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“Watch out” 1 of 5 stars
Review of Wyndham Garden Baronne Plaza New Orleans

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Wyndham Garden Baronne Plaza New Orleans
Ranked #96 of 162 Hotels in New Orleans
Maryville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Watch out”
1 of 5 stars Reviewed April 27, 2013

This place is kind of a disaster. I stepped into my room and was met with a musty smell and soon had a burning throat from it. After running the air conditioner, it did not improve. The furniture has nicks in it and there are signs of wear and tear everywhere. I called the front desk and asked is there was a different room with less odor. I was told "no, they are 100% full"...and the recommendation is to try again in the morning. I called corporate Wyndham reservations to ask if I could switch to a different Wyndham here in New Orleans. It turns out that Wyndham hotels aren't owned by Wyndham...this is just a franchise scheme so they don't have any kind of control over the local franchises. I made the mistake of pre-paying this visit so now I'm stuck with a 5 night stay in an absolutely dreary place. Oh, by the way, there is no room service and no onsite dining. They forgot to mention that when I made the reservation. Oh, and by the way, the room I am in doesn't actually have a window to the outside world.

Based on my first few hours here, I have told Wyndham that I will never stay at another Wyndham property. I'm typing this on my laptop from my musty smelling room.....

  • Stayed April 2013, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank BobCMaryville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WL-DHR, Public Relations Manager at Wyndham Garden Baronne Plaza New Orleans, responded to this review, April 28, 2013
Thank you for taking the time to write a review on your most recent stay with us. We apologize if your stay was not 100% satisfactory for we do value your business and strive to ensure every guest experience is positive.

We will be sure to pass along your comments to our staff members so we can make the necessary changes and hopefully, win back your business in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (266)
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Gilbert, AZ
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 24, 2013

Very clean, perfect location, walking distance to almost everything. No bar or restaurant in hotel except for small coffee shop, but they are remodeling so should be something in hotel soon.
When we first arrived hotel was pretty quiet but on weekend kids running up and down halls. I heard it was spring break. Staff was very friendly and suggested very good places for us to eat. Food everywhere was fantastic! Had a wonderful time...New Orleans is one of a kind!

Room Tip: Not all rooms have windows. Ask for one when checking in.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TravelerGilbert_AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WL-DHR, Public Relations Manager at Wyndham Garden Baronne Plaza New Orleans, responded to this review, April 25, 2013
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful review! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again (504-522-0083)!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Daytona, Florida, Usa
1 review
4 of 5 stars Reviewed April 24, 2013

This is one of many stays I have had with Wyndham and like a Hampton Inn is very consistant with good quality

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Barry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WL-DHR, Public Relations Manager at Wyndham Garden Baronne Plaza New Orleans, responded to this review, April 24, 2013
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful review! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again (504-522-0083)!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Ar,
1 review
3 of 5 stars Reviewed April 22, 2013

I was very disappointed this hotel did not offer a continental breakfast. Instead they offered a small coffee shop with a limited menu. We had to walk several blocks for breakfast. The staff was excellent and location was also excellent. The hotel needs some updating but was still a nice place to stay. I would recommend it if your in New Orleans and want to be close to the French Quarter.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Cecil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WL-DHR, Public Relations Manager at Wyndham Garden Baronne Plaza New Orleans, responded to this review, April 23, 2013
Thank you for taking the time to write a review on your most recent stay with us. We are glad to hear your stay was overall satisfactory, but we will still pass along those few noticeable shortcomings to our staff members.

Just a side note, the restaurant space that is located right off the hotel's lobby is re-opening soon and under new ownership.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Baronne Plaza New Orleans

Property: Wyndham Garden Baronne Plaza New Orleans
Address: 201 Baronne Street, New Orleans, LA 70112-1722
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#73 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Baronne Plaza New Orleans 3*
Number of rooms: 170
Official Description (provided by the hotel):
Come experience the best 3 star hotel accomodations in downtown New Orleans. What are you waiting for?! ... more   less 
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Also Known As:
Baronne Plaza New Orleans
Hotel Baronne Plaza
Baronne Hotel New Orleans

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