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“Quality Hotel” 5 of 5 stars
Review of Hyatt Regency New Orleans

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Hyatt Regency New Orleans
Ranked #59 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
Houston
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Quality Hotel”
5 of 5 stars Reviewed December 30, 2012 via mobile

Just got finished with a 3 night stay and we had a great time. Close enough to the action and very nice. The recent renovation is very beautiful. Beds are comfortable and showers are hot. Lots of restaurant choices and great amenities. Air on rooms is very noisy though. Overall a good hotel.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jbaezner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyNola, Public Relations Manager at Hyatt Regency New Orleans, responded to this review, March 13, 2013
Dear jbaezner,

Thank you very much for taking the time to review your experience with us! We are thrilled to hear that you enjoyed your stay and we would love to have you back on your next visit to New Orleans!

Sincerely,
Whitley D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,748 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (620)
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Lafayette, LA
Level Contributor
557 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 377 helpful votes
3 of 5 stars Reviewed December 22, 2012 via mobile

We stay here when we are going to an event at the Superdome. Location is good for that venue. Everything else here is negative.

This hotel is too big for the hotel staff to handle day to day operations. Last year we were here for the New Orleans Bowl and they were disorganized. They had just reopened and we gave them the benefit of the doubt. We are back. They are experiencing the exact same issues a year later. They can't handle large crowds or events.

Our room is nice, but very small. We have a view of the Superdome and at 7:30 AM the loud noise started coming from champions Square. Don't plan on sleeping in at this hotel. We thought we'd sleep until 9:00 and take our time going over to the game. Thanks to the noise we were up at 7:00-7:30.

The Internet is very high priced when you consider the price of the hotel. At a premium priced hotel free Internet would be nice. I paid for the premium package so I could stream radio from home. The Internet simply reads BUFFERING.

The parking here is just stupid. If they can't handle the parking they should just tell you not to bring a car. You pay for valet and they park your car on the sidewalk totally unsecured, and you pay "an arm and a leg." You also have a parking lot next door for $28/day but you have no in and out privileges. You park your car and can't move it. That's just stupid.

I think that our next visit to the Superdome will include a stay at another hotel in this area. We have given this hotel multiple chances over one year to get their act together. It's time for us to take our business elsewhere.

  • Stayed December 2012
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank bandman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
1 review
5 of 5 stars Reviewed December 20, 2012

Our annual Boys NFL weekend out. We stayed here only one night but the overall service was excellent. The staff was most helpful with tips on where the locals eat well and have fun. The Saints players actually stay here the night before home games and we had a couple of encounters with them in the corridors and on the elevator which added to the experience. The night before and game day atmosphere was very exciting. The ten minute walk to the superdome was more of a parade. Top it off with a Saints blowout of the Bucs and it was a perfect weekend.

Room Tip: Higher rooms have less noise in general, but the rooms seemed to be very acoustically insulated.
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chooselife_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainbow City, Alabama
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 20, 2012

The Hyatt Regency New Orleans certainly lives up to the Hyatt reputation for luxury, amenities, and service. The hotel is adjacent to the Superdome in the Central Business District and is about 20 minutes from the airport. The staff was courteous and very helpful in answering questions about the city. The room was modern, the bed was wonderful, the large flat-screen television was appreciated, and I had plenty of space for clothing and belongings. Although the hotel is within walking distance of the French Quarter, those not accustomed to physical activity may prefer taking a cab. It features a full-service convention center that was a superb venue for the conference I attended. Although I dined out each evening, the in-house breakfast and lunch buffet for the conference attendees was very pleasing and always included plenty of options for those seeking to eat healthy. The fitness center is located at the top of the building on the 32nd floor and boasts a panoramic view of the city. The in-house Starbucks was very convenient and the 24-hour market shop offers a variety of fresh and pre-packaged food items; it is also a great place to pick-up high-quality gifts and souvenirs. Be sure to order from Pizza Cosegna during your stay. Located in the Hyatt, they deliver organic pizzas made with handmade dough to your door for about $11! The Hyatt Regency is a great choice when staying in New Orleans and it will be my hotel of choice whenever I'm in the area.

Room Tip: Ask for a room facing the Superdome. The colored lighting is beautiful at night.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ToJaGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattRegencyNola, Public Relations Manager at Hyatt Regency New Orleans, responded to this review, March 13, 2013
Dear Aleqeuo,

Thank you so much for taking the time to give us feedback, we are very pleased to hear that you enjoyed your experience at the Hyatt Regency New Orleans and Pizza Consegna! We truly look forward to serving you again in the future!

Sincerely,
Whitley D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 19, 2012

Stayed here during the high school football championship weekend. This hotel is the unofficial headquarters for that event and every other major event occurring in the Superdome. Rooms, beds, pillows were comfortable, clean and easy to access. The hotel is within walking distance or a short cab ride to the Quarters but far enough to be comfortably away from the noise/smell of the Quarters at night.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank kleger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans LA
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 18, 2012

Overall hotel is great for business or convention visitors. Also any events at new orleans area or superdome. However located fairly far for normal walking distance from desired new orleans attractions..French Quarter, Harrahs, Uptown, and family entertainment.

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank MightyMouse90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed December 15, 2012

My stay at the Hyatt Regency New Orleans was for one night prior to boarding a cruise ship. I found the hotel to have all of the conveniences that I need for an enjoyable stay including a convenient location, great fitness center, friendly staff, and comfortable room. I used the kiosk in the lobby to check in and check out which limited my contact with the hotel staff, but, found those staff members that I encountered by telephone or in the elevators and lobby to be friendly and helpful. The fitness center has the best view of any that I have ever visitied and gave the nostalgic feeeling of the days when it was likely a revolving restaurant. One drawback of this Hyatt's physical set up would be the late evening music that can be heard in the rooms facing the atrium, as mine did. This would definately be a problem if getting sleep was a priority on weekdays. Otherwise the room was furnished with a great comfortable bed, lots of pillows, and functional furniture.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jjb415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency New Orleans

Property: Hyatt Regency New Orleans
Address: 601 Loyola Ave, New Orleans, LA 70113-3100
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in New Orleans
#21 Luxury Hotel in New Orleans
#44 Business Hotel in New Orleans
#48 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency New Orleans 4*
Number of rooms: 1193
Official Description (provided by the hotel):
Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more   less 
Reservation Options:
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Also Known As:
Hyatt Regency New Orelans Hotel New Orleans

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