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“Great customer service and location.”

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Holiday Inn Downtown Superdome
Ranked #79 of 167 Hotels in New Orleans
Reviewed August 20, 2014

All the staff were very helpful during our stay. Advised us on nightlife, tours etc based on their experience and we weren't disappointed. Close to Bourbon St and Canal St for nightlife, shopping and food.

  • Stayed: July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Stuart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded August 22, 2014

Thank you for the kind comments! We greatly appreciate you taking the time to review our property. Your feedback will be shared with the entire team as a testament to their hard work and dedication to guest satisfaction!

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475 - 481 of 1,267 reviews

Reviewed August 19, 2014

I traveled to New Orleans with two friends for Jazz fest at the end of April. I booked in January with a New Orleans Jazz Fest group code (they post these on their site!) and locked in a refundable (up to 48 hours before) rate. The rooms were clean, stylish (seem recently updated), and had plenty of space.
I loved the in room balcony where we could see city hall across the way and the beautiful pool area was on the same floor. We accidentally got locked outside one night on the pool area. The hotel security kinda scolded us when letting us back in- we called the front desk from a cell phone. The pool was closed he said, but we didn't realize this as we walked right through the gym area to outside to check out the view. When we went to get back in the doors had locked behind us-- Security is greatly appreciated but it would make more sense if a key-card that works to let you out on the roof deck also let you back in 5- 10 minutes later. Future reference, pit a shoe in the door if you go out toward the end of pool hours or make friends with the folks who have rooms leading out to the pool.
We stayed at a different hotel in the french quarter after the weekend and I missed the quieter streets of the Superdome area. At the Holiday Inn Superdome, I couldn't tell if there were other guests when in our room- so quite. And this was Jazz fest-- they were booked solid and there was some heavy partying going on.

Overall, fair price, great rooms, good location, and good service. This will be my first pick when I visit again.

  • Stayed: April 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Ali K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded August 22, 2014

We appreciate you still thinking of us after much time has passed, thank you for sharing your Jazz Fest experience! Our downtown location warrants a nice escape from the eventful French Quarter area, but is still close enough to the action to stay involved. We look forward to serving you again for the 2015 music festival season!

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Reviewed August 17, 2014 via mobile

We visited New Orleans firing our recent American road trip. We stayed in this hotel for 2 nights. The hotel itself was fine, relatively clean, spacious rooms, helpful staff however the noise all through the night was dreadful. The air conditioning unit, which was necessary in the mid August heat sounded like a fighter jet taking off! It was impossible to sleep through. The hotel also needs to invest in some better quality glazing as the noise from the streets below was so loud throughout the night despite us being on the 15th floor!

Stayed: August 2014, traveled with friends
Thank Mandypandy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded August 22, 2014

Thank you for highlighting our successes and enlightening us on where to focus our efforts! We certainly appreciate your time. Please visit us once more, I have no doubt we can exceed your expectations should you choose to give us a second chance!

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Reviewed August 16, 2014

Stayed here in Jul and Aug. Debra and staff was responsive towards my requirements. They helped to arrange for tours. Location of Hotel is pretty close to attractions (shops on canal street, superdome etc.). Nice Hotel to stay and enjoy

  • Stayed: August 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank satish_si
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded August 22, 2014

Thank you kindly for taking the time to review our hotel and recognize one of our team members! We take great pride in our perfect location and exceptional service. Please come back and see us soon!

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Reviewed August 11, 2014

We booked the Hotel for a Business Meeting on August 9th and had guests checking in on August 8th includin me and my wife. The Staff which included everyone from the front desk to Anphia, Lauren, Ralph, Debbie etc were Amazing! Everything we asked for was provided and then some. The rooms that the guests and myself stayed in were Awesome, including Keurig coffee makers and coffee! Kudos the The Holiday Inn Downtown Superdome Staff!

  • Stayed: August 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank PrimericaRVP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded August 14, 2014

Thank you for choosing the Holiday Inn Downtown Superdome for your event! We greatly appreciate you taking the time to share such a wonderful experience and recognize members of our team who went above and beyond to make it a success! We look forward to hosting your future meetings!

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Reviewed August 11, 2014

Stayed here in July 2014 for the Essence Festival. The hotel is within walking distance to many attractions (the Superdome/ Bourbon Street etc) The rooms were fairly clean (there was some dust). I would stay here again.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank 1Calitraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded August 14, 2014

Thank you for notifying us of the dust found in your room, we will certainly address the concern with our housekeeping team. We look forward to your return next year for Essence Festival. You'll find we truly take feedback to heart and utilize the information to improve the guest experience. We'd love the opportunity to earn a 5 star review!

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Reviewed August 10, 2014 via mobile

The hotel is a walking distance to the French Quarters! The tram passes just across the street which it a great advantage for easier transportation. The rooms are clean and staff is friendly. Parking is free for guests. Breakfast buffet is ok, but the menu is diverse and prices are really affordable.

Stayed: August 2014, traveled with friends
Thank Lucia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded August 14, 2014

Thank you for choosing the Holiday Inn Downtown Superdome for your stay! We greatly appreciate the recommendation. To clarify, parking is only included if booked in a package.Otherwise, it is $29 daily and guests receive unlimited access to our attached garage. We hope to serve you once more on your next trip to the Crescent City!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
Price Range: $92 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

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