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Homewood Suites by Hilton New Orleans
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Reviews (1,618)
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703
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All reviewstwo bedroom suitefrench quarterindoor poolevening receptionfull kitchenbreakfast and dinnercomplimentary breakfastsuper domeliving areawalking distancebusiness districtrooms are largefew blocksbourbon streethotel is in a great locationvalet parkingwwii museum
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1,009 - 1,014 of 1,618 reviews
Reviewed May 25, 2014

Walking distance to French Quarter without the noise. Bed was extremely comfortable. Didn't eat breakfast, but overheard it was quite good. From check-in to check-out service was friendly and efficient.

  • Stayed: May 2014, traveled as a couple
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Thank jcatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded June 11, 2014

Dear jcatty,

Thank you for providing a review of your hotel stay. We are so happy to hear about the great service and comfortable stay that you experienced. We hope that if your travels bring you back to New Orleans that you will choose our hotel for your stay once again.

Kind regards, Jennifer Jones

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014

My family and I enjoyed our stay at the Homewood Suites. The 1 br suite with queen beds was the perfect size for my family of 4. The location was also perfect. Far enough from the French Quarter to avoid the late night noise but close enough to walk to experience the French Quarter. Homewood Suites was also within easy walking distance to the Aquarium. The complimentary full breakfast and light dinner was a bonus for a family of four. I also can't say enough about the Kylie the concierge! She made reservations for our tours, followed up with the tour company when they appeared a bit late, made sure we had coupons for the Aquarium, provided directions to certain places and the list goes on. I would definitely recommend the Homewood Suites to anyone traveling to New Orleans with a family.

I rated the room a 4 instead of a 5 because the sofa bed was a little worn. Not a huge deal for us at all. The room was very clean.

Room Tip: The room was very quiet. Our room was located by the elevator. We never heard a thing for the halls or nearby rooms.
  • Stayed: May 2014, traveled with family
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Thank The_Andersons_Cleve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded June 11, 2014

Dear The Anderson,

Thank you for your feedback regarding your recent stay. We are very happy to hear that you enjoyed your stay and that Kylie made it special. We are excited about our upcoming renovations this summer will address the defective sofa that you encountered in your room. Please do choose our hotel in the future should your travels return you to New Orleans.

Kind regards, Jennifer Jones

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Reviewed May 19, 2014

The first room we received had an unbearable smell. Second room was ok, but had a faint strange odor. The sofa had a spot where the vinyl covering was worn off. Overall an average room in a good location. Walking distance to French Quarter and several restaurants.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Amber W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded June 11, 2014

Dear Amber W,

Thank you for sharing your feedback regarding your experience with our hotel. I apologize for the issue you encountered upon arrival and I'm glad were able to rectify the issue for you immediately. I have shared your feedback with our housekeeping team to address. We hope that you will give us another opportunity to host your stay in the future.

Kind regards, Jennifer Jones

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Reviewed May 18, 2014

We picked this hotel due to it's location, price and the suite accommodations (including a nice kitchen). The staff was friendly and helped point out various sites and attractions that were useful during our stay. It is a short walk with the French Quarter and the Warehouse District. There is also a nice grocery store nearby that was very convenient.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded June 11, 2014

Dear David P,

Thank you for choosing the Homewood Suites for your visit to New Orleans. We appreciate your feedback and are very happy that you enjoyed your stay with us. We hope to see you again soon.

Kind regards, Jennifer Jones

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2014

This hotel was perfectly situated in the Business District. I loved that everything was within walking distance and although it was downtown, it was very quiet. The staff was courteous and helpful but especially our concierge Kylie. She was so funny, sweet, and very good at finding us good deals. Thanks to her we managed to save a bundle of money on restaurants, food, tours, and even our car rental (we returned our car and got our money back). Definitely loved coming to her with any questions about places to go and things to do. Our room was very comfortable and loved that it felt like a home away from home. Definitely looking forward to our next vacation there because we will definitely be staying at Homewood again. Loved it so much I would not want to stay anywhere else in New Orleans.

  • Stayed: May 2014, traveled as a couple
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Thank MrsDerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded June 11, 2014

Dear Mrs. Derr,

Thank you for sharing your great story about our you stay at our hotel. We appreciate our team and I'm glad you had a great experience. We hope you will return soon. Thank you for choosing the Homewood Suites New Orleans.

Kind regards, Jennifer Jones

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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