As an IHG Gold Elite member, I am used to nice upgrades at member hotels and truly appreciate it. Well it appears that the room I was originally given on the executive floor disappeared when I arrived, and was given a room in the historic wing. The room I was given looked over another window and had no ambient light. I appreciated the fact that I was still given access to the executive lounge for breakfast in the other wing. The breakfast was a bit unusual, it had eggs on one day and breakfast meat the next but never the two together.
Another issue with the room was that the thermostat controlling room temperature did not work. The room remained at 66 degrees no matter what I did. Also the room had a chair an ottoman that were stuck in the corner of the room and totally unusable.
During my stay, the front desk staff as well as the staff in the breakfast lounge were awesome. Extremely friendly and helpful.
While sounding negative, I give this Crowne Plaza 4 out of 5 stars. I am sure you could do much worse at many other hotels with this great location.
- Official Description (provided by the hotel):
- Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Odigeo, Priceline, Hotwire and Travelocity so you can book your Crowne Plaza Hotel Astor-New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Astor Crowne Plaza
- Crowne Plaza New Orleans