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Reviewed August 20, 2012

This Hilton has everything a vacationing party would need, soft beds, clean rooms, complimentary beverages/snacks in the lobby...but at night, the walls/windows are paper thin. We had a great time here during the day, but after walking, gambling and more walking, all I wanted was some rest. This Hilton is right next to some sort of all night club/bar. I can see people hanging outside having a great time and could hear every word they said; and we were on the 3rd floor! We didn't get back until after midnight and were too tired to complain to the staff, who would have probably wanted to move us, which was out of the question at that hour. Luckily it was only an overnight stay, (4-5AUG). If you are coming to party, this is the spot for you! Also, it is about a mile walk to the main drag, so don't wear your high heels!!!

Room Tip: Try to get a room opposite the next door bar.
  • Stayed: August 2012, traveled with friends
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Thank Tosham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this reviewResponded August 24, 2012

Thanks for your thoughtful response. We are certainly glad you enjoyed your time in New Orleans. We apologize for the noise disruption and we wish we would have known of your problem incidence so we may have relocated you to our quietest rooms possible! Again, thank you for your response and for staying with us.

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Reviewed August 15, 2012

I chose this hotel to attend an AORN conference at the convention center. I was able to walk to the convention site, which was a real plus. Ultimately, I only switched to Omni Royal Crescent related to a difference in price point, but overall the atmosphere, the pool was very inviting. It does feel a little bit off the beaten path, but there is a beautiful park close by and restaurants down the street.

  • Stayed: March 2012, traveled on business
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Thank 35805Anna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this reviewResponded August 17, 2012

Thank you for taking the time to kindly review the Hilton Garden Inn New Orleans Convention Center. We are pleased to know that you enjoyed the atmosphere of our hotel.

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Reviewed August 14, 2012

Stayed at the Hilton Garden Inn while attending a conference. The hotel is about 1 mile from the French Quarter. It was away from the craziness of Bourbon Street, yet close enough to walk to the French Quarter. The rooms were very spacious and well appointed. The beds were very comfy. The hotel has a nice gym with lots of equipment. The hot tub and pool area was very nice, though the pool was a bit small. The staff was very friendly and attentive. I would definitely stay here again.

  • Stayed: August 2012, traveled on business
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1  Thank Jhswilson3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this reviewResponded August 17, 2012

We are very happy to know that everything from our friendly staff to our convenient location made your stay a great one. We truly appreciate your gracious review and thank you for staying with us!

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Reviewed August 7, 2012

My husband and I stayed here in March for the New Orleans Rock n Roll 1/2 marathon. We had never been to New Orleans before. This hotel is very clean and the staff was very helpful. It is very convienent to everything we needed.The only problem was there was also a cheerleading convention in town. I just wish that the people would show some respect for the other guest rather than letting their kids run up and down the halls and be as noisy as possible. We walked everywhere durring the day and took a cab back to the hotel each night. This was sugested to us by the bell man for our safety. If I am ever in New Orleans again I will definatly stay here again.

  • Stayed: March 2012, traveled as a couple
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Thank Latinacowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this reviewResponded August 17, 2012

Thank you so much for your kind words about our hotel! We are happy to see that you enjoyed your first trip to New Orleans and that staying in our hotel was a wonderful experience for you.

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Reviewed August 4, 2012

Great hotel, with great staff. Sure, it's not as trendy as the W or International House. I would rather stay here, if I have car to get around. All the staff I interacted with were cheerful. Irma in housekeeping was more than happy to give me a few extra coffee packages for the morning. Kate at the front desk was quick to comp us a lunch, when the restaurant didn't open right on time.

The rooms were clean and updated too, with everything you would expect from a Hilton.

Room Tip: If you want to swim, get a room on the same floor. We were on the floor as the pool, which was great.
  • Stayed: May 2012, traveled as a couple
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Thank Michael3745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate R, Executive Assistant at Hilton Garden Inn New Orleans Convention Center, responded to this reviewResponded August 7, 2012

We are so happy that you enjoyed your stay with us and glad to see that we provided you with excellent service. Thank you for your kind words!

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