I have mixed feelings about this hotel. I like Drury's midrange style, which puts it a step above a motel but still affordable. It's good for budget business travel. The desk was big and came with a power strip, which was very good to have. I also liked the fact that my room had a classic high ceiling and tall windows. The staff was generally quite pleasant and helpful. The room keys are wireless, which is easier and probably more reliable than inserted card keys. Location was reasonably close to both the French Quarter and the convention center, though neither is an easy walk in muggy weather. Another plus: Rouse's market, which is a lot like Whole Foods, is about a block away.
I wasn't so happy with the cleanliness of the room. Here's the main thing: One day, the cleaning person didn't finish the bathroom, and left dirty towels on the floor. It was as if they left in the middle of the job. It was a very irritating thing to come back to after a long day of work, when I wanted to take a shower. I called the front desk and the problem was fixed in less than an hour, but was very inconvenient.
Also, the desk had food stains, and there was a strong smell of hair oil in the room. The staff replaced the pillows and removed the armchair, which solved the problem, but it was another headache.
Overall, a hotel in good shape that's pretty well set up for business travelers, but just has to work on its cleaning.
- Official Description (provided by the hotel):
- Located in the historic Cumberland Phone Building just one block from the St. Charles trolley, the Drury Inn & Suites New Orleans offers convenient access to the Garden District and the French Quarter. Experience Cajun traditions and culture while enjoying Drury Hotels' free extras from our hot breakfast to the 5:30 Kickback(R) evening menu. ... more less
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- Also Known As:
- Drury Inn & Suites New Orleans Hotel New Orleans
- Drury Inn And Suites New Orleans
- New Orleans Drury Inn
- Drury New Orleans