Stayed here for 7 night for a family holiday. Staff was generally friendly however the service was just stupid at times. There were 4 of us in the room and it was in our reservation, however we had to ask for towels every single day. Every day when they cleaned the room they only left 3 towels. I know it's a small thing but very annoying for an hotel in this level. And this occurred EVERY day for 7 days.... we also had to keep asking them for cups for the coffee maker - the cleaning staff did not think to refill that while they were cleaning. You actually had to ask for a coffee maker since they don't have them in every room. Location was OK, I was under the impression it was closer to the french quarter, but it was more than 20 min walk with kids and there were no buses going in that direction.
- Official Description (provided by the hotel):
- Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more less
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- Also Known As:
- Hyatt Regency New Orelans Hotel New Orleans