Hotel was updated, ice decor, and Alex who welcomed our tour group was very personable and helpful. Gloria in Housekeeping on the 10 floor where my room was from 3-11-13 to 3-14-13 went above and beyond to make sure her guests were comfortable. My room was spotless, and any question I had Gloria was there, friendly and so helpful to a person new to New Orleans. You appreciate quality staff and a wonderful attitude when you have been on the road 9 days.
- Official Description (provided by the hotel):
- Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more less
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- Also Known As:
- Holiday Inn Downtown Superdome Hotel New Orleans
- Downtown Superdome Holiday Inn
- Holiday Inn New Orleans
- New Orleans Holiday Inn
- Holiday Inn Superdome