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“BEST HURRICANES! SCOTT THE BARTENDER AND OTHER STAFF”

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Holiday Inn Downtown Superdome
Ranked #86 of 166 Hotels in New Orleans
Reviewed October 31, 2013

everybody was awesome! especially the bar tender scott. he was interesting, informative, fun and MADE THE BEST HURRICANES! they were better than the ones at pat o briens. they were syrupy .also scott the concierge, very informative.

  • Stayed: October 2013, traveled with friends
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2  Thank adzq1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 30, 2013

Everyone working here went above and beyond to make my stay enjoyable and stress-free.
The walk to the Superdome is just a few blocks and not far to Downtown New Orleans. The room was updated and very clean. Lorraine from housekeeping and Rochelle at the front desk gave excellent service. I would stay here again!

  • Stayed: October 2013, traveled solo
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Thank kerryL66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

We stayed for three nights when we flew to NOLA to see the Buffalo Bills play in the Superdome, this hotel is walking distance, and not too far from everything else. We arrived early on Saturday, however they did have a room available, we asked for a late check-out because we didn't have to be at the airport Tuesday and they were extremely accommodating. We decided to have the breakfast Sunday brunch first and it was very nice with great omelets and all you could want. Service was fantastic. They have a tailgate party before all of the home games and the place was packed, we had several delicious bloody Mary's before and after the game. Great hospitable people, while I was waiting at the bar for Dave to get back from the Casino, the manager directed me to St. Louis cemetery for a walking tour, so nice of him. I wish that their hours for food and drinks service were expanded, because it was all good. The rooms are dated, but comfortable, there were some small service issues, but it may have just been a communication issue. No big deal - the streetcars are close-by which is convenient.

Room Tip: Didn't matter where your rooms are, this hotel is close to a hospital, so you'll hear sirens...
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  • Stayed: October 2013, traveled as a couple
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Thank Delaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

Service at the desk was good. We did arrive very early in the morning and knew that we would not have a room ready for us. So they stored our luggage and we hit the streets. Room was ready when we arrived back at the hotel approx 3:30pm. Very comfortable room and clean. The following day, we left our room at 8:00am and only to arrive back to the room at 11:00pm at night. Our room was never touched. Had to call for clean towels. Our housekeeper missed our room completely. Call was made to the front desk and they immediately brought up the items we needed. Kudos to them. Restaurant/Food was good and service was great. Thanks to the Omelet gentlemen Great job. I would have rated the hotel excellent but I could not due to the housekeeping issue. The hotel is within walking distance to the Superdome and the French Quarter. I would not advise walking the neighborhood at night by yourself. There is a Pharmacy two blocks and across the street from the hotel, which is reasonable if you have forgotten items.

Room Tip: Hotel is convenient to the Superdome and walking distance to the French Quarter
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  • Stayed: October 2013, traveled with friends
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Thank Edwardine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this reviewResponded October 30, 2013

Thank you for the kind comments! I apologize there was a miscommunication with housekeeping and for the inconvenience this caused. However, I’m pleased to hear other staff members were able to step in and turn the situation around for you! Our entire team strives to provide exceptional service and recognition that our guests are experiencing it is so wonderful! We appreciate you taking the time to review our property and look forward to your return!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

After a horrible travel day coming from the east coast, we happened up on the Holiday Inn Superdome in downtown New Orleans. We wanted to be close to the French Quarter but NOT in it.... This location was prefect. Across the street you could board the trolly and off to just about anywhere you wanted to go in the "Quarter" or the French Market. Rooms where very nice and worth the money you paid. The restaurant was excellent, both for breakfast and dinner. What made the stay for us special was the staff.....As a whole, they were one of the most friendly I had ever experienced and made me feel right at home.

  • Stayed: October 2013, traveled as a couple
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Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

We were here for a Road Scholar program, stayed five nights. Everyone on staff extremely friendly and helpful. Exception was that the laundry facilities were out of order and no one seemed to be concerned about it, and some didn't even know about it. Our housekeeper missed several things, but unless you're used to having a maid at home, it doesn't really matter. All in all, a comfortable and nice hotel at a good price. The breakfast buffet is wonderful, lots of choices, both hot and cold.

  • Stayed: October 2013, traveled as a couple
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2  Thank pendletoncowgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

We stayed at this hotel in downtown New Orleans for less money than some of the other hotels further away from the city. The rooms were nice with Andy Warhol replicates, clean and lots of supplies for the guests. Trolley is convenient to this hotel and is easy to get down to the French Quarter. Hotel was better than some we had stayed at on our trip to Las Vegas. Staff was friendly and efficient, plenty of parking available. We cut our trip short due to the predicted flooding of streets, etc, but the hotel was a gem. Would definitely recommend staying here.

  • Stayed: September 2013, traveled as a couple
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Thank SatisfedwithService
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
Price Range: $111 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

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