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“Loews New Orleans--okay for New Orleans-better than most” 4 of 5 stars
Review of Loews New Orleans Hotel

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Loews New Orleans Hotel
Ranked #16 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Columbus, Ohio
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Loews New Orleans--okay for New Orleans-better than most”
4 of 5 stars Reviewed November 6, 2012

I stayed here last week for one night and it was an okay stay. The hotel is across the street from the backside of Harrah's casino, and it's not a far walk (for most) to many attractions. Downsides: my toilet gurgled from time to time all night by itself and I could not get my room to cool down cooler than 72, even with the shades drawn.

It's very quiet in this hotel and I ate breakfast at the restaurant. Someone adds way too much salt to the breakfast hashbrowns back in the kitchen.

This was my third trip to New Orleans, and I'd stay here again in a heartbeat.

Room Tip: Get away from the elevators and go on a high floor for a view.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank jaynsummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry R, Manager at Loews New Orleans Hotel, responded to this review, November 16, 2012
We are very happy that you enjoyed your experience with us. Your feedback on our breakfast service will be shared with our leadership team. We appreciate the feedback and hope to welcome you back to the Loews New Orleans again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,921 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (369)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Las Vegas, Nevada
Level Contributor
900 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 457 helpful votes
5 of 5 stars Reviewed October 28, 2012

This is not a five star hotel, but it was very nice. We had a very spacious room. Close enough to walk to most attractions. On site restaraunt seemed a little pricey for breakfast. Front desk staff at check in were very helpful and friendly. At other times during our stay they really seemed distant and short when questions were asked. Housekeeping were very quick to respond to our needs of extra pillows and towels.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Mike O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 26, 2012

The Loews in New Orleans was very modern with nice furnishing. The rooms were excellent, provided a living area with a full couch, desk, etc. Perfect for a business trip. Was able to work out in the room without any problems for space. The bed was very comfortable and the bathroom had a shower and tub, great amentities! It is directly across the street from the casino and within reasonable walking street to Bourban street, etc.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ivett S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 24, 2012

I was here for a convention, for 3 nights. My room was spacious and updated, although the decor was rather bland. Ask for a river view - gorgeous, particularly from a high floor. What really stood out for me was the service at this hotel. Without exception, the people were unfailingly friendly and helpful, from the concierge to the bartender, desk clerk, restaurant host, etc. The hotel has a more personal, intimate feel than 1 of the larger chain hotels, which i found very appealing.

As for hotel amenities: restaurant and bar were quite nice and food was pretty good; exercise room was fine; spa was nice enough (i had a good massage).

Overall no complaints whatsoever and i would stay here again next time i'm in town for a meeting.

Room Tip: Higher floor, river view
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MomWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
memphis
Level Contributor
100 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed October 20, 2012

Came to New Orleans with my husband for a convention. To be fair, I am very selective about hotels. We got a decent non convention rate of about $215 a night plus parking plus taxes, plus $16.00 wifi fee. Our first room was their standard, "deluxe king". It was small, with a bath and shower together. I was not a happy camper, so went down to reception, and asked what I would have to pay to upgrade. For $35 more, I got a "luxury" king room. It was considerably larger with a separate enclosed shower. Otherwise, about the same. The best thing about the room, was a great view of the Mississippi River from our 20th floor window.
The furnishing are very generic. The carpet seems new, but there are signs of hard use on the upholstery. Nice flat screen TV, and decent amenities in the bath. Good shower with plenty of hot water.
Our interactions with the staff have been quite lovely, everyone tries to be friendly and helpful. Had lunch in the hotel's dining room. It sounded much better on the menu, than the actual results, which were not very well executed.
In all, I feel Loews New Orleans is a decent hotel, but, except for the staff, nothing exceptional.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank stray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roswell, ga
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 19, 2012

Lovely and spacious room. Plenty of room in the bath as well. Friendly people. One negative: $35 to park your car per day. We did not eat in the restaurant but were told it is owned by the same people as Commander's Palace. The functions provided breakfasts which were fine. Also, munchies at the cocktail party were good.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Julie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 17, 2012

The Loews hotel has a sophisticated, elegant look that impresses you when you walk inside. We received rave reviews from our conference attendees both during and after the 90+ person event. We had to do some manipulation to creatively fit everyone comfortably in the Louisiana ballroom with our exhibition boards. It seemed to work though and everyone was pleased. I'm not the biggest fan of conference food, but their Big Easy lunch was amazing, best to go with the regional specialties. Overall, the banquet and conference staff were extraordinarily hospitable and helpful when we most needed it.

Southern AV, their AV contractor, unfortunately could use some customer service tips. We had to encourage the gentleman to replace the dimly lit projector and he insisted that nothing was wrong with the lavaliere that all the attendees were complaining about. We mentioned that we didn't want to pay for faulty equipment and he still tried to charge us for it.

While not inside the French Quarter, the Loews was a short walk away. The concierge had great restaurant recommendations and steered us towards the best bike rental. Check out American Bicycle Rental on Burgundy, very reasonable, great cruisers for the bumpy streets of New Orleans.

We would not hesitate to bring another group back here. The hotel boasts great views of the river. Attendees always seem to enjoy visiting New Orleans. It's hard to get a bad meal in a city bursting with energy and creativity.

Room Tip: The Grand King suite had a great view and amazing bathroom with shower, jacuzzi tub and flat-screen...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loews New Orleans Hotel

Property: Loews New Orleans Hotel
Address: 300 Poydras St, New Orleans, LA 70130-3216
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in New Orleans
#4 Spa Hotel in New Orleans
#5 Business Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 
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Also Known As:
Loews New Orleans
New Orleans Loews

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