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“Hotel & Staff very good”

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Holiday Inn Downtown Superdome
Ranked #75 of 166 Hotels in New Orleans
Reviewed March 18, 2013

Hotel was updated, ice decor, and Alex who welcomed our tour group was very personable and helpful. Gloria in Housekeeping on the 10 floor where my room was from 3-11-13 to 3-14-13 went above and beyond to make sure her guests were comfortable. My room was spotless, and any question I had Gloria was there, friendly and so helpful to a person new to New Orleans. You appreciate quality staff and a wonderful attitude when you have been on the road 9 days.
sheila59d@comcast.net

  • Stayed: March 2013, traveled with friends
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Thank sheila59d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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723 - 729 of 1,262 reviews

Reviewed March 15, 2013

We stayed at this hotel a few nights before going on a cruise. The staff were friendly and helpful. In fact they arranged for us, a shuttle to get to the cruise ship terminal without us asking. The rooms were clean. The location was good....you have to walk about one block to catch a bus or street car, but if you are a late night person, the streets are desolate after 10 pm.

  • Stayed: February 2013, traveled with friends
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2  Thank Ed Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

My tour group from MICHIGAN just spent 5 wonderful days at this hotel. We were greeted by ALEX and loved his personality. The cleaning staff on the 10th floor were especially helpful , kind and very interested in our comfort. Two ladies, GLORIA and KILA , were great to my customers and should be praised.
Thank you MARY S

Room Tip: stay away from pool side
  • Stayed: March 2013, traveled with friends
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1  Thank letsgotravel-mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

We don't usually stay at Holiday Inns, but got a great special rate, including parking and was right across from the Medical Center. Hotel just renovated and still completing some renovations, but without any intrusion to guests. Very clean and new. Only complaint was the beds 2 double. Just not comfortable. Not soft, firm enough, but bed and pillows not very comfy. Plenty of space, outlets and very easy to use elevators which you can take directly from parking garage. Everyone very nice, breakfast very good, reasonable- full menu or large buffet. Concierge very helpful. Able to walk to Bourbon street/ french quarter, but wear comfy shoes. Not a pretty area, near Superdome but felt safe enough to walk to restaurant at 11 pm a few blocks away. Would stay here again, if the price was right with parking again. Our parking was included too- a huge bonus . Workout room very small with a treadmill that needs updating. Pool looked ok. Thank you for a very nice stay.

  • Stayed: March 2013, traveled with family
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3  Thank IlovetheCaribbeannow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

The hotel was great the service was outstanding very friendly staff very comfortable stay...Nadia at the front desk was great a huge help for everything we needed. The rooms were very clean and quiet. And the hotel is perfect for tourists wanting to see attractions like bourbon street everything is in walking distance.

  • Stayed: March 2013
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2  Thank dbrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013 via mobile

Fabulous rooms. Friendly staff. Great location...short distance from Canal St and French Quarter. Perfect location to grab the trolley/streetcar down to Harrah's! My husband and 3 year old loved this hotel. Would love to stay again!
My only complaint is the hotel restaurant. Service was terrible! They werent busy yet tended to us as if the place was beyond full.

  • Stayed: March 2013
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1  Thank Leann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2013

Kudos to Holiday Inn at the Superdome. Clean and spacious rooms. Staff was very pleasant. Able to walk to most venues - although the weather was cold for NOLA during our business trip - they were very accommodating finding cab services to where ever we needed to go. Restaurant on site was good for breakfast (did not have dinner there). Room service was very good. Elevators a bit slow - but expect that with a crowd.

  • Stayed: March 2013, traveled on business
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1  Thank PilgrimBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
Price Range: $106 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

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