Spent a long weekend i n early Feb 2011. First the positives: Upscale decor and rooms, people side of the service was excellent. For example, I wanted to know if a local bar had wireless. The desk clerk coudn't reach them on the phone so he ran over to check personally, then called me back (more later on why he even needed to check on wireless somewhere else). Our hot water was sporadic. The hotel engineer showed up within minutes and changed out the hot water mixing valve. We were given a $40 voucher for the restaurant that night. Fitness center above average, but as is typical, poorly maintained equipment. No mirrors on the walls, a big miss for anyone slightly knowledgable about gym design. Nice roof top pool + hot tub. Now for the negative - INTERNET ACCESS STINKS!! First of all they charged me $12 or so for access. This is like biling for the electricity used during the stay, and marking it up 3000%. Then, it barely functions. I gave up on the wireless part and used the ethernet cable in the room, no difference in speed. I even ran a speed test on-line, came in at less than 10% of an average ISP connection. I couldn't bear the 1minute or so between web clicks so I gave up. Called the front desk, they said they were aware of speed issues and took the charge off my bill. The clerk volunteered their business center computer. I did use it to print out my boarding pass, same slow speed, took over 15 min to print it, and only allowed access to airline websites. This place needs a serious upgrade in internet service and to get with the times - stop charging for it.
- Official Description (provided by the hotel):
- A historic setting, contemporary style, and a unbeatable location near New Orleans' French Quarter and in the heart of the trendy food mecca of the Warehouse District: all of this and more elevates Renaissance New Orleans Arts Warehouse District Hotel to an unforgettable New Orleans, Louisiana hotel experience. Our building is a former warehouse, dating from the early 20th century; we've preserved a sense of old-world elegance in our surroundings, while simultaneously infusing a thoroughly contemporary sense of convenience and art. Our Navigators are delighted to help you discover the best possible cuisine during your stay in New Orleans, Louisiana. ... more less
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- Also Known As:
- Renaissance New Orleans
- New Orleans Renaissance