Just returned from New Orleans. I stayed at the Renaissance Pere Marquette on Common St, a block in from Canal which borders the French Quarter.
The location was excellent; near to the Quarter but far enough away from the craziness of Bourbon St. I didn't have a car so the access to the three street car lines on Canal St. was perfect. The center of the French Quarter was about a fifteen minute walk.
I had a room with a King bed on the 15th floor. Oddly, the bed was a Murphy bed. It was comfortable but a little low to the floor. The room itself was large enough, clean and enirely workable for a 4 night stay.
The bathroom was medium-sized but clean. Again, no complaints.
The fitness center was small but I had no problem finding a treadmill on the three visits that I made. The set up was basic. No locker room, a single shower in the bathroom. I would dress in my room and take the elevator down and then return to the room for a shower. Again, serviceable but not more than that.
The lobby features a bar, and a Starbucks. Otherwise, pretty spartan.
The 'needs improvement' section:
The front desk was manned by a single person which meant that any transaction usually meant waiting in line. I thought this was a little strange for a hotel with 19 floors and about 200 rooms. The staff was courteous if not out-going.
The L-shaped lobby seemed generally pretty dead. Many places to sit but it was not a particularly inviting place. The Starbucks had two slow computers and free WiFi. In-room Internet service was available for $13 a day. It puzzles me that I can have free WiFi access on the subway but not in the room of a 4 star hotel. Kind of like the 'bag fees' that airlines have invented.
The furnishings in the room were sub-standard. The bureau was two drawers under the small TV. The round table (two basic chairs) had a top that was peeling exposing the plywood underneath. There was no good reading light by the bed.
I did not use the pay per view as somewhat current movies could be rented for $18.
My last experience at the Pere Marquette was, unfortunately, the worst experience. I had a later flight so I checked my bag at the front desk before the noon checkout. When I returned to get my bag, it took 20 minutes for the bellman and the staff member to get my bag. I had a plane to catch, had allowed extra time but still did not need this kind of needless delay.The problem, I think, is that the hotel is generally under-staffed.
To be fair, the Pere Marquette provided a comfortable, clean room that served its purpose as a place to stay in NOLA. I slept well and the water pressure in the shower was good. But the hotel didn't offer much more than this. I booked my room on Priceline and was paying well less than half of the rate being charged at the front desk. I would rate the hotel as adequate because other than providing the basic room and the location, the Pere Marquette seemed to have forgotten that a 4 star hotel should offer more than a basic experience. I think that even with Priceline rates, there are better places to stay.
- Official Description (provided by the hotel):
- Capture the incomparable spirit of New Orleans with a big, easy stay at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. Set in the heart of the legendary French Quarter, our boutique hotel in New Orleans, Louisiana provides a one-of-a-kind experience with floors and conference rooms named for jazz greats. Modern amenities seamlessly blend with the splendor of our mid-1920s building. Relax in style in well-appointed rooms boasting photography from local artists. A state-of-the-art conference center provides nearly 7,000 square feet of sophisticated New Orleans business and conference space to keep professionals on task and productive. We're also an ideal choice for a New Orleans wedding reception with onsite planners ready to assist! Break a sweat in the fitness center, or take it easy in our stylish lounge. Let us help you create lasting memories and extraordinary experiences during your stay at Renaissance New Orleans Pere Marquette French Quarter Area Hotel. ... more less
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- Also Known As:
- Renaissance New Orleans
- New Orleans Renaissance