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“Hospitable and Very Comfortable.” 5 of 5 stars
Review of Loews New Orleans Hotel

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Loews New Orleans Hotel
Ranked #19 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
brandon, ms
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Hospitable and Very Comfortable.”
5 of 5 stars Reviewed December 30, 2012

We arrived at Loew's without reservations, and the front desk put us in a room with a view of the Quarter and the river. The rooms are very large and spacious, beds very comfortable with cotton bedding, and incredible water pressure in the shower. The front desk is so helpful and friendly. You need go no further than downstairs to an excellent bar (Swizzle Stick) or to dine at Cafe Adelaide, a Brennan restaurant that is as wonderful as all their others in New Orleans. All in all, self-contained perfection!

Room Tip: We had two rooms. One faced Poydras on the 17th floor, and the other faced the Warehouse District o...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mstraveler54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,844 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • Dutch first
  • English first
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  • Italian first
  • Portuguese first
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English first
Level Contributor
89 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

This is the fifth Hotel I have stayed in since 2009 and probably best, though the Sheraton and Intercontinental were quite nice as well. I booked through Expedia, good rate, was given a 15th floor room with phenomenal views, King Bed, very large. Ordered room service twice and was quick and good. The first time tray was there forever and had to tell Front Desk. Young man at desk said we check every hour-bad answer as it has been there since the night before and it was 4pm the next day. Granted it was served Christmas night, but expect better. Besides that, good service, good gym, great location, very nice hotel.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Brooklyntraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 26, 2012

The hotel possesses a fantastic location. Close to Canal, but away from the noise! Rooms were quite large. The room had very little furniture, so there would have been ample room to add a crib or rollaway. Check-in was very easy, but only efficient. No one mentioned help carrying our bags or help locating a restaurant for the night. The bellmen and other hotel staff were often busy and distracted talking to themselves.
The shower was fabulous! In fact this would be a strong factor to return to this particular hotel! It had the most powerful water pressure that I have had in a hotel! Each of us mentioned the awesome shower to each other. It seems as if all of us were equally impressed by it!
There are no soda machines in the hotel nor is there a market shelf in the hotel. As the amenities list that ice delivered is complimentary, be prepared to keep trying. The machine was broken on our floor, the floor above us, and the floor below. I finally called and requested for some to be delivered. The front desk kept telling me which floors to try. I felt this was a poor tactic that the staff used to get out of customer service. After calling three times reporting back which floors we tried, a simple bucket of ice was delivered.
Bottom line: Great Location, attractive lobby, large rooms and large bathrooms, and the best showers! Hotel staff needs to be prompted to improve customer service is the only complaint.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank tnmainsail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
206 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 19, 2012

Hard Beds, Tremendous Location, They tried to charge twice as much when I called to extend my reservation and then they suddenly found a better rate, then an even better rate. They have a tremendous location, deecnt bar and decent food. The menu for dinner is very limited and high priced. But then again, location, location, location...

Room Tip: They tried to charge twice as much when I called to extend my reservation and then they suddenly fou...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Maggie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
376 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed December 19, 2012

I've thought about this for several days....Based on my experience ths hotel caters to business travellers more than tourists. It wasn't a bad choice, but there was nothing to make me say "I'm happy I chose this hotel".

Location - really good, right across from the casino, we walked everywhere. We're not gamblers so we did not go into the casino.
Check in - efficient. The lobby is really nice. Concierge - mixed, started a 11:00 one day when we had questions; provided limited info and almost curt responses. When we asked about taking a bus one day he looked at us like we were crazy. Front desk could not (or would not) answer even a simple question.
Room - spacious king room, view of the river, furniture just OK, no rack for our suitcase which had to rest on the floor or the desk. Clean. Towels OK. Good shower. Quiet.
Breakfast in restaurant - terrible service one day and barely average on another day. Price was OK for hotel breakfast (not as high as I've seen elsewhere).

  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank travelfun001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed December 18, 2012

Quite a nice hotel with very good service. The only "complaint" and I use that word lightly was housekeeping was a bit shy. Like many hotels they dont like to change sheets. In this range of hotel I'd like to have my clean sheets. One day they didnt replenish toilet paper but this is really all I had to complain about so not like it was awful. Perhaps a slight oversight one day.

Check in was great. Polite doorman, polite young man behind the check in desk. Gave us a wonderful room. Lobby is very nice. Common ways very nice. Our room appeared recently renovated. Not brand spanking but with the last year I'd say. Shower door was not installed properly and leaked. I see this in every hotel. No seal hinge side, no seal on the other. That will leak everytime and mold in the tile corners. I dont know why hotels do not watch their contractors closer as like I said I see this everywhere I go.

Anyway I have no real complaints. Its a nice hotel and all the staff I encountered were nice presentable people. All in all it was one of the better stays I have had and I would return to repeat it. Gave me confidence in the name. The location is good for conventions. It is also a very short walk to the quarter. I like to stay off the quarter as you can get away from the noise yet the walk is just a few blocks. Harrahs is accross the street. Mothers is at the end of the block. Weekdays this area can get quiet despite being clustered with many hotels. Aquarium, quarter, convention center all within a few blocks.

If I have anything special to say it would be that I did not encounter a single staff member who was not courteous and well put together.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lashing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 17, 2012

I was here on a conference and was placed on the 20th floor with a view overlooking the Mississippi river. One thing I noticed about this hotel is that they have the most amazing housekeeping. My bed was made perfectly everyday and the bathroom was always fresh. The front desk staffs were more than helpful as well. It is right across the street from the casino and a 10 minutes walk to Canal Street and 15 minutes walk to Bourbon street, which makes it a quiet hotel and will give you the best opportunity to rest after a long day in New Orleans. Too bad we had to pay USD 12.95 for a room internet connection and they charge USD 6 for bottled water.

Room Tip: Pick the highest level possible
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Arachma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loews New Orleans Hotel

Property: Loews New Orleans Hotel
Address: 300 Poydras St, New Orleans, LA 70130-3216
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in New Orleans
#4 Spa Hotel in New Orleans
#5 Business Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
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Also Known As:
Loews New Orleans
New Orleans Loews

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