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Reviews (1,198)
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All reviewsthe ritz carltonking suitebourbon stgreat locationfrench quartersliding doorwet barcanal streetsitting areaseparate bedroomacme oyster housesofa bedwithin walking distancevalet parkingruby slipperwould stay here againvalet service
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Reviewed September 27, 2013

First thought it was going to be one of the best Courtyard's we have encountered. Lovely public areas, & great French Quarter location off Bourbon Street. Much nicer finishes in the halls & other public areas than most Courtyards, & if you get a King the room is actually 2 rooms. If you get a double, both rooms are a bedroom. Nice refrigerator, micro & sink with marble tops. Flat screens in both rooms. Nice enough bathroom with high end fixtures. Good bed with crisp, clean linens. Everything is present for a 4+ star rating, except for basic attention to detail. Need to use bleach on the floor of the shower on a regular basic in such hot/humid climates, & how big & dirty does a carpet stain have to be before it is cleaned? Spots & stains on the bedroom carpet, but nothing compared to the big, dark, old & ugly one in the living room area. Clearly shows that Housekeeping Management does not consistently monitor the rooms, since this is the type of item that should get addressed during "routine" maintenance. Big sofa was like the carpet & showing the wear & stained. The kind of look that causes you to question sitting on it. More attention to detail & the place would be top notch.

  • Stayed: September 2013, traveled with friends
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3  Thank 1globaltraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank R, General Manager at Courtyard New Orleans French Quarter/Iberville, responded to this reviewResponded October 3, 2013

First of all I would like to thank you for your business and I do apologize for the stain on the carpet. We had our carpet cleaning company come out to clean all of our guest rooms and hallways. I have address this with my Housekeeping and Engineering staff to ensure this doesn't happen in the future. Thank you for your comments and we hope to serve you in the future.

Frank Romano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2013

A friend and I visited this hotel early September and couldn't recommend this hotel more highly.

The rooms are incredibly spacious and considering it was a twin room, it had a lot of privacy, my 'room' had a door to the rest of the room so we could dress, nap and watch TV without disturbing each other.

The bathroom was on the small side but for two girls with a lot of toiletries - we survived just fine. The shower was a little weak so if you're looking to wake up with that you'd be sorely disappointed.

Location was brilliant - 2/ 3 blocks from the top of Bourbon Street. And also just behind the main Canal street which is 3 minutes to ihop for breakfast (which we preferred to the hotel) and also pharamacies and walgreens for basics and snacks.

The staff were amazing, really helpful and just always smiling. Special thanks to Brent and Taurean who made our stay very welcoming.
There is free Wifi and it was great. There are also desktop computers and a printer.
Would most definitely stay at this hotel again.

  • Stayed: September 2013, traveled with friends
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Thank TaranaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

This hotel was a lovely surprise. Not your typical courtyard hotel, seemed brand new, great bed, shower and overall room. The front desk staff was very friendly and helpful. We did not eat at the hotel. I travel a lot for work and frequently have to stay at Courtyard Marriott's. I am not a fan of their breakfast. We walked next door to the connected Ritz Carlton for breakfast every morning. We definitely would stay there again.

  • Stayed: September 2013, traveled as a couple
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Thank stefChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

Great that the hotel is only 3 blocks from Bourbon St but away from the noise. The hotel is clean and modern looking for a Marriot. There is no restaurant in the hotel but a Starbucks is inside which was perfect. They have rooms with 2 king beds which was awesome! The fitness center is small but functional. My only disappointment was that they did not have small sewing when I asked and that they did not loan umbrellas during the rain you had to purchase them if you wanted with I feel should be a service that the hotel provides as many do. FREE WI FI was a plus.

  • Stayed: September 2013, traveled on business
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Thank Upas12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

Four day weekend anniversary trip to the Crescent City. Location is perfect, close enough to walk to everything and far enough away for a peaceful sleep. We had a King Suite with secondary room-darkening shades that are great for sleeping in. The staff are helpful, friendly and the hotel is clean and well maintained. The room has a wet bar with refrigerator, but no microwave. We'll be staying there our next visit.

Room Tip: Living area has sofabed sectional and is separated from the bedroom by a hall that has wet bar on one side and bathroom on other. Bathroom door and Bedroom door are sliding barn style without ability to lock, but seemed sufficient for privacy.
  • Stayed: September 2013, traveled as a couple
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Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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