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“A great, fantastic experience!” 5 of 5 bubbles
Review of Drury Inn & Suites New Orleans

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Drury Inn & Suites New Orleans
Ranked #5 of 162 Hotels in New Orleans
Certificate of Excellence
Birmingham, Alabama
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“A great, fantastic experience!”
5 of 5 bubbles Reviewed December 31, 2011

This is one of the best hotels I have ever stayed in! Check-in was a breeze and had no problems getting to our room. The lobby displayed a classic 1920s hotel style, as well as a grand staircase. The hotel's elevators are room key activated only, for safety reasons. We had a smoking corner room on the ninth floor and there was no trace of smoke anywhere in the room. There was clean white sheets on the bed and clean carpets. Also to our surprise, there was a door that led out to a balcony (we was one of the two rooms to have this.), which I enjoyed being a outdoors person. The bathroom was clean and spotless. The shower provided shampoo, conditioner, and body wash, although I brought my own. The 5:30 Kickback in the lobby was like dinner to us. There was hot dogs, chicken tenders, cocktails, and liquor (2 for every person and show your room key). The pool and hot tub were clean and pristine, although I didn't use it. The views from the rooftop were breathtaking. The fitness room had a bike and step machines and two treadmills (a somewhat small room, though). The general manager and his staff were great to us. I will recommend this Drury Hotel and will stay here again when I come back to NOLA.

Room Tip: The rooms of the ninth floor offer lee traffic noise and greater views
See more room tips
  • Stayed November 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brandon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,784 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (305)
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English first
Rutherford, New Jersey
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 26, 2011

It was my first time staying at a drury hotel and was impressed with what you get for your money. The breakfast was perfect for us since we were looking just for some cereal to kick start our morning before indulging in the great food new Orleans has to offer. The free wifi was excellent and fast. We reserved a deluxe room since I wanted to make sure I got at least one window. The ceilings are at least 14 feet, we had two windows, and the bed was comfy. The location was great being only a couple blocks from the french quarter, a block from the st. Charles trolley, and walking distance to the garden district. After seeing where some of the other hotels were located, we thing we picked the right one since many of the others were in the thick of it all and we were liking our silience the street traffic can be a little loud, ESP. For those not used to it. But it's nothing really to complain about too much. For the price, amenities and location we were very happy with our stay

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank springwilltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset, Kentucky
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 25, 2011

I stayed here December 12-14 during my first visit to NOLA. This hotel is immaculately clean and very nice for the rate. I stayed in room 616. A COMFORTABLE King-sized bed, high ceilings and nice furnishings, marble floor and wall tiles in the spacious bathroom, and a big flat screen TV - overall very nice!

The front desk and breakfast/dinner buffet employees were all very friendly and helpful. They stored my bags upon checkout for a few hours so I could go do more sightseeing until time for my outbound train to leave. The very friendly lady at the front desk retrieved my bags and offered to get me a taxi when I came back. (This was appreciated, but I already had one waiting out front that I'd taken back from the Quarter and the French Market after losing all track of time *easy to do!* and realizing I wasn't going to have time to walk back to the hotel and then get to the station if I didn't cab it, LOL!) The free breakfast was really good and not skimpy; biscuits and gravy, sausage and eggs, donuts, etc. The free evening cocktail hour includes 3 drinks along with a very good and tasty selection of the kinds of snacks you'd have while watching a ballgame: nachos, hot wings, chicken tenders, etc, along with baked potatoes and salad, so you really could have just this for dinner if you wanted. This was all also really good. Obviously both were a good way to save time and money.

The rooftop pool and hottub are heated and looked very clean and inviting, although I never did get around to using them. (Went up there one night to get a few pictures of the skyline - you take the elevator to 9, then take the one all the way down on the left on up to 10 to go outside.) I don't currently have a laptop, although they did offer free Wifi. They have two desktops and a printer in the lobby, and these were very handy for getting and printing google map directions for my little self-guided walking tour of the Quarter, as well as checking emails, etc.

The streetcars are both historic and very handy. (If you pay cash each time you ride you have to have correct change.) The best deal is to buy an all day or multi-day "Jazzy Pass" which is good for unlimited rides on all three streetcar lines (Canal, Riverfront, and St. Charles) as well as the local buses. You can do this with correct change onboard, or from a machine at the stop at Canal and Carondelet. The St. Charles streetcar stops directly beside the hotel on Carondelet (you can wait at the bus shelter across Carondelet). This one runs "inbound," and you can ride it about four blocks to Canal. At that point just get off and cross Canal, because this is where Carondelet turns into Bourbon St! I did just that and had no problems, and honestly I think walking the four or so blocks down Carondelet to get over to Bourbon would have been OK too even at night, although the streetcar is just neat, and handy if you want to save a little walking before you hit Bourbon. The streetcar coming back from Canal runs on its namesake St. Charles, and you just get off at Poydras and walk one block up that street back to the hotel.

For a good way to spend part of an afternoon, also be sure to ride the streetcar out to the Garden District. Google Map the Garden District Bookstore, I forget which street you get off at but you can easily figure it out, I did. The bookstore is an awesome place to visit lots of signed books by famous local and regional authors. (I got a signed hardback of "The Help" - yay me, lol!) It is only about a block from the streetcar stop, and in the midst of many beautiful homes, and is also close to Lafayette Cemetery which is fascinating to walk through.

I'm totally in love with New Orleans after one visit! Walking along the Riverwalk, through Jackson Square, and through the French Quarter early in the morning as the city is waking up is also something you don't want to miss. I also recommend the Steamboat Natchez, great food and a really good way to see the city from the perspective of the river, including the levee that broke after Katrina, the Lower Ninth Ward, and the site of the Battle of New Orleans. Again, the Drury was a great place to stay for the money. I will visit New Orleans again, and will definitely stay at the Drury when I do.

One last thing: I arrived and departed by train, and I highly recommend riding Amtrak's modern version of the famous "City of New Orleans" if you want a very relaxed experience that allows you to meet fascinating fellow travelers and watch America roll by, including great views of Lake Pontchartrain and the swamps between NOLA and Hammond. Spend the extra money for a sleeper car roomette if you do. All meals included (they're good, too!), along with free coffee and juice in the sleeping car anytime you want it.

  • Stayed December 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Jason42503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 23, 2011

Very accommodating. Quiet, clean rooms. Several blocks from the French Quarter, but not a bad walk. Walked it several times at night, never felt like we were in danger. I would stay here again!

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deb78063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vallejo, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 22, 2011

checked in late, and had trouble getting in. Room was nice,except was a handicapped room (wife is in a wheelchair) and toilet was to low. We spoke to the manger, and he said this was an oversight, and they would be taking care of it. Best part was the 5:30 kickback (free food and cocktails)

  • Stayed May 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank woozyob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
200 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed December 22, 2011

Not too much more I can add here that has not already been said. The rooms are basic but clean, the location is a few minutes away from the madness of the Quarter but an easy walk. Cabs are always easy to catch.
The breakfast was not as fast food heavy as I expected and the evening drinks and snacks had a nice blend of junk food and healthy options. I think they were the only healthy thing I ate in my three days in the city. It would be nice if they had some local options for their evening menu but they pour a strong drink so that's always nice!

  • Stayed October 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank thatcraigguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed December 15, 2011

My sister and I spent 4 nights in a 1 bedroom suite. Staff were exceptionally friendly and helpful (especially you Ronaldo!). They were happy to help with booking tours, advice, everything. We didn't want to stay in the French Quarter itself and found the walk there and back very pleasant. We walked a bit at night and stuck to busy areas, and never once felt uneasy or in danger. The room itself was comfortable and spacious. The breakfast and 5.30 kickback were great and most days, after having a big lunch out, it was more than sufficient for dinner. So far I have loved all the Drury Inns I have stayed at, and if I ever make it back to NOLA, I will definitely be staying here again.

  • Stayed November 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ozziegirlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites New Orleans

Property: Drury Inn & Suites New Orleans
Address: 820 Poydras Street, New Orleans, LA 70112-1016
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in New Orleans
#7 Family Hotel in New Orleans
#14 Best Value Hotel in New Orleans
#22 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites New Orleans 3*
Number of rooms: 214
Official Description (provided by the hotel):
Located in the historic Cumberland Phone Building just one block from the St. Charles trolley, the Drury Inn & Suites New Orleans offers convenient access to the Garden District and the French Quarter. Experience Cajun traditions and culture while enjoying Drury Hotels' free extras from our hot breakfast to the 5:30 Kickback(R) evening menu. ... more   less 
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Also Known As:
Drury Inn & Suites New Orleans Hotel New Orleans
Drury Inn And Suites New Orleans
New Orleans Drury Inn
Drury New Orleans

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