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“just as it should be !” 4 of 5 bubbles
Review of Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
Ranked #71 of 161 Hotels in New Orleans
Manchester, United Kingdom
Level Contributor
408 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
“just as it should be !”
4 of 5 bubbles Reviewed September 25, 2013

Stayed as a platinum member... great checkin... really great. Upgraded to top floor end corridor room with 2 doubles. Comped a bogof on cocktails and brekky..ace. Room was great.. free wifi.. not the best but coped most of the time. Good aircon. I found the brekky okay... a few more choices would be appreciated but did the job. I stayed at the nearby intercontinental for my first 2 days just prior to my night here and it makes for a great choice..I, d come back to this holiday inn at a drop of a dime.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drdanielmacdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,163 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
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English first
Bellevue, Tx
1 review
5 of 5 bubbles Reviewed September 23, 2013

Wow...wow....wow!!!! Wonderful, informative, friendly staff. Very clean and comfortable rooms. I just can't say enough about this establishment. We will definitely be back. Thank you for all you do...we really enjoyed our stay.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cinny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

Front Desk: Check in was very quick and staff was very friendly.

Room: Room was fine and clean. Stayed on the 9th floor. Room had a small balcony. Sliding door was hard to open and close though. Bathroom is small and could use some updating. The drain plug in the shower kept closing and the water would fill up in the shower. NOTE: The A/C worked great in the room. However, the A/C unit is on the wall right next to the beed and the air blows directly on you. Being that it was in the 90s outside, we didn't dare turn the A/C off at night. I ended up with a sinus cold due to the air blowing directly on me each night :(

Housekeeping: Service was ok but could be better. On 2 different days, I had to call the front desk and ask for more towels because housekeeping didn't leave any. And I didn't have the "Do not disturb sign" on the door.

Concierge: There was a lady working at the Concierge Desk when we checked in. I cannot remmeber her name. I think it was Kathy but not sure. She was very pleasant and helpful with restaurant suggestions and directions. However, she and the others that work at the Concierge work on commission and try to get you to book tours. We did inquire about the different tours available and the lady provided us with brochures. Every time we would pass by her desk, she hounded us about booking a tour. We felt like we had to "dodge" her when going through the lobby because she kept bugging us about it. This was a little annoying.

Restaurant: We ate breakfast at the hotel restaurant and the food was fine.

TIPS: If you aren't renting a car, you can purchase a "Jazzy Pass" at the Walgreens which is just a block or two away from the hotel. The Jazzy Pass works for the trolley or busline.They sell 1 day, 3 day, and 30 day passes. You can only purchase a 12 hour pass on the trolley or bus and you must have correct change. There is a bus stop and trolley stop right in front of the Walgreens just down from the Holiday Inn. It will take you down Canal Street which drops off at Bourbon Street.

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Jason1071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review, September 17, 2013
Thank you for staying with us! We greatly appreciate all feedback from our guests and discussed your comments in our daily meeting. Housekeeping, Maintenance, and Concierge are aware of your concerns, giving them the opportunity to make a difference for future stays. I do apologize you had any issues; however, I’m happy to hear you ultimately enjoyed the trip and service. Best wishes for a speedy recovery, we look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sale
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 14, 2013 via mobile

It was labour day in USA, and we checked out at the Louisiana Welcome Centre availability of accommodation in New Orleans, thankfully they phoned through and made provisional booking for us. The hotel was much better than the usual we have encountered on our road trips to America, spotlessly clean, bedrooms very stylish,bathrooms with double sinks, small walk on balcony, and very friendly staff, did make a note of names but lost the with all paperwork, so Alex and team thank you for all your help. Themed Dining Area, where we had really good breakfast ever day. Really convenient for French Quarter, Canal Street, Bourbon Street, and the waterfront, and a must in New Orleans a ride on the River Boat again exceptional, we recently stayed in New York at the Waldorf Astoria, and would say that this hotel was in a modern way nearly as good though not as pricey. Car parking was free and completely secure. Wish there was a facility to rate this hotel 5 plus.

Stayed September 2013, traveled as a couple
Helpful?
Thank Gedsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed September 10, 2013

One of the staff her name is Kela was very helpful, she made sure I had what I needed and was very pleasant. If everyone worked as hard as she does it would make my traveling much easier. I saw her more than once and each time she helped me and was very attentive to what I needed and made sure that my stay was a good one.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank poc2273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Walton Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

We have traveled to many hotels throughout the country and this one was by far the best hotel we've stayed at. Our room was very clean and the customer service was fantastic. We were greeted every time with a smile whenever we passed by the lobby. Location was very close to Canal Street and all the attractions and there is even a streetcar stop right across the street from the hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CA712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 4, 2013

It was a nice hotel for a 1st timer. Most places were within walking distance or easy to get to by public transportation. Our housekeeper Keila made sure we had everything we needed and the food was food was good. My only complaint was the $30/day parking charge and not being informed about other less expensive options.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank momdukes60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Downtown Superdome

Property: Holiday Inn Downtown Superdome
Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

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