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Homewood Suites by Hilton New Orleans
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Reviews (1,619)
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705
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All reviewstwo bedroom suitefrench quarterindoor poolevening receptionfull kitchenbreakfast and dinnercomplimentary breakfastsuper domeliving areawalking distancebusiness districtrooms are largefew blocksbourbon streethotel is in a great locationvalet parkingwwii museum
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1,049 - 1,054 of 1,620 reviews
Reviewed April 10, 2014

Just returned from a fun four day family week-end in New Orleans. After reading some of the reviews I was a bit nervous that we were staying at the Homewood Suites. Believe me there was nothing to worry about! The front desk staff was great and check-in was a breeze. Our suite was clean and very comfortable and it was great having a fridge to keep soda, water and wine!!! The location was ideal with Bourbon Street, the French Market and the Super Dome within short walking distance. The concierge, Kylie, was extremely helpful with good suggestions for activities for the kids and arranged for transportation back to the airport on our last day. We were very happy with our choice of the Homewood and would definitely stay here again if we ever get back to NOLA.

  • Stayed: April 2014, traveled with family
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1  Thank gerry6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded April 23, 2014

Dear Gerry6,

Thanks so much for taking the time to offer a review of our Homewood Suites New Orleans. I'm so glad you enjoyed your stay. We really do our best to help all of our guests have a great stay and I'm glad you would choose us again. Our pending renovations beginning this July will make your next stay that much more when you return to New Orleans.

Hope to see you soon!

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Reviewed April 9, 2014

as a temporary apartment this facility will fullfill your needs. it has a full kitchen if you prefer dining in or they provide room service and a small in house store for drinks, snacks, even ice cream, also they sell minor over the counter pharmecitical need ( apirin & condoms) a slight pun intended but a true statement. the overall room was quite comfortable

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded April 23, 2014

Dear Keith T,

Thank you choosing our hotel, The Homewood Suites by Hilton New Orleans for your visit. We appreciate your feedback and look forward to hosting your stay again in the future.

Sincerely, Jennifer Jones

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Reviewed April 9, 2014

we enjoyed having a separate sleeping area in the living room convenient when sharing a room . both bedroom and living area were spacious. Breakfast was poor and evening meal was more like dog food ...In general the property was clean however i saw a lot of unpleasant residue under the sofa bed mattress.
what i enjoyed the most was the good location only 10mn walked to canal street and bourbon street.
Staff friendly and helpfull .

  • Stayed: April 2014, traveled with family
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Thank franny0153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded April 22, 2014

Dear Franny0153,

Thank you for staying with us earlier this month. I'm sorry to hear that the meals we provided were less than appealing to you and your family. We offer a full hot breakfast which varies daily to include hot and cold cereals, fresh seasonal fruit, with a meat and starch and we try to meet special dietary requests if possible once we are aware. Additionally, the evening reception is a light meal with beer and wine service Monday - Thursday evenings. The selections vary daily and monthly. I hope that you will give us another opportunity to serve you and your family in the future. Thank you for providing your candid feedback. I'm glad that you enjoyed our proximity to area attractions and the spaciousness of the guest suite.

Sincerely, Jennifer Jones

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Reviewed April 7, 2014

The staff all very welcoming . The suite is convenient if you want to make light meals or enjoy refreshments. The sofas are in bad shape but the maids covered the leather up. They will be remodelling. The managers reception with cocktails during the week is a plus. Breakfast is also included. It is less than 10 min walk to the French Quarter. You can walk along the River for added scenery. We never did use the pool to busy with other activities. This hotel is close to the streetcar connection and away from the noise!

Room Tip: Great value for the longer stay
  • Stayed: April 2014, traveled as a couple
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1  Thank explorer067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer_H_Jones901, Director of Sales at Homewood Suites by Hilton New Orleans, responded to this reviewResponded April 22, 2014

Dear Explore 67,

Thanks so much for taking the time to offer a review of our hotel, the Homewood Suites New Orleans during your visit to the city! I'm delighted you enjoyed everything. We are very excited about our upcoming renovations this summer which of course will include new sofas! In the coming weeks we will offering some great incentives to travel to see our renovations in progress as there is virtually no noise associated with our pending renovations in the guest rooms! Thanks for staying with us.

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Reviewed April 6, 2014

Stayed here recently during Mardi Gras and found it clean, comfortable and decent value for money. Room was spacious and clean. We had a few minor problems but they were attended to promptly and didn't cause any real problems. Front desk staff were polite and helpful. Buffet breakfast was OK, I couldn't say it was any better than OK but as it was included in the price I couldn't complain. All in all I'd be happy to recommend this place to others or stay here again

Room Tip: Our room was at the end of a corridor so very quite
  • Stayed: March 2014, traveled with friends
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Thank Graeme W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael B, General Manager at Homewood Suites by Hilton New Orleans, responded to this reviewResponded April 7, 2014

Dear Graeme,

Thank you for choosing us as your home away from home during Mardi Gras and for taking the time to post a review of my hotel. Your extra tip regarding rooms at the end of the corridor is also a great tip for upcoming travelers!


Until we see you again....Rachael

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