Checked in by a friendly guy...who forgot to give us our welcome pkg and gave us worst room in hotel, backing up to svc elevator. Like sleeping on subway tracks. No amenities, not even a shower cap. When called for second bar of soap, tipped staff, only to have maid take it back before I could use it. Had to ask twice before room was changed. The room would get really warm and humid. Then a/c would roar loud enough to wake you up. The room would be freezing in 5 minutes and the a/c would shut off. Many of my colleagues had the same complaint. And so on all night long. But the elevators are state of the art!
Plus was walking distance to French Quarter and both Canal St and St Charles streetcars.
- Official Description (provided by the hotel):
- Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more less
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- Also Known As:
- Hyatt Regency New Orelans Hotel New Orleans