Having stayed the previous night at the Homewood Suites in Houston the New Orleans hotel seemed old fashioned. The rooms feel dated and poorly laid out- long thin front room. Although we had asked for a non smoking room we could still smell the smoke. Bed is comfortable and the bathrooms are big.
We were told our floor had been made a Non Smoking floor a couple of months before but you could immediately smell the stale smoke as you opened the door. Asking for a change of room we were given another room on a different floor with exactly the same issue.
They did try to help by putting in an ionizer for the evening which helped.
The initial girl on checkin seemed more interested in her personal phone call than working with customers. Not a great start but apart from her all the other staff were friendly.
Breakfast was poor and very basic. We looked at it but ate out instead.
As with other reviews the parking seems odd but it is close to the hotel. Seems a shame not to include in the cost of the hotel but maybe alot of people come by air.
It is a 15 minute walk to the French Qtr and it you are looking for romantic do not stay here. It is a good, clean base which would make a good value for a family but as a couple there are definitely better hotels.
- Official Description (provided by the hotel):
- We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more less
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- Also Known As:
- Homewood Suites New Orleans Hotel New Orleans
- Homewood New Orleans
- New Orleans Homewood Suites