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“super friendly staff” 4 of 5 bubbles
Review of Hilton Garden Inn New Orleans Convention Center

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Hilton Garden Inn New Orleans Convention Center
Ranked #76 of 162 Hotels in New Orleans
Certificate of Excellence
Tyler, Texas
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“super friendly staff”
4 of 5 bubbles Reviewed June 16, 2013

We enjoyed our stay in this modern, clean hotel in the warehouse district. It is close to the convention center, the WWII Museum and several good restaurants. We felt safe walking around there at night. The staff is super friendly and helpful.

Stayed June 2013, traveled with family
Helpful?
Thank Lynhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review, June 25, 2013
Thanks for taking the time to review us on Trip Advisor! We're happy to hear that you enjoyed the neighborhood and our staff's friendly attitude.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,154 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Baltimore, United States
1 review
4 of 5 bubbles Reviewed June 13, 2013

I was here for a work related conference at the convention center and this hotel was a short walk away. If the conference did not have breakfast I would be looking at $12.95/daily breakfast buffet at the hotel. I am sure there are other breakfast options within walking distance of the hotel. Convenient to Canal street and convention Center and Riverwalk Mall

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review, June 25, 2013
Thanks for reviewing us on TripAdvisor! We frequently host guests attending conferences and we're glad to hear that you enjoyed staying at our property while on business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton, Vermont
Level Contributor
214 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed June 11, 2013

Hotel is modern looking, clean, comfortable, and conveniently located to the convention center and walking distance to the French Quarter. Rooms are clean, large, and comfortable with a microwave and fridge provided. Free wifi as well. Breakfast is not included but you can purchase an A-La-Carte or a buffet style breakfast in the hotel restaurant. You can also easily walk to some local restaurants nearby. Staff are friendly and helpful and are always happy to serve you. Complimentary water bottles are available at the front desk. Good hotel.

Room Tip: Ask for a room facing the convention center. You will be able to see the convention center, the bri...
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  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SkydogVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review, June 25, 2013
Thanks for staying with us and taking the time to review us on TripAdvisor! We're happy that you enjoyed your stay and rated us so highly for our clean rooms, great service, and complimentary water bottles and wifi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 11, 2013

1. Some door handles are broken and you should try lifting up to open them. 2. according to our friends the adjustable bed should make noise when adjusting if it doesn't look to see if it is plugged in or call hotel staff. --not impressed

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tamera C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review, June 25, 2013
Thank you for taking the time to review us on TripAdvisor! I am so sorry to hear that the door handle didn't lift properly and that your requests were not fulfilled. Your review will certainly be addressed with the respective departments. Again, I do apologize and if you ever should stay in New Orleans again, we would very much like to make it up to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Creek, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 10, 2013

The Hilton Garden Inn New Orleans Convention Center was a nice to look at hotel, but the service was lacking! Asked for a few things at the front desk 3 or 4 times and still never got them! No breakfast unless you want to pay like $15 - geez! The location was nice due to location near the convention center, but a bit shady neighborhood. Beds were advertised to be adjustable, but it was hard to find a comfortable point - always seemed to be too hard or too soft. It was an OK stay, but would look for another hotel if I ever went back to the area. Needs free breakfast like hampton inns.

  • Stayed June 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank JulieATraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

If you're looking for a hotel close the the Conv. Center. This place is it! Very close. Also, on a quiet street so no traffic noise either. Staff is smiling. Started raining one day, but the umbrella at the front desk was for sale only @ $20, unlike most hotels that provide a complimentary umbrella. Wireless Internet was kind of slow. But not a problem. Other than that, really nice place to stay.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rupin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review, June 25, 2013
We're glad to hear that you enjoyed your stay and our smiling staff! Thanks for taking the time to review us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Terre Haute, Indiana
Level Contributor
1 review
5 of 5 bubbles Reviewed June 9, 2013

Everything we had ever heard about New Orleans was eclipsed by the hospitality and friendly atmosphere. The staff went out of their way to insure you had the best experience. Not just the front desk, the dining room, house keeping, but even the taxi drivers, everyone just made you feel like a king!!

Room Tip: With three elevators, there was only brief waiting times. rooms were spacious and very clean, There...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kmbase42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review, June 25, 2013
Wow- this review was such a pleasure to read! Thank you for taking the time to review your stay. We're glad that we made you feel like a king with our hospitality!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn New Orleans Convention Center

Property: Hilton Garden Inn New Orleans Convention Center
Address: 1001 S Peters St, New Orleans, LA 70130-1725
Phone Number:
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in New Orleans
#56 Romantic Hotel in New Orleans
#59 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton

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