My wife and I recently stayed here during the New Orleans Jazz and heritage festival. Overall the experience was a good one with some highlights and some quirks. Lets start with the highlights. The front desk staff is excellent. Everyone we encountered during our stay were friendly, knowledgeable, attentive and professional. This also included the night security folks. This hotel is located right in the middle of all the fun on Bourbon street, which stays active well past midnight. The hotel facilities keep you insulated from the craziness outside until you are ready to get into the streets. The central location makes this a great jumping off point for your visit to the French Quarter. A 15 min walk will get you to the Mississippi river and so many restaurants that I couldn't begin to list them. Our room was comfortable and well appointed. The bedding was great, and the size of the room was fantastic. However here is where we hit some of the quirks. Our room was never what I would call hot, but at the same time, it was almost impossible to get the room cool enough to be comfortable. I kept the setting on the air in the fifties just to attain a room temp into the 70s. The other issue was housekeeping. Each night we would turn on the do not disturb light. And even though it was lit we were woke each morning by housekeeping knocking on our door. Our room was never fully restocked with utilized items, and was never even attended to on our 3rd day. Again though, the front desk folks were helpful in getting fresh towels etc... If you are headed to New Orleans for the party in the Quarter, this is the place to stay.
- Official Description (provided by the hotel):
- The Four Points by Sheraton French Quarter hotel is ideally located nearby world renowned Jazz, parades, shopping, and Cajun food at the intersection of Bourbon and Toulouse Streets. ... more less
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- Also Known As:
- Ramada Plaza Hotel
- Ramada New Orleans
- New Orleans Ramada