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The Saint Hotel, Autograph Collection
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Reviews (1,343)
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1,075 - 1,080 of 1,343 reviews
Reviewed August 17, 2013

Just spent 3 nights here and overall was good hotel. Upon arrival the front desk was very helpful & polite so was a great start. Out King room was nice, but a bit cramped and not very comfy for 2. As a designer I could appreciate the uniqueness of the overall theme and design of the hotel, however I think they went for for fashion over function. The bathroom was very tiny, and the vanity was really tiny especially if there is 2 of you sharing! Sheets & mattress were so so but certainly not luxury. We went down to the cocktail lounge our first evening and enjoyed some live music which was fantastic. Loved the ambiance, however the server was very rude and was extremely slow to offer us any service. So much so that we went up to the bartender to order next round of drinks and something to eat. When the server finally stopped by our table and saw that we had ordered from the bartender she was annoyed and gave a snarky comment. Needless to say, no tip for her! Bar food was very small portions and lacked of flavor, we had expected better. Next day we hit the town which was very easy to walk to from this location. Another good thing about location is that you are very close to the French Quarter and downtown, however far enough away that you will not be disturbed by the noise of the Big Easy. Overall, we might stay again, but would definitely need a bigger room. For being part of the Ritz / Marriott group would have expected better food:(

Room Tip: Ask to be away from street, get an interior location room that is not overlooking the main street. Ask to be away from ice machine & elevator.
  • Stayed: August 2013, traveled as a couple
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Thank POSHPADZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this reviewResponded August 20, 2013

Thank you for telling us about your experience at The Saint Hotel! Thank you for your comments about our location, front desk staff and great live music. I appreciate you bringing to my attention the food an dcocktail waitress situation. I will be discussing your comments with my staff. I hope you come and stay with us again!

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Reviewed August 17, 2013 via mobile

My new favorite hotel in New Orleans. Well located and priced right. Hotel is clean and sexy as my wife says. We stayed last night are were very pleased. Everything feels as it is new and updated. Hotel is located on Canal street just a few blocks away from bourbon street.

  • Stayed: August 2013
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1  Thank BigGuyLovesFood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this reviewResponded August 19, 2013

We appreciate you taking the time to tell us about your stay at The Saint Hotel! Thank you for all your comments abour location, cleanliness and overall Sexy hotel! We are delighted to be your new favorite spot. We hope you and your wife come back and visit us again soon!

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Reviewed August 15, 2013 via mobile

I loved this place and the vibe. Rooms were very large and clean and airy. I thought location wasnt bad, could walk everywhere. My complaints: breakfast not great and expensive. There is a doorman that does not open doors. He just looks at you like your crazy. The rest of staff was great and very helpful. We would stay again.

  • Stayed: August 2013
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1  Thank DN93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this reviewResponded August 16, 2013

Thank you for taking the time to tell us about your stay at The Saint Hotel! We appreciate all your comments about our fun vibe, decor, staff and rooms! Please come back and visit us again soon!

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Reviewed August 13, 2013

Three women on a Girl's Weekend Getaway and liked that we could walk to the French Quarter and Cemetery No1. Have to get adjusted to the blue lighted hallways, but that only added to the quirkiness. Shower head turns different colors and big fun and funky chairs in the lobby. The drinks in the bar were good and they have happy hour which can help save money for Bourbon Street. We had the Lust with an edible flower and it was most excellent. They also have live music on weekends. Staff was friendly and helpful and the Trolley picks up across the street to take you to other areas of NO. We paid $2 to go to the Garden District. Beds good, room big with lots of area space, chair, desk with a chair and nice toiletries. Gave 4 stars because breakfast nor coffee was worth staying at the hotel for. Grab a cup from your Keurig and walk a few blocks for something good to eat. I would love to go back and stay longer.

  • Stayed: June 2013, traveled with friends
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3  Thank lafflops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this reviewResponded August 14, 2013

Thank you for taking the time to tell us about your fun Girl's getaway weekend! It sounds like you all had a blast- we appreciate you sharing your experience at The Saint! Thank you for all your comments about our location, decor and bar. Thank you for letting me know abou the breakfast- I will speak to my staff in regards to this issue. Come back and visit us again soon!!

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Reviewed August 13, 2013

As an all-too-frequent traveler and a Marriott-regular, I was really looking for a different experience in New Orleans and The Saint, from Marriott's new Autograph Collection seemed to fit the bill.

It is a cross between a chain and a boutique hotel. I am not sure how to describe the decor. It is somewhat 30's style-artsy and the low purple lighting in the hallways leading to the rooms take a bit of adjusting to. The staff is exceptionally friendly and helpful, with directions and, later when we found we had left some articles in our room, they found them and forwarded them to our home!

The location was perfect for us. An easy walk of a couple of blocks to the French Quarter, but quiet at night for those of us who are no longer into partying until dawn! The rooms themselves are a bit Spartan and we would have appreciated some kind of sitting chair. But, the bed was very comfortable, they were clean and I appreciated the Keurig coffee maker. We had no issues with noise or housecleaning that some other reviewers seem to have encountered.

Our room included a breakfast credit which was nice. The restaurant staff tended to get a bit hard-pressed in the morning depending on how many people showed. But the breakfast selections were nice, including some flavors of New Orleans!

Cost was fairly reasonable for the style of hotel and the location. Addition of parking fees pushed it up quite a bit, but that is the nature of downtown hotels in The Big City.

Overall a fun experience and one I would not hesitate to recommend to others!

  • Stayed: July 2013, traveled as a couple
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2  Thank Diplokeith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this reviewResponded August 14, 2013

We appreciate you taking the time to tell us about your stay at The Saint! We are so delighted your enjoyed your stay at our fun boutique property! Thank you for your comments about our location, decor, breakfast and helpful staff. We strive to provide our Marriott customers something different with the Autograph Collection and happy that you gave us a chance! We hope you come back and stay with us again soon!

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