We stayed one night and were barely in the room. Although what this hotel offered was sufficient for our stay, it is definitely not worth the money. We had a few issues. We had zero hot water in our shower in the morning. But the sink's hot water was working perfectly. We called the front desk and we were told to see if the temps were reversed on the shower knob and turn it to cold and see if it got hot. Obviously that wasn't the problem, we just didn't have hot water. It was a busy weekend and I understand the hotel was probably full. But why have so many rooms if you don't have the equipment to handle them? The shower drain was also clogged pretty badly. That's always a nice addition to a cold shower, standing in a foot of cold water as well.
The valet service will make you nervous. They goof around and argue at the valet stand. That really makes you want to hand over your keys and let them drive your car away to who knows where.
The man at the front desk was polite. But he is the only employee to be found. Any time we had a question or when we wanted to check out it was a 20 minute wait behind everyone else. And the whole time you're standing there waiting you never see another employee.
They did offer to hold our bags so we could do some exploring after we checked out.
Overall this hotel is not worth the price. If I'm going to sleep on hard beds without decent pillows and have to take a cold shower and deal with a non-working drain I don't expect to be paying $450 a night. We will look elsewhere for a hotel next time we visit.
Also, I'm not sure if it states while booking but the room did not have a mini fridge or microwave.
- Official Description (provided by the hotel):
- With 93 guest rooms and suites, our intimate New Orleans hotel provides an urban escape in New Orleans' downtown. Each room has enough space to relax or to work, offering ergonomic chairs, pillowtop mattresses and plush linens. Outfitted with traditional-style furniture, our beautiful rooms are cozy and quiet thanks to the historic building's thick walls. Guests love the convenient amenities and services, including complimentary WiFi access throughout the hotel, newspaper and complimentary bottles of artesian water. ... more less
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- Also Known As:
- Whitney Hotel Wyndham Historic
- Wyndham New Orleans
- New Orleans Wyndham