We stay here when we are going to an event at the Superdome. Location is good for that venue. Everything else here is negative.
This hotel is too big for the hotel staff to handle day to day operations. Last year we were here for the New Orleans Bowl and they were disorganized. They had just reopened and we gave them the benefit of the doubt. We are back. They are experiencing the exact same issues a year later. They can't handle large crowds or events.
Our room is nice, but very small. We have a view of the Superdome and at 7:30 AM the loud noise started coming from champions Square. Don't plan on sleeping in at this hotel. We thought we'd sleep until 9:00 and take our time going over to the game. Thanks to the noise we were up at 7:00-7:30.
The Internet is very high priced when you consider the price of the hotel. At a premium priced hotel free Internet would be nice. I paid for the premium package so I could stream radio from home. The Internet simply reads BUFFERING.
The parking here is just stupid. If they can't handle the parking they should just tell you not to bring a car. You pay for valet and they park your car on the sidewalk totally unsecured, and you pay "an arm and a leg." You also have a parking lot next door for $28/day but you have no in and out privileges. You park your car and can't move it. That's just stupid.
I think that our next visit to the Superdome will include a stay at another hotel in this area. We have given this hotel multiple chances over one year to get their act together. It's time for us to take our business elsewhere.
- Official Description (provided by the hotel):
- Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency New Orelans Hotel New Orleans