lines and 2 phones (one cordless), coffee maker, hair dryer, high speed DSL (at no addtional cost) and a big desk and reading chair. The mattress, pillows and linens were great, along with the toiletries. The hotel has a small but relaxing indoor pool and a well-equipped gym. The concierge was very helpful in providing tourist info, maps and the sort. Overall service was above average. Considering the rate I paid (around $130 per night with taxes included) I don't think we could've done better. The only thing that wasn't satisfactory was the cost of valet service which at $28 per day seems excessive. Definitely recommended.

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6 Thank juanlb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
A TripAdvisor Member
Reviewed July 24, 2005

The hotel's accomodations were very good. The beds were very comfortable and the room was nicely decorated. However, for the level of hotel that it is, the service left much to be desired. The bartender was rude and neither the manager nor the concierge responded with anything above an apology. We had reservations three weeks in advance but our room category was unavailable at check-in. They upgraded us, but failed to communicate this with us and we had to call down to find out that we had been upgraded. We did not receive our Loews First welcome amenity. While my accommodations were nice, I feel what sets hotels of this class apart is service. So if service is what you crave, try the Ritz or the Sheraton instead.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
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5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 24, 2005

The Loews of New Orleans certainly misrepresented itself to me. I booked two rooms at the top rate. I made sure to join the Loews First club in advance of this costly stay. I anticipated earning points towards another stay within their chain,or with one of their business partners. However, here I am several months later, ready to collect and I am told- no deal! They did not credit either of our rooms and all the expensive food we ate, due to the fact that we booked our stay through the convention tourist agency! What a rip off!! None of this information was offered to me when I set up the membership! No other chain has such a policy!
As for the hotel-the location is good but the hotel it is average in every way.
There is no shortage of hotels to choose from in The Big Easy. As always - New Orleans as a city does not disappoint!

  • Stayed March 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loews New Orleans Hotel

Property: Loews New Orleans Hotel
Address: 300 Poydras St, New Orleans, LA 70130-3216
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#4 Luxury Hotel in New Orleans
#5 Business Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
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Also Known As:
Loews New Orleans
New Orleans Loews

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