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“Great location” 3 of 5 stars
Review of Courtyard New Orleans French Quarter/Iberville

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Courtyard New Orleans French Quarter/Iberville
Ranked #17 of 162 Hotels in New Orleans
Certificate of Excellence
GreenLeadersBronze level
Colorado
Level Contributor
85 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great location”
3 of 5 stars Reviewed February 25, 2013

This hotel is in a great location. Overall the hotel was good, much nicer then most Courtyards. The desk staff was helpful. The only downside was trying to get consistent house keeping service most days service good but no service my last day there. The lobby is located on the second floor and it looks like the lobby and rooms were recently renovated.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank beakr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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818 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
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English first
Maryland
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 25, 2013

This hotel was in a great location for the excitement of Mardi Gras and the city of NOLA. The staff went above and beyond for us and they were very helpful in getting us places and suggesting restaurants. The rooms were very comfortable and clean. The walls were a little thin and you could hear through the doors, but we were very happy with our stay. They had staff at the entrance 24/7 and we felt completely safe. Great location and we will definitely stay here again!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Colorado
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed February 18, 2013

My husband and I booked a long stay over Valentine's weekend and selected the King Suite. This micro hotel felt like a boutique, it did not disappoint. The furniture is the Courtyard you know and love: clean, minimal, sleek. The architecture voices a different vibe: classic, spacious, elegant. I highly recommend the King Suite, as it boasts high ceilings, two flat panel televisions, a separate living room with fridge, roomy master bath, and large comfy bed. Our room faced an inner courtyard and it was delightfully quiet. Attached to the rear of the Ritz Carlton, the entrance is tucked away making you feel like you know an amazing secret. Taxis were always at the ready if you needed them. This Courtyard even has room service. The maid service was impeccable. The hotel staff friendly and helpful; they cleared up a problem with our reservation that I was completely my fault. The location is perfect, just a block away from the rowdiness of Bourbon Street and another block away from Canal Street where you can hook up easily with the street car system. Everywhere else in the French Quarter, you will be surrounded by crowds. Stay at the Courtyard Iberville, and you will feel like you entered a sanctuary.

Room Tip: Higher floors facing the inner courtyard are quiet and you'll still get natural daylight.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank mrslauer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slidell, Louisiana
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 15, 2013

This hotel has a great location and even better is the room. It has a large living area and with a very good size couch and chaise chair, Nice TV and refrigerator in living room our bedroom was also spacious and clean. The only concern we had was the air conditioner unit cover was lose but that doesn't mean it like that in all the rooms. A major plus is that they do not have an additional $9.95 Resort fee like most hotels in NOLA but the parking cost was quite high. The hotel is 1 block from Bourbon St. & Canal St. Can't go wrong

Room Tip: Hair was in the shower when we arrived upset my wife I washed it down the drain problem solved...lol
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa Mesa, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 11, 2013

This place was outstanding, looking at the price, location and service. They do not offer breakfast, but they did offer free internet which was great. Just a block away from great restaurants. The staff were very friendly. I would highly recommend this place.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada
Level Contributor
255 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
1 of 5 stars Reviewed February 10, 2013

...of staying here a second time. The lure of the 2 bedroom King suite was too much to resist, especially for the prices over the New Years holiday. I had a really bad experience here in November, but decided to give it another chance. What the what was I thinking?!? This time was even worse than before. Upon check-in, the woman took nearly 20 minutes to get us a key. She kept tapping away at the computer, muttering that 'the price kept changing." I assured her that I booked through marriott.com and that the price and room were guaranteed, even late arrival. She finally gives us the key and we head up through the grungy hallways. Upon getting into our room, we see one king bed and a sofa bed. We head back down to tell her we were given the wrong room and she shrugged her shoulders and said "well that's all i got." I said noooo....I reserved 2 king bed suite. She says Well, your reservation says King suite...that's different. I'm looking at the confirmation in my hand, show it to her and she shrugs her shoulders again and says "you gonna have to talk to someone in da mornin'." I call the marriott platinum line to see if they can move us to a different hotel or something and we figure out that all the tapping she had done on the computer was changing my reservation!! During this time, a drunk woman is wheeled by in a wheel chair, covered in, and dripping a trail of vomit behind her. After another 20 minutes of arguing, I can see I'm not getting anywhere with Miss Surly and say Fine, we'll take the sofa bed room. The trail of vomit is through the lobby, into the elevator and of course, on our floor. It reeked. We get in the room and decide we need a cocktail after all of this. As we head back out, the vomit is still everywhere, no one is attempting to clean it, no safety cones or Wet Floor signs were put up...an insurance case just waiting to happen. Get up the next morning to a call saying they had the 2 bedroom king suite for us and would we like help moving our stuff? No thanks, we didn't unpack anything. However, we do decide to take a shower before switching and THE SHOWER DIDN'T EVEN WORK. Not one drip, the handle just swung around all loose. How long has it been since someone even stayed in this room? ugh. We head down to get the keys, they hand them to me and give me the room number. No apology, no Sorry for the inconvenience, nothing....so I ask to speak to the manager and she's just as snarky! I tell her that mistakes are understandable, I understand that if you don't have the room that I reserved that you can't give it to me (yes, she tried to explain the laws of supply and demand to me like it was the first time I'd stayed in a hotel.). I point out to her that her employee could've diffused the situation with an apology last night when she realized she didn't have our room and went in and changed our reservation. She wasn't even apologetic when I told her that the shower didn't work! whatever.....I'll wait and vent my frustrations in a strongly worded letter to Marriott. We get to the new room and everything was fine...except the smoke detector in my room was dangling from the ceiling. We see the manager on our way out and she asks if the room is ok. I tell her about the smoke detector, she frowns and says she'll have someone come up. gee thanks. This was a 5 day trip and on day 2, one of the two lights in the bathroom burnt out....I didn't mention it to the front desk, because I'm tired of dealing with them and I'm also figuring housekeeping will get it....ya right, just like they noticed the smoke detector and like they were right on top of the vomit. That went unfixed until I told the front desk too. The girl manning the coffee shop in there couldn't make change, two different mornings we got the wrong change back....both times gypping us out of a few coins, but still....c'mon...There are so many unemployed people in New Orleans, you can't tell me that these are the best you can find!! The only employees of this joint that are friendly/helpful/decent are the bellmen/valet guys.
I will say that they have vastly improved the wifi, and it's free. There also must be a new cell tower nearby, because I could make a call from the room this time, where last time I couldn't get one bar of signal. So all in all, there are just too many other choices in New Orleans that are close to this price point, there is no reason to stay at this dump.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
15 Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed February 4, 2013 via mobile

This hotel is newly renovated. We came in for Super Bowl and found the hotel very nice. What was nice is it was attached to the ritz Carlton and offered the use of the restaurant, exercise classes etc with the ability to charge to your room. Everyone was very friendly and helpful. Marriott did a complete renovation and did a nice job. Located close to everything

Stayed February 2013, traveled with friends
Helpful?
1 Thank Nonnaonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard New Orleans French Quarter/Iberville

Property: Courtyard New Orleans French Quarter/Iberville
Address: 910 Iberville St, New Orleans, LA 70112-3134 (Formerly Iberville Suites)
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in New Orleans
#9 Green Hotel in New Orleans
#16 Family Hotel in New Orleans
#17 Romantic Hotel in New Orleans
#23 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard New Orleans French Quarter/Iberville 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Iberville Hotel New Orleans
Iberville Suites New Orleans
Iberville New Orleans

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