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“Manager”
Review of The Whitney Hotel

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The Whitney Hotel
Ranked #44 of 162 Hotels in New Orleans
Certificate of Excellence
Abbeville, Louisiana
2 reviews
“Manager”
Reviewed July 8, 2014

The Manager at The Whitney Wyndam is the best I've ever seen at a Hotel. Patrick will do anything to make sure your stay is perfect! If you have any questions he is always more than glad to answer them!!!!!!!

  • Stayed December 2013, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Monette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitneyGM, General Manager at The Whitney Hotel, responded to this review, July 22, 2014
We're glad to hear Patrick made such a great impression on you and that you enjoyed your stay at the Whitney Hotel in New Orleans! We'll be sure to let him know you appreciated his efforts. Thank you and we look forward to seeing you again!

Sincerely,
Casey A. Callais
General Manager
casey.callais@whitneyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,238 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
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Memphis, TN
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 7, 2014

We stayed the weekend of July 4. It happened to be Essence Festival Weekend (hence this room for $300 was the only one available). For future reference - Essence Weekend is always the weekend after 4th and it is a HUGE Festival (25,000 people). Hotel was fine and the staff was good.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Memom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitneyGM, General Manager at The Whitney Hotel, responded to this review, July 22, 2014
Thank you for your kind words and your recent patronage. Please let us know if we can be of any assistance with future reservations to New Orleans.

Sincerely,
Casey A. Callais
General Manager
casey.callais@whitneyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed July 7, 2014 via mobile

Nice room, good service, patient and caring people. We will be back again. A goup of us came from Southwest Florida for the Essence Festival and we had a ball. The only place that had tables on outside of the hotel

Stayed July 2014, traveled with friends
Helpful?
Thank Aubrey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitneyGM, General Manager at The Whitney Hotel, responded to this review, July 22, 2014
On behalf of the staff at the Whitney Hotel in New Orleans, thank you for your recent visit and the great feedback. We look forward to hosting your group again next year!

Sincerely,
Casey A. Callais
General Manager
casey.callais@whitneyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lodi, Wisconsin
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 5, 2014 via mobile

stayed here for the second time recently. we asked for a quiet room and they came through. some of the rooms have no real windows due to the office building that was built behind it. not a worry for me, as poydras is nothing to look at anyway and definitely not worth the noise. our room was very quiet and ice cold, which was great. the shower was more than adequate. the mattresses sounded like they could use replacing, but still comfortable.

the real bonus to staying here is the location. it's far enough away from the quarter to cut down on the meathead contingent but close enough to walk just about anywhere (we walked to/from frenchmen street with no problem).

if you're looking for a snazzy lobby and a great breakfast, this is not the place for you.

Stayed July 2014, traveled with friends
Helpful?
Thank 5252orange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitneyGM, General Manager at The Whitney Hotel, responded to this review, July 22, 2014
Thank you for your recent patronage and the candid feedback. For the most part, it sounds like you enjoyed your stay and we'd be happy to host your next visit to New Orleans. Feel free to contact me directly at 504-212-8686 if you'd like to discuss any other aspects of your last stay.
Again, thank you and we look forward to seeing you again.

Sincerely,
Casey A. Callais
General Manager
casey.callais@whitneyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 20, 2014

We visited this hotel over MDW 2014 and it was great. Check in was easy. The room was clean and service was just fine. My only complain, no one was around to let us know where to park/valet the car. My boyfriend had to go across the street to another lot and park there because valet never showed up after we let them know at check in. Valet just needs to be more attentive. Other than that mishap, everything was fine. Not my first choice when in NOLA but I would recommend staying here and wouldn't mind staying here again.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UTFan26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitneyGM, General Manager at The Whitney Hotel, responded to this review, July 22, 2014
Thank you for the great feedback. You'll be happy to know that, since your last visit, we've greatly enhanced our valet services with a new provider and new staff. We look forward to seeing you again soon at the Whitney Hotel in New Orleans!

Sincerely,
Casey A. Callais
General Manager
casey.callais@whitneyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 16, 2014

We enjoyed our recent stay at the Whitney. The room we had was excellent and the location is ideal. Close to the French Quarter and a block from Canal Street. Very convenient. The staff were very helpful also. I must say that we had a quick breakfast one morning and it was pricey. I don't know about other meals at their restaurant. There are many choices for restaurants nearby.

Room Tip: We had a corner room which had a good view of the area.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank azlarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitneyGM, General Manager at The Whitney Hotel, responded to this review, July 22, 2014
Thank you for the great feedback, we'll be sure to pass this along to our partners in the restaurant. Feel free to contact us directly when you're ready to book your next New Orleans getaway!

Sincerely,
Casey A. Callais
General Manager
casey.callais@whitneyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tidewater, Va
1 review
Reviewed June 16, 2014

Have stayed here before, best stay yet. The customer service was phenomenal! Very helpful and accomodating with changes to itenerary prior to stay; offered to move us to a larger room to allow extra space for baby crib; and helped resolve a billing error. Rooms are a little dated, but undergoing complete renovation currently. Parking is a good deal for NoLa. We will be back again. Great value for the price and service!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMW628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsNOHC, Guest Relations Manager at The Whitney Hotel, responded to this review, June 17, 2014
Hi JMW628,

We are so glad that you enjoyed your stay with us! The hotel is under new management and we are glad to hear that this was your best stay yet. We hope to see you again on your next trip to New Orleans!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Whitney Hotel

Property: The Whitney Hotel
Address: 610 Poydras St, New Orleans, LA 70130-3314 (Formerly The Whitney Wyndham Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#29 Romantic Hotel in New Orleans
#31 Business Hotel in New Orleans
#38 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Whitney Hotel 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
With 93 guest rooms and suites, our intimate New Orleans hotel provides an urban escape in New Orleans' downtown. Each room has enough space to relax or to work, offering ergonomic chairs, pillowtop mattresses and plush linens. Outfitted with traditional-style furniture, our beautiful rooms are cozy and quiet thanks to the historic building's thick walls. Guests love the convenient amenities and services, including complimentary WiFi access throughout the hotel, newspaper and complimentary bottles of artesian water. ... more   less 
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Also Known As:
Whitney Hotel Wyndham Historic
Wyndham New Orleans
New Orleans Wyndham

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