We stayed here for the New Orleans Rock n Roll Marathon. It is a perfect location if you plan on doing this race. The positives- Great location, completely renovated, nicely appointed rooms, cleanliness. The negatives- Check in was a disappointing experience. Although we arrived after 3:00p our room was not ready. The clerk seemed indifferent to the situation and just told us it should be ready in about an hour and just have a seat in the lobby. We turned around and saw the nearly total capacity crowd of guests who appeared to be in the same boat as us. We chose not to wait and decided to go sightseeing. No call came in after an hour so I called and they said our room was ready. We did, however, get a text message at 3:40am saying our room was ready.
As others have stated the lobby/escalator issue was slightly confusing but after a couple trips we figured this out.
- Official Description (provided by the hotel):
- Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more less
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- Also Known As:
- Hyatt Regency New Orelans Hotel New Orleans