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“Very nice hotel, but was loud” 4 of 5 stars
Review of Hilton Garden Inn New Orleans Convention Center

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Hilton Garden Inn New Orleans Convention Center
Ranked #64 of 161 Hotels in New Orleans
Certificate of Excellence
Bossier City, United States
1 review
“Very nice hotel, but was loud”
4 of 5 stars Reviewed July 21, 2014

Very good location, essentially across the street from the convention center. There is self-parking that was 10$ per night across from the hotel in a well lit garage. Breakfast probably is not worth the cost as my omelet was less than stellar. We had an issue with loud neighbors, when the hotel did not address it other guests of the hotel started addressing it... They continued to party with the door open to the hallway until about 3 am, maybe the hotel staff came and stopped them then. Still a nice hotel with a great staff.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeffery E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, Executive Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, May 9, 2016
Thank you for sharing your feedback with us. I am very sorry to hear about the noise disturbances you experienced. There is no excuse for letting this go on for so long. My sincerest apologies to you and your guests. We sincerely hope you will choose to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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978 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
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Santa Fe, New Mexico
1 review
4 of 5 stars Reviewed July 20, 2014

It was a very short two block walk to the convention center where I had meetings every day. Lobby was clean, cheerful, and open. Business center, bar, restaurant good. Pool not always circulating and could become stagnant - also small for size of hotel.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, Executive Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, May 9, 2016
Thank you for sharing your stay with us. I am so glad that you enjoyed your time here. We are looking forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, United States
1 review
4 of 5 stars Reviewed July 14, 2014

My company has a corporate rate with this hotel so it included valet parking (check your bill at check out though!) and breakfast. The breakfast is very good, service in the restaurant a little off, but overall great value. Room was clean, comfortable and staff very nice! I would stay again in the area whether for work or pleasure. Located in Warehouse district of NO and within walking distance to MANY great restaurants.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kimberley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, Executive Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, May 6, 2016
Thank you for sharing your stay with us! We appreciate your kind words and are looking forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erie, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 13, 2014

We stayed here 3 nights for my husband's business. My teen granddaughter and I were able to spend some tourist time in New Orleans.
Staff was very nice-valets, concierge, at front desk etc. Room was comfortable, beds and linens nice. Bathroom showed a little age but was clean.
Near the Convention Center, Outlet Mall--we walked everywhere. Used the On and Off Bus one afternoon--but we should have allowed more time since pickups were about a 30 minute wait in between stops. Loved the Cafe Dumond, Evening Jazz Cruise and Swamp Tour. Sunday Morning we walked to St. Louis Catholic Church for Mass--beautiful. Had delicious Banana Foster French Toast after at Stanley's (next to church).

Room Tip: I always ask for a quiet room which has worked for us in the past.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank taichichick2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, Executive Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, May 6, 2016
Thank you for sharing such great feedback with us! We appreciate your time and loyalty!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henderson, Tx, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 11, 2014

Stayed at this hotel during the 2014 Essence Music Festival. Very pleased with the location...two blocks from the Convention Center. VERY pleasant staff members!! My husband loved the sitting area located in an private atrium at the rear of the hotel...so peaceful.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sharon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, Executive Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, May 6, 2016
Thank you for sharing your stay with us. We are looking forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 9, 2014 via mobile

I stay there June 5-8, and enjoyed the stay & the staff, front desk, restaurant , valet & house keeping. I like to really express a special Thanks to the Overnight Front worker/ Owl Mrs. LaTecha Wakins-Gosoland, was most helpful & truly went out heard way For Us

Stayed June 2014, traveled on business
Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, Executive Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, May 6, 2016
Thank you for sharing your stay with us. I am so glad you enjoyed your time here and we hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA, United States
1 review
5 of 5 stars Reviewed July 3, 2014

Enjoyed my stay from the moment I entered the door until I departed. Staff help with directions, other information needed to complete my stay. This was a family affair where all our needs were met with above quality service.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John L. T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica D, Executive Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this review, May 6, 2016
We are so glad that you enjoyed your time here with your family. We hope we have the pleasure of serving you all again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn New Orleans Convention Center

Property: Hilton Garden Inn New Orleans Convention Center
Address: 1001 S Peters St, New Orleans, LA 70130-1725
Phone Number:
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District , Lower Garden District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in New Orleans
#56 Romantic Hotel in New Orleans
#59 Family Hotel in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton

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